Panera Bread Survey for Business Class - Research Proposal Example

Program Evaluation! Design a Survey, for business class
Panera Bread Survey
Panera Bread is committed to quality from our freshly - bread to the service we provide to our customers. Please tell us about your most recent visit to this Panera Bread location. We will use this survey to help make changes and improvements to our services.
Instruction: Dear Customers each question is given an option, kindly pick one choice out of the options given. Kindly answer all the questions as it will take only 3 to 5 minutes to complete the survey.
About the Quality of our products Excellent Good Very Good Average Poor
1. How do you feel about the taste of our bakery items? 1 □ 2□ 3□ 4□ 5□
2. How would you rate the quality of our products compared with other bakery products? 1 □ 2□ 3□ 4□ 5□

About the price of the products Most Some None
3. How many products in our bakery are found to be reasonable? 1 □ 2□ 3□

About Our Service Yes No
4) Are we serving people on a first come first serve basis? 1 □ 2□
5) Do you find that our employees were behaving in a respectful manner? 1 □ 2□
6) Were there enough employees to serve you? 1 □ 2□
7) Did our employees satisfy your needs? 1 □ 2□

Please Rate Our Service Excellent Good Very Good Average Poor
8) How would you rate our service through your experience? 1 □ 2□ 3□ 4□ 5□

About the Location Daily Weekly Monthly First Time
9) How often do you visit this Panera bakery? 1 □ 2□ 3□ 4□

How do you rate the Following regarding the location? Excellent Good Very Good Average Poor
10) Parking 1 □ 2□ 3□ 4□ 5□
11) Availability of Seats 1 □ 2□ 3□ 4□ 5□
12) Reach ability 1 □ 2□ 3□ 4□ 5□



How do you rate the following regarding the environment? Excellent Good Very Good Average Poor
13) Temperature 1 □ 2□ 3□ 4□ 5□
14) Cleanliness 1 □ 2□ 3□ 4□ 5□

15) Kindly write your suggestions or complaints here.


16) Why did you come to this Panera bakery today? Check all the reasons that apply. 1 □ Convenient 2□ Price
3□ Quality 4□ Food
5□ Wifi 6□ Employee Friendliness
7□ Quiet Surrounding 8□ Good Parking Facility Read More