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Organizational Behavior - Book Report/Review Example

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Summary to book report/review on topic "Organizational Behavior"
Semi-annual surveys were conducted in order to track satisfaction rates among employees (Hellriegel & Slocum, 2010, p.258). It is important to know…
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Download file "Organizational Behavior" to see previous pages... Feedbacks of the employees are essential for the organization to make desired changes in their management strategies. PwC has constituted teams for executing different tasks and the team leaders have given the responsibility of collecting the feedbacks of the employees. Moreover, team leaders were given the responsibility of improving the scores within their business or geographies (Hellriegel & Slocum,
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2010, p.258). Thus PwC was succeeded in giving more attention to the individual needs of the employees. It is impossible for PwC to standardize their strategies for the 28000 diverse employees. Constructive feedbacks from the team members helped PwC to take actions based on it at the micro level because of the allocation of the responsibilities to the team leaders for taking proper actions.
Doing business with the opposite sex was the major slogan adopted for supported appropriated self disclosure by PwC. PwC has realised that there are differences between the male and female body languages and increasing the female role models visibility is important for making positive mentoring relationships (Hellriegel & Slocum, 2010, p.258). Informative and social skill development is another aspect of supported appropriated self disclosure. In order to develop proper social skills, identification of the body language is important. As per some studies, most of the communication occurs nonverbally compared to the verbal communication. Body language is the most important nonverbal medium of communication.
Race, gender and work-life experiences of each employee out of the 28000 employees of PwC might be entirely different because of the immense diversity of workforce. These differences may create cultural or interpersonal barriers in the functioning of the teams formulated from different ethnic groups. In order to avoid such conflicts PwC has given the responsibility of knowing the employee professionally and ...Download file "Organizational Behavior" to see next pagesRead More
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