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The Intranet Technology - Case Study Example

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The meeting with the IT business analyst Goody Mistry at the AMG bank, which is one of the leading MNC banks in the world, had already started. Being an IT consultant in an agency, I began listening intently to the details drawn about the current IT applications in place supporting the business functions in the bank, discussed all the gaps and the requirements to fill them…
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The Intranet Technology
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Download file to see previous pages He focused on the four major points of IT responsibilities:
Keeping these points in mind, Mr Goody gave me a comprehensive view on the various applications that were being currently used in the bank and the optimization methods required to develop the business functioning and achieve faster deadlines. The main application that Mr Goody explained needed improvement was the Intranet website that had to be made more efficient and user friendly.
- Conventional format: The Intranet website of the bank, as I saw it, was just a lot of text information about the bank from the web developers. It looked very conventional with some introduction about the bank along with some highlights on the main page. The other web pages were organized department wise such as IT, Wholesale banking, Consumer Banking, Human Resource, Transaction Banking, CEO , all displaying their latest achievements, current affairs and future plans in their respective pages.
- Distributed information: The information on the website was not properly centralized and composed, for e.g. Every department website had their training and elearning documents displayed on their respective pages but instead, these documents should have been organized under one banner "Training" or "E learning" so that it would be easier to access to any kind of training material.
- Restricting User right: The web developer was only responsible for any website text addition, modification and deletion which had both its positive and negative aspects. Positively, the website would be safe and secure without allowing any user to add some malicious content that could compromise the intranet thus threatening the network. Negatively, the users cannot publish any of their informative and important documents, so which has to be done only through the web developer. But then a lot of times we need to make changes in our documents and due to the restricted rights, publishing those changes cannot be done time to time.
- Unimpressive design: The feedback from the bank employees indicated that a lot of flashy images of the bank logo and improper navigation tools made the website quite unattractive and boring for the users to bother visiting. A company website can convey its
Hamid, 3
message strongly if the website has organized information and more navigation bars which can allow the users to visit the website more frequently and participate in the bank online activities.
Solution Proposed:
Understanding the requirements of the bank's intranet needs, I knew that I had to propose a solution that can not only help in centralizing the information but also allow the employees to interact with each other on a common platform for business needs.
Microsoft Share point server 2003 application is a reliable, scalable and easy to deploy platform, designed to organize the distributed data from various sources and provide a common portal for the users to interact and share tasks. Following are the main ...Download file to see next pagesRead More
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