Globetrotting Hotels Security Management - Coursework Example

Table of Contents Table of Contents 2 Executive Summery 3 Introduction 3 Need of Technology 4 Globetrotting Hotels Security Management 6 Globetrotting Hotels Online Payment Technology 8 Biometrics technology for Globetrotting Hotels 9 Benefits of Biometrics technology at Globetrotting Hotels 10 Conclusion 11 References 12 Ecommerce Executive Summery This report presents the detailed analysis of the Globetrotting Hotels new technology implementation regarding the better business handling and management. The new idea of the Globetrotting Hotels is placed by the Harry Smith who has worked in the hotel and tourism industry in Europe for over 10 years. Here wants to establish a consortium or loose collection of independent hotels around the world to provide a unique resource to the growing market for the global traveler that is looking for something different to the standard package holidays. This research report is going to present a detailed analysis of the new technological options to handle overall security and payments. Here I will research about the biometrics that could be used both in hotels for room access and for online booking for Globetrotting Hotels. The main reason behind this research based analyses is provide better management system for the Globetrotting Hotels. This analysis will provide us a deep insight into the Globetrotting Hotels new technology implementation for the enhanced security, booking, payment and customer management. Introduction As technology evolves it brings lot of facilities regarding the better communication and management of the business. This evolution in technology has also influenced the enhanced handling in the different organizational course of action. Like that, at the present, we have automated ways for the sales, customer management, transaction handling and marketing. The advance practice of the business also requires the better security in all these areas. This report is about the implementation if the new technology at Globetrotting Hotels and its customer managing system. This new technology will renovate the customary practice regarding the handling of the overall security and payments. Here we have also decided to implement the biometrics system that will be used in hotels for room access and for online booking for Globetrotting Hotels. Business background The idea of the Harry Smith who wants to build up a hotel chain that is tightly associated in the structure of independent hotels around the world to proffer a only one of its kind resource to the on the rise market for the global traveler that is looking for something different to the standard package holidays. The new hotel chain established by the Globetrotting Hotels is aimed to provide better living, travelling and touring facilities at many levels. This new hotel chain will be an independent and a unique mix of the local independent hotels. The management of this hotel chain is aimed to provide very friendly and high quality service regarding the new hotel facilities. We will also obtain better local knowledge and touring faculties regarding the particular area of the hotel location. At the present, in the Globetrotting Hotels vision 47 independent hotels around the world had shown interest. The hope is that once that Globetrotting Hotels is up and running then more hotels will be invited to join. These hotels will be jointly linked to the new chain of the hotels. This will be a great advantage regarding the implementation of better a collaborative working environment (Case Study). Need of Technology This section of the report presents a summary of the new technology implementation regarding the Globetrotting Hotels new intelligent technology incorporation for the better handling of the organizational and hotel management tasks. I will discuss about the security payment and tacking technology need for the better security implementation at hotel management all levels, like that room, payment, movement’s security consideration. First of all, I will talk about the physical security of the hotels that will investigate the potential security break-in. Hotels are not planned for tremendous safety measures keeping in mind as well as, in usual times; they do not have need of being. They are built for giving the facility of housing, the traveling people, and high-end resorts as well as services throughout the world have comfort and aesthetics, not safety and security, in mind. In view of the fact that political missions are dangerous into practical fortresses all the way through the world, as well as airports look at each thing the traveling community holds, from toothpaste to toenail clippers; it is just about self-evident that terrorists limelight their considered development more and more towards the softer objective. The most modern tedious terrorist assault in India at Mumbai hotel is the newest in a going up inclination of harasses on luxury living places, hotels as well as resort services. Contradictorily, these terrorist attacks are not on now some resort or, hotel. Terrorist spotlight the hotels those are intended to serve up the military people, diplomats, or else rich businessmen. The hatless are good-looking objectives since a collective of travelers would be found at these places (GOSLIN, 2008). As we talk about the accomplishment of the security and most modern and up-to-date technology at payment technology. As technology evolves it brought lot of facilities regarding the better online communication and information technology, data transfer, business, marketing, management, etc. This augment of technology also brought a small number of problems regarding the online working. Online frauds are the modern form of the online criminal activities. That engrosses the information and data handing and later on use of that information to carry out the against the law activities. This can be cash based scandals. At the present time, we are having problem regarding the online cash transfer based security concerns. The unconstructive activities are acknowledged as the identity theft, phishing, etc. In the case of the accomplishment of the online business cash payment and money transfer system we need to think about these dangers first. Globetrotting Hotels do not want to suffer their clients. This will make certain that all the customers have appropriate online cash transfer security and safety. These concerns are up-and-coming more because according to an online research carried out by the FTC, more than 670,000 customers’ online frauds of identity theft complaints in the US were recorded in year 2006 (National Criminal Justice reference Service, 2008). There are more awful figures in the later years. This situation is going to be serious with the passage of time. At the present time, lots of steps have been taken by the government of different nations for the establishment of the criminal acts and punishments for these activities (National Criminal Justice reference Service, 2008). This whole research demonstrates that we need to put into practice a better handling of the transition, room’s services and internal and external security management and handling system that can facilitate effective management of the security regarding the Globetrotting Hotels. Globetrotting Hotels Security Management This section is about the analysis and investigation of the different security parameters those are indented to make certain the security of the Globetrotting Hotels. This analysis is going to provide a better overview of the main technology initiatives that will be taken for the establishment of the Globetrotting Hotels chain. For the Globetrotting Hotels technology we will divide this security technology in three main categories: Technology employed internally Technology for the guest Technology that strengthens hotel associations by the high-tech world  The development of the modern intelligent electronic door security devices, business started through visitor safety, as well as extended to enhance equipped efficiencies accessible to assets administration in the course of right to use control and system incorporation.  The business at the present place balanced to go into the novel millennium as a major technology supplier, placing hotels as main actors in an age of augmented electronic business (Lauer, 2009).  A small number of developments had such extensive and realistic application to the hotel business, as the beginning of the recordable-electronic door-lock has improved the hotel safety dramatically. The main point at the time of inception was augmented guest safety; on the other hand the advantage to the possessions was rapidly recognized. For the Globetrotting Hotels security technology we will recommend the keycard locks for the Hotel’s doors. These devices have been recommended by lots of safety specialists, along through media specialists, the courts, as well as the assurance business every consent, keycard locks, that is simply altered consequently that each visitor/ guest obtains a novel key, are the most excellent method to boost security.  In point of fact, there is supposition that at the end of this decade, most modern technology based on hotels security that does not attribute electronic security device for locking systems in guestrooms will not be capable to achieve assurance.  Still the simplicity of the security keycard locks have been initiated to diminish break-ins through up to 80 percent, telling again us that effectual guestroom safety is a necessary part of the holing business (Lauer, 2009). At Globetrotting Hotel’s safety the workers right to use or control was one of the primary system improvement to augment the altitude of interior technology.  Consecutively for possessions to be upholder proficiently, hotel personnel necessitates their own ways of admission to rooms in that they have to carry out every day custom jobs.  Formerly, sharing of usual locks keys to maintenance, housekeepers, area service staff, as well as maintenance workers compromised visitor possessions and augmented the accountability of the hotel.  In a number of cases of robbery, the victim was commonly the management of the hotel as well as claims set out unchallenged (Lauer, 2009). For the establishment of the Globetrotting Hotels safety we will establish a strong safety and security system that will maintain and uphold the hotel and room access security. We have decided to implement a Keycard room lock system that will ensure better security management of the overall security of the hotel. Globetrotting Hotels Online Payment Technology The development of the modern technology for the Globetrotting Hotels online and web based cash and credit transfer also needs more concentration. Here as I have discussed the different areas of the technology those created problem regarding the online money transfer. In this section I will talk abbot the main payment technology implementation for the Globetrotting Hotels organizational chain. Globetrotting Hotels need a system that can support diversity of payment systems. So we have decided to put into practice the mainly PayPal system, but here we also need to integrate the system of the Credit card payment. These two systems will effectively support the Globetrotting Hotels online business and cash handling. For securing this payment system technology we need to implement the better online protection and safety par aments. For this purpose the main technology in the internet protocol is prepared at the present time is Secure Socket Layer or SSL. This technology presents an enhanced security to the online cash and credit card information transfer. Accepting how Secure Socket Layer influences ecommerce production can possibly assist us to gain (further) cash from our clients1. For the Globetrotting Hotels adequate protection is at this time established as imperative necessities for each e-commerce or ecommerce networked structure. This relates to every the primary mechanisms, the Routers, Firewall, Internet, Local Area Network or LAN as well as so on.2 Globetrotting Hotel’s most modern technology implementation will be capable through the Secure Socket Layer technology to encrypt the customer required information. Secure Socket Layer will encrypt our business information and data; such information would be the credit cards numbers or some person’s personal identifiable information that avoids the hackers from hacking our data and information for malevolent goal. Biometrics technology for Globetrotting Hotels This part of the report presents the analysis of the implementation of the biometrics technology at Globetrotting Hotel’s security and hotels management. The technology of the Biometrics is new in hotels sector that has been purposeful in an assortment of methods that takes less time for the inspection, judgment, and monitoring of the hotel activities. We will implement the automated biometric technology at Globetrotting Hotel that will facilitate in the controlling of computer networks and access to premises. Contemporary biometric systems usually depend on advanced computer scanning machinery, of such features of the body as well as its performance as the micro illustration outlines on the retina (Pease, 2008). We will implement automated biometric technology at Globetrotting Hotel for accessing the geometry of the finger or hand. This technology will present an immense advantage for the improved pattern scanning for on the surface of the human body part. This scanning will help us regarding the assurance for the main identification technology implementation (Davies, 2006). Here we can implement system that can scan our voice of retina for the provision to the rooms and permission to the hotel. We will mainly implement automated biometric technology at Globetrotting Hotel for reorganization of the handwriting or signatures. This will be supportive for the better management of the financial records for the Globetrotting Hotel organizational financial reports and statements. Hotels are a typical area for fingerprint biometrics to get hold of ongoing security guarantee, for the reason that on average, lost keys and cards cost them approximate $ 2 for each day for each room. On the other hand the technology would be able to immediately as well as simply functional to the Globetrotting Hotel’s room’s access, resource handling, network handling, etc. Here we will implement a tracking system that will track the all Globetrotting Hotels premises. Here we will establish a security camera based tracking system that will be managed through the control room. This system will be automaton and track any suspects in the Globetrotting Hotels premises. Then we will also establish a system for the smoke detection and fire management. This system will sense the heat and smoke signatures and alarms in case of the critical situation. In this way will be safe and harm will be lesser. Benefits of Biometrics technology at Globetrotting Hotels Here I will discuss few of the main benefits that Biometrics technology will offer for Globetrotting Hotels. This technology will facilitate in following areas: Officially authorized access to building Luggage Scanning Personal recognition Constant security management Tracking persons Signature recognition Thumb identification In case of key or card lost, providing entry to room Terrorist identification Prohibited interruption handling Conclusion In this report I have presented a detailed analysis of the modern technology implementation at Globetrotting Hotels. This report has identified different aspects are scenarios of the new technology implementation at Globetrotting Hotel chain. Here I have talked about the new security and monitoring system for the Globetrotting Hotels. Here I have also placed the suggestions for the better usage of the Biometrics technology for Globetrotting Hotels. We have decided to use this technology for the maximum benefits of the Globetrotting Hotels management, customer and clients. I hope this report will be really helpful for the reader to take a deep insight into the Globetrotting Hotels new technology implementation initiative. References 1. Chisholm, C. K. 2008, Top 10 Hotel Technology of the Future. About.com . 2. Davies, S. G. 2006, How Biometric Technology Will Fuse Flesh and Machine. Information Technology & People , 38-47. 3. GOSLIN, C. 2008, HOTEL SECURITY. Duos Technologies, Inc. , 1-9. 4. Lauer, E. 2009, Hotel Security:The Evolving Electronic Lock. Retrieved 06 26, 2009, from Hotel Online : http://www.updateplus.com/ 5. National Criminal Justice reference Service. (2008, 09 15). In the Spotlight, Identity Theft - Facts and Figures . Retrieved 06 23, 2009, from NCJRS, National Criminal Justice reference Service: http://www.ncjrs.gov/spotlight/identity_theft/facts.html 6. Pease, F. 2008, Pictures of the Future. Security articles . 7. Rodriguez, M. 2007, Phreaking, SPAM, Phishing, Botnets, Pharming, Vishing, SMiShing & SPIM oh my.. CTSO @ Western Illinois University . 8. Scams?, P. a. 2005, How Can We Stop Phishing and Pharming Scams? CSO Magazine. Read More