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The competition has been intense like never before and the flow of information is regarded as the key decision making factor.
The hospitality industry has also not been as exception either. The overall industry of hospitality has experienced paradigm shifts. As it happens with the service industry, the physical environment and the people have been instrumental for the growth and development of the companies that are into the hospitality industry. The other crucial factor that has been immensely important for the success of the companies in this industry has been the continuous research and innovation. The report studies the essence of innovation in the hospitality industry.
There is a long pending debate upon the need and the essence of innovation in the hospitality industry. Many of the experts in the domain of hospitality industry are of the view that the increased focus upon the innovation enhances the cost by huge extent. According to them, the increased cost is no match for the rise in expected revenue and therefore, there is no point in focusing on continuous innovation. But the present day industry thinks in a different way altogether. As the industry has become too dynamic, the market leaders believe that it is no longer possible to meet the changing needs of the customer through the age old traditional methods. The three major factors that shape the need of innovation are as follows:
The hotel managers often struggle to differentiate their products or services from that of their competitors. This is so because all the competing hotels produce and cater identical products and the services like lodging and fooding. The onus lies upon the individual hotels to present them in a differentiated way in front of the target group of customers and innovation facilitates the process.
There is almost no doubt about the fact that the needs of the customers are changing fast. The life has become
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Operations management encompasses a varied range of activities – resource planning and procurement, activity scheduling, logistic management, and HR management. Efficient management of these activities results in improved productivity of the entire operational chain.
Established immediately after the formation of Australian colony, the region continues to maintain historical structural designs, developed several centuries back (Richards, 2012). Though most of the building remains constructed through traditional designs, numerous modern shopping centres and restaurants remain located within these buildings.
The author also presents a case study of the HR approach used by Intrawest in its mountain resort operations in Whistler, B.C., Canada. This case was selected due to similarities between the company’s approach and universal HRM principles. The data were collected through in-depth, semi-structured interviews and a review of archival data.
From the times immemorial, it has been known that nutrition and health are interrelated. One of the basic characteristics of food is its calories content. It is important to remember that our organisms only need as much energy as they spend in the process of living, and not more.
The results after application of IT has also discussed. The development of Internet and Intranet in context with the hospitality industry is also an issue. The case studies of different hotels are also showing the application of IT.
According to Smith (2003) "there is wide acceptance that sustainability is one of the most important issues faced by the tourism industry. This acceptance is reflected in the proliferation of publications attempting to define the principles and practice of 'sustainable tourism' and to relate them to the concerns of 'sustainable development'".
Growing shortage of skilled and qualified employees along with escalation of construction and renovation cost were two of the major issues discussed in ISHC. Followed by were the difficulty to keep up with the rapidly changing technology, Changing demographic and their impact on travel trends, considering the future of Hotel profits with balancing escalating expenses with the need to increase rates, Mitigating consumer confusion over brand proliferation and investor concerns over cross brand impact, Keeping up with rapidly changing playing field, And their impact on the travel industry, the changing travel patterns, issues in capital availability are the other aspects in the top ten issues (
It focuses on the strategies which have been used to attain globalization by the Sheraton group. The human resource challenges faced by the group in its quest to attain globalization have also been analyzed. The report
The research was conducted in London and employees of Bombay Palace were interviewed to understand what influenced motivation.It was noted that employees are different and so there is a difference in how
It can also be defined as the business of providing entertainment, restaurants and hotels, etc. for persons travelling.
Inbound tourism is the act of not - residents travelling in a different country that is not their
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