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Workplace Climate - Essay Example

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One of them was in a travel company where I extensively used my communication skills and interpersonal skills in dealing with clients. The service industry is demanding since we need to please our…
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Workplace Climate
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Workplace Climate

Download file to see previous pages... However, professionalism also sets in since one must manage his/her temper when under stress. My co-workers were supportive and during break time, they would give practical tips in how to deal with an angry client or rebook a missed flight.
Another characteristic of that workplace is that we were like a family. As a Chinese, we believe in team work and unity. Fortunately, my co-workers tolerate individual and cultural differences. Recognizing diversity in a company really contributes to a positive workplace. Employees do not feel discriminated and they work more productively since they are free to be themselves. Every morning, our boss calls in for a quick 15-minute meeting that reports the transactions done yesterday. We were constructively criticized and accepted the need to improve our behavior. This has greatly helped in creating a positive environment.
If there was one department that needed some data or extra hand we immediately collaborated so that we can reach our goal for a certain day. I think that is the essence of team work. Because of the premise of recognizing individual differences, we tried to adjust our expectations from one another. One co-worker would state” this is not my forte, crunching numbers so If you need more clarification, just ask me”. In this manner, we admit our limitations and even find co-workers who would mentor us. Even our boss is not controlling. Perhaps, he really knows the true meaning of empowerment. There is a high degree of trust and responsibility bestowed on us which we try to achieve. If we need help, we do voice out our help by asking immediate superior so a concern can be addressed.
Like any other organization, problems and conflicts arise. When there is a mistake committed, we evaluate on our meetings what went wrong. We identify people who are responsible with the task and analyze if procedures have been followed. It is ...Download file to see next pagesRead More
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