Personal values - Essay Example

This is of specific reference for me as I believe that the advantages of a diversified workforce can provide various benefits to an organization as a whole. This is due to the fact that each culture has its own positive input into the business mix, if managed correctly. This appears to be the case, as the performance appraisals reveal that a more nurturing and encouraging environment is evident from the analyses of these appraisals. The entire customer service ethos within Kudler is remarkable, as this is revealed in the mission statement of the company.

Issues such as professional courtesy are of specific relevance, in terms of their customer care. In my appreciation of these factors, I am in total agreement of the customer service aspect as the correct treatment of the customer can, and normally does contribute to the business’ success and overall profit. Incorporated in the consumer care, Kudler continues to strive for additional choices of products for the customer, and although at times this may prove to be expensive in terms of the cost of holding the inventory, it will rather encourage the repeat customer as well as the addition of new customer seeking such a large variety in terms of their shopping requirements.

The fact that the Kudler organization is a small business and is poised for growth, contributes to my personal value of growth. This represents an opportunity for growth and advancement within the business, as it expands and opens more stores across California and further when they decide to expand beyond the Californian borders. This in turn will offer the opportunity of progressing from a junor management role into a more senior management position as the company expands. This ties in with my personal value of personal growth, which can be applied as the organization grows into a larger and more expansive retail operation, as it grows towards the planned San Francisco store and expansion.

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