Case study- Word Processing Support in a Government Agency - Essay Example

Equipment upgrades was a viable solution, but the department received additional funding to purchase new equipment for one worker. Another way to solve the problem was hiring new employees. The agency approved the creation of two new positions for the department, but there are governmental constraints that freeze the hiring of new employees for 6 months. It is the job of the manager to find immediate solutions to increase the productivity of its work staff. In order to increase the productivity the manager has to utilize sound human resource principles to instill motivation in his current staff.

Jack is the most experienced worker on the staff. His production has always been averaged. Past events have contributed to Jack’s lack of motivation. He feels he was passed up for management position years ago when the current manager and he were on the same career path. This conflict needs a resolution in order to increase the value of Jack contribution and allow this valuable asset to achieve his potential. An intervention with a professional consoler in with the participation of Jack and the manager could help resolved this past conflict.

One resolve Jack could be given a higher leadership role in the team in order to motivate Jack to produce more. Dianne is a member of the staff that is currently an obvious weakness due to her being the least productive worker of the staff. Dianne is young and talented, but her work equipment is practically obsolete. Dianna youth and enthusiasm could be better utilized if she is allowed to blossom. The budget allocated for equipment should be given to Dianna. The employee with the potential to achieve a greater jump in productivity is the one that has the biggest room to operate.

Being the worst performer even getting her to do average output would imply substantial productivity gains. Being that Dianna is a recent college graduate she would