E-Business, Services Provided by Netflix - Essay Example

Download file to see previous pages As stipulated by TechTarget (2009, par. 4) “the VoD concept is not new. The first commercial VoD service was launched in Hong Kong in the early 1990s. In the United States, Oceanic Cable of Hawaii was the first to offer it beginning in 2000, immediately after the passing of the Y2K scare. Today, VoD is offered by numerous providers, particularly those who also offer triple play services.”

At Netflix, this service was officially made available on January 14, 2008. (Linder 2008) Among the other providers are Amazon Video on Demand, YouTube, Sports Illustrated, Sony Pictures, and Slacker.

b. One-Day Delivery
The United States Postal Service (USPS) is a Government Corporation of the United States for providing postal service in the United States. Netflix chose USPS due to its relatively lower rate compared to private postal services. With the bulk of daily first-class mail, Netflix has to utilize the government’s postal service for efficiency and effectiveness.

DVDs are delivered directly to the member's address by first-class mail – with a postage-paid return envelope – from more than 50 distribution centers throughout the United States and streamed instantly online to members’ computers - for no additional cost. (Netflix 2009)
c. More than 100,000 DVD titles

Netflix has more than 100,000 titles and more than 55 million DVDs in total. This means that there are about 550 DVDs of the same titles. Their inventory stipulates that “Every three months, Netflix members rent more than 95% of the 100,000 titles in the Netflix library. On any given day, more than 46,000 of the 100,000 titles available at Netflix are in distribution.” (Netflix 2009)

d. Overnight Delivery, 50 shipping centers enable the company to provide more than 95 percent of its subscribers with generally one-day delivery.
This service is made possible by Netflix operating in more than 50 distribution centers located throughout the United States. More than 95% of Netflix members live within one-day delivery postal zones. On an average day, Netflix ships two million DVDs. (Netflix 2009)
The list of distribution centers of Netflix is as follows:
Center City/State
Albany, NY
Baton Rouge, LA
Bedford Park/Carol Stream/Chicago, IL/Milwaukee, WI
Birmingham, AL/Duluth, GA
Brockton, MA
Cedar Rapids, IA/Des Moines, IA/Omaha, NE
Chattanooga, TN
Cleveland, OH
Columbia, SC
Coppell, TX
Dayton, OH
Daytona, FL
Denver, CO
Flushing/White Plains, NY
Ft. Lauderdale, FL
Gaithersburg; Easton, MD/Harrisburg, PA/Richmond; Charlottesville, VA
Greensboro, NC
Hartford, CT/Worcester, MA/White River Jct, VT
Honolulu, HI
Houston/Austin, TX
Indianapolis/South Bend, IN/Bowling Green, KY/Louisville, KY/Dayton, OH
Jackson, MS
Kansas City, MO
Lakeland/Tampa/Ft. Myers/Orlando, FL
Lansing, MI
Las Vegas, NV
Little Rock, AR
Manchester, NH
Memphis, TN (?)
Minneapolis, MN
Nearest Netflix Shipping Facility
New Brunswick/Newark, NJ
Oklahoma City, OK
Orlando, FL
Paducah, KY
Panama City, FL
Phoenix, AZ
Pittsburgh, PA
Rochester, NY
Salem, OR
San Bernardino, CA
San Jose/San Francisco, CA
Santa Ana/Fresno/Bakersfield/Oxnard, CA
South Bend, IN
Southeastern/Philadelphia, PA
Spokane, WA
Springfield, IL
St. Louis, MO
Stamford, CT
Tacoma, WA
West Sacramento, CA
Wichita, KS
The list provided by Hoffman, 2005 ...Download file to see next pages Read More