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Modelling Human Activity Systems - Essay Example

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This report corresponds to some problems in the problem situation given in the analysis of QES P/L and the case study provided. In order to resolve these problems the report has provided a human activity system (HAS) and an information system serving it (IS) to solve the problems that are caused by the cultural differences among different units of QES P/L…
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Modelling Human Activity Systems
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Download file to see previous pages Knowledge management is particularly important in the case of multinational corporations which have the additional task of communicating efficiently between its units and in order to communicate better, knowledge management is essential. Knowledge of aspects outside of the organization as well as knowledge within the organization are both very important aspects of knowledge (Senge, 1990 ; Nonaka and Takeushi, 1995).
Multinational corporations usually face a problem of cultural differences among its different units, which might cause many problems in the overall performance of the organization. The problem resides in the fact that it is very difficult to unite all the different cultural backgrounds into one organizational culture. To put it in a different way, different cultures have different views and goals and the organization needs to have the staff as well as the senior management focusing on one goal. The suggested solution to this problem is the cultural adaptation human activity system and the information system that serves it which is expected to resolve the problems initiated by cultural differences.
A system that (X) allows workers from different cultures to adapt to the needs of the organization by means of (Y) Informing them about the required adaptations and the methods of achieving them in order to (Z) overcome cultural difficulties of the organization and improve productivity of all different subsidiaries.
The cultural adaptation Information System (IS):
A system to (X) inform the workers of different cultures about the adaptations needed and the method of achieving them by means of (Y) gathering and sharing information about each culture and the adaptations needed to suite the needs of the organization (Z) Allow workers from different cultures to adapt to the needs of the organization.
CATOWE:
C: QES staff.
A: QES management.
T: Achieve the adaptations of staff with different cultural views to suite the needs of QES.
O: QES senior management.
W: A multinational organization usually faces many challenges as different cultures evoke contradictions in management.
E: Staff coming from different cultural views.
Root definition:
A QES owned system (O) in a multinational organization functioning within different cultures (E) to achieve the adaptations of staff with different cultural views to suite the needs of QES (T) by means of informing workers from different cultures with the adaptations needed and methods of achieving it.
This transformation will be carried out by QES management (A), and affects all the staff of QES (C). What makes this an important move is that a multinational organization usually faces many challenges as different cultures evoke contradictions in management (W).
Conceptual Model:
Measures of System Performance or MOP for the system:
Efficacy: Addresses the question; to what extent is the system successful at adapting the staff from different views to the same goal and vision of the organization, and to answer this question staff from different countries can be interviewed to see to what extent they are adapting to suite the need ...Download file to see next pagesRead More
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