StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Healthcare Communication - Essay Example

Comments (0) Cite this document
Summary
A nurse can not understand why the husband is signing for his wife. She does not feel this is valid or ethical, even if the husband has the best interest of his wife involved. This could cause a problem down the road had this become an issue for the courts…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.9% of users find it useful

Extract of sample "Healthcare Communication"

HEALTHCARE COMMUNICATION Incident A nurse can not understand why the husband is signing for his wife. She does not feel this is valid or ethical, even if the husband has the best interest of his wife involved. This could cause a problem down the road had this become an issue for the courts. The nurse also battles with the surgeon, who did not take the most recent class on consent. As the argument became more involved, both became more frustrated with each other and the policies. She was trying to show professionalism as well as develop professionally, but could not communicate with the people who mattered at the time. She was following the rules of gaining information. There was also a conflict of interest regarding the setting.
Title violation (HIPAA)
According to HIPAA or the Health Insurance Portability and Accountability Act, 1996 the mode of communication and interaction should be lucid, fast and simple. But in this case the nurse complicated the matter and it appears as a direct violation of HIPPA Title II that denotes AS or Administrative Simplification. (Fletcher, 187)
Responsible parties
Clearly the responsible parties are the hospital employees including the nurse and the in a way the training institute and the hospital are also responsible. It should be mentioned that the patient parties are also responsible as they could have been more tolerant in this case.
Immediate/corrective action taken
As everything was happening in a public place, people were quite aware of the situation. The nurse was not able to demonstrate flexibility and responsiveness as accurately or quickly as she might have if the setting were clear. This led to an unprofessional approach to the situation, which in turn led to it blowing up.
Long-term action taken
Finally, because the nurse was informed a week earlier of the new teachings of consent forms, she felt her battle with the husband and the surgeon both were against professional practice regarded as appropriate at the hospital. Again, she had the dilemma of not being able to show professionalism in the most important setting of her work. Thus it became important to resolve the issue by mutual agreement.
Methods of communication utilized
For resolving the issue it was evident that proper communication had to be utilized. In doing so the hospital took action that simplified the communication method by implementing electronic apparatus that enable the patient parties to complete the formalities without any human interventions.
Analysis of appropriateness of response
In essence, although the nurse had gone through the courses, followed protocol and did the right thing by her standard, her overall thinking was not correct. She had been taught incorrect information in the class, which should have been cleared up immediately. Unfortunately, situations like this may happen daily, with dire consequences. The best thing to do is to learn the current ways of thinking and stick with those every time. Perhaps is the nurse does that next time, she will not have such a major outburst.
References:
Fletcher, R; HIPAA: Beliefs and Knowledge; Believing and Knowing. (Mangalore: Howard & Price. 2006) pp 188 Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Healthcare Communication Essay Example | Topics and Well Written Essays - 500 words”, n.d.)
Retrieved de https://studentshare.org/miscellaneous/1500294-healthcare-communication
(Healthcare Communication Essay Example | Topics and Well Written Essays - 500 Words)
https://studentshare.org/miscellaneous/1500294-healthcare-communication.
“Healthcare Communication Essay Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/miscellaneous/1500294-healthcare-communication.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Healthcare Communication

Communication that occurs in healthcare facilities

...?Communication is extremely important in the business world. An industry in which communication is even more critical is in the healthcare industry. When people are sick they need medical professionals to attend their needs. The only way for the nurses working in hospitals to collect sufficient information for the doctor to make a diagnosis is by communicating well with the patient. The nurses must file out the medical record of the patient at the beginning of the medical visit. During this process the nurse must utilize effective communication skills to retrieved information from the patients. Nurses must have excellent written and verbal communication skills. Written communication skills are important because nurses have to fill out...
1 Pages(250 words)Essay

Intercultural Communication in healthcare

... ______________ Intercultural Communication in healthcare “As we encounter ever greater cultural and co-cultural diversity, the careful study of intercultural communication competence becomes increasingly important”(Chen & Starosta, 1996, p. 353). The word culture refers to behavior that is specifically human and also to be distinctive ways of life found in different human populations (Parween, 2009). With the increasing tendency of migration worldwide, there exists culturally diverse population in U.S and other countries. There are many examples of how cultural miscues and miscommunication impact healthcare delivery. Healthcare organizations seek to provide excellent service to any patient who comes through their doors...
1 Pages(250 words)Essay

Healthcare Interpersonal Communication

...? EFFECTIVE INTERPERSONAL COMMUNICATION BETWEEN THE PATIENTS AND THE HEALTHCARE PROVIDERS Effective Interpersonal Communication Communication, especially in the interpersonal level, is known to satisfy different human needs, which involve the physical, identity, social and practical realms, among others (Adler and Proctor, 2011, Chapter 1, pp. 5-8). As Adler and Proctor pointed out (2011, Chapter 1, pp. 5-8), human beings communicate to satisfy the needs itemized by Maslow (Engwall, 2011, p. 7) in his famous hierarchy: physiological, safety, love and belongingness, esteem and self-actualization. Communication is important in practically all human endeavors, especially in the provision of healthcare. The Mental and Physical Health Platform...
6 Pages(1500 words)Research Paper

Healthcare Communication

...Health Care Industry The health care industry aims at providing health based services to the people who do not have proper care to pay for medicines and treatment. A health care service provider’s duty depends on the way he arranges proper medical consultation and medicines with the help of physicians and health care organisations. Care Recipient is care receivers in America are found to be in need of assistance to take prescription medicine. People who deserve health care services are those who suffer from a poor financial status. Retired people and disabled cover the most essential healthcare service seekers. Some of them also face a lack of proper attention given by a health care professional as a result they seek some other nursing...
4 Pages(1000 words)Essay

Improving Communication Between Healthcare Providers and Patients

...Improving communication between health care providers and patients: Achieving the desired type of communication pattern has always been a problematic and complex issue between the health care providers and the patients. The question discussed in this paper is that in a hospital where currently no emphasis is laid on using effective tools for good communication, does developing some reliable sort of communication tool kit or establishing rapport between caregivers and patients, help to decrease the risk of dangers associated with bad communication? According to Ellingson (cited in Torner, 2008), most of the hospitals have what they need to treat patients, but they must share pertinent information to make sure they are treating patients...
2 Pages(500 words)Research Paper

Improving Communication Between Healthcare Providers and Patiets

...Running Head: IMPROVING COMMUNICATIONS BETWEEN HEALTHCARE PROVIDERS AND PATIENTS. communication tool kit as a medium of communication between the healthcare providers and patients> Improving Communications between healthcare providers and patients Introduction: Effective communication holds tremendous importance in all walks of life; whether you are business personnel or working in the health care industry, a student of a teacher, everybody knows the importance of effective communication between the concerned parties. Business and transactions are based on communication between different entities and effectively passing your message across...
4 Pages(1000 words)Research Paper

Healthcare Communication

...Methods to Improve Communication among Healthcare Professionals of Learning Astrom, K., Duggan, C. & Bates, I. (2007). Developing a way to improve communication between healthcare professionals in secondary care. Pharmacy Education, 7(3): 279-285. In this article, Astrom, et el., look at the ways in which communication breaks down amongst the different health professionals understudy. It also focuses on the techniques utilizable to improving communication between the healthcare professionals, as it is a critical part of the job they do. The aim of this article was to come up with a suitable solution to help improve communication among the different practitioners in the health facilities. The study carried out in this article was set...
2 Pages(500 words)Annotated Bibliography

Healthcare Communication

...will always be able to take care of the healthcare communication tenets because it addresses problems on a one to one level and does not skip any important areas. This is the need of the hour and more so when it is concerned with saving one’s life. When one understands that how the basic elements of effective communication are bracketed differently than the rules which are outlined by the healthcare communication realms, what transpires is how much following is possible within the latter because effective communication can always be taken up as a role model within the related mix of things (Guo 2009). The need is to understand where the...
4 Pages(1000 words)Research Paper

Effective Communication Skills in Healthcare

...Effective Communication Skills in Healthcare Effective communication in healthcare means the healthcare provider must ensure that the information about the patient’s sickness and the treatment process, to include the type of drug used, are well understood by the patient according to their abilities and needs. It is evident in the healthcare environment that patient and doctor interaction makes sure the patient gets the maximum treatment outcomes and the highest possible consumer satisfaction. Lack of effective communication causes poor compliance level on the patient and treatment outcomes. Patients often feel frustrated because their doctors do not apply patient-oriented communication skills which result into negative outcomes...
5 Pages(1250 words)Coursework

Barriers to Interprofessional Communication in Healthcare

...Barriers to Interprofessional Communication in Healthcare Barriers to Interprofessional Communication in Healthcare Although health professionals may speak of being part of a team, they tend to work independently. Barriers to communication between clinical staffs often jeopardize efforts of improving quality and care safety in a healthcare setting. Even though each organization is unique, they all experience similar themes of barriers to effective communication. Key among these barriers include hierarchy, disruptive behavior, gender, personality difference, complexity of care, generational differences, culture and ethnicity, values and expectations. Organizations that are culturally and ethnically diverse can experience these barriers...
1 Pages(250 words)Essay

Concept Mapping of Social Communication and it's HIstorical Contexts

Communication being a complex social phenomenon relies on a number of related phenomena and processes, particularly history and traditions in communities or human groups, cultural determinants in a certain society, the political context in which a community or group exists, yet, gender and ethnical variables that also play significant role in the processes of information exchange.
There is no doubt that a researcher attempting not only to define the nets of informational exchange in a social group (whether it is a community of organizational environment) but also to provide a solid analysis of communication, needs to evaluate all of the above-outlined variables. Knowledge and past experience, for example, determine both the q...
7 Pages(1750 words)Case Study

Implications of Mobile Communication on Society

Lifestyle has changed and the mobile phone is gradually becoming a part of the culture of modern societies (Hulme & Peters).
Voice transmission is no longer the only way that mobile phones are used. It is a multi-purpose device. Mobile phone networks have become a new platform through which data, information and transactions are exchanged. It serves as an alarm clock, an address book, an entertainment device through games, and to a text message.
At the end of 2003, there were 1.35 billion mobile subscribers worldwide compared to 1.2 billion fixed line users (Shaping the Future Mobile Information Society). It has undoubtedly changed the lives of the people and the biggest factor which induces the purchase of mobile ph...
6 Pages(1500 words)Essay

The Widespread Use of Information Communication Technology

An increasing number of frauds is an example of an alarming situation. All these have a far-reaching impact on the employees, on businesses and on people. 

On the work front, the advantages of ICT cannot be overlooked in maintaining and implementing successful quality programs. Customer-driven standards, customer-supplier links, the prevention of error, quality at the source, and continuous improvement are some of the principles that are put into practice (Laudon & Laudon, 2000 cited by Iles & Healy, 2004). IC T facilitates the production process, helps meet benchmarking standards, make constant upgradation based on customer demands. The internet has revolutionized not just the selling of goods and services...
9 Pages(2250 words)Essay

D.H. Lawrence and Other Views on Death - How They May Help Us Deal with Death in Context to Healthcare

Lawrence graduated from University College, Nottingham in 1908, devoted himself for a time to teaching at a boy’s school, but not long after, decided to quit teaching and spend his time at freelance writing instead. In March of 1912, he met and fell in love with a married woman, Frieda Weekley, nee Richthofen; then six weeks later eloped with her to the Continent.

Frieda was a sister of the famous German World War I flying ace and wife of Lawrence’s French professor at Nottingham. This elopement marked the start of Lawrence’s lifetime war with existent moral standards as well as the beginning of a continuous wanderlust prompted by Tuberculosis which induced him to seek warmer and more healthful climes....
9 Pages(2250 words)Essay

Billing System Upgrade with Web-Based Version Project of Rick Auto Enterprises: A Communication Plan

The project is envisioned to involve changes to existing business processes, changes to existing jobs, and/or the creation of new positions. With the new web-based version, customers and auto brokers will be able to view and pay their bills online, as well as access a billing customer service agent is required. This change will affect the billing, sales, and customer service departments but it is expected to reduce costs, improve customer satisfaction, and reduce the number of days for outstanding accounts receivable.
Ownership of the existing system rests with the Billing Department. However, with the benefits projected to be derived from the upgraded system, especially with the implantation of the web-based version, the Cus...
12 Pages(3000 words)Case Study

Teaching Language and Communication Skills

“Language occurs through an interaction among genes (which hold innate tendencies to communicate and be sociable), environment, and the child’s own thinking abilities” (Genishi, 2006). But just how does this happen? How do children learn to use sounds to communicate and then to place those sounds in the correct order to make themselves understood? While some of this behavior can be attributed to the imitation of the caregivers, there remain aspects to the development of language and communication that cannot be so easily explained. To provide a more complete understanding of how language and communication develop in the young child, it is necessary to understand not only the primary terms that are applied, but al...
12 Pages(3000 words)Case Study

Business Communication for Degree Access: Olympic Volunteering Consultancy

The London Organising Committee for 2012 is headed by Lord Coe but we would need to contact the Minister for the Olympics who is Tessa Jowell to place the Bid. The Olympic Games are said to need 70,000 employees with large land development in London.

To beat out the competitors with an excellent business strategy (Wikipedia) an excellent marketing strategy must be used! 26,400 pounds, of the 1 million pounds on Flyers and radio ads this company can inform the residents of Greenwich of the career training opportunity. Using Radio ads that are up to date we can gain a young volunteer base. Flyers handed out to community centers and welfare offices this company will gain other targeted volunteers.

The Census Bur...
6 Pages(1500 words)Assignment

Cultural Communication

...CULTURAL COMMUNICATION SELF-ASSESSMENT PAPER Cultural communication is a very interesting to analyze in light of globalization and the interconnectedness of different cultural communities throughout the world. Evaluating one’s own cultural background is difficult to do from an objective standpoint. It is also even more difficult to understand how one’s cultural background affects our communication styles with people from our own culture as well as with people from other cultures. With the aim of understanding cultural communication fully, the following will provide a nice overview of my own cultural background. Following this, I will explain the communication style of my culture and then look at how my cultural background influences...
7 Pages(1750 words)Essay

Communication Role at the Workplace

Internal communication in any organization has been found to play a significant role in regard to role achievement in any business venture. When the internal communication department closely works with the top management, it has been found that job satisfaction levels rise which in effect translates to higher individual and group output from the workers (HRM guide, 2009). It is the role of the internal communication department to ensure that the strategic organizational direction is passed on to all employees and followed as planned so as to guarantee the achievement of intended outcomes.
With the current developments towards globalization, knowledge availability has become more readily available and the economy has approache...
9 Pages(2250 words)Assignment

Analyzing a Communication Situation

Communication is part of everyday life. It is not limited to adults or learned individuals. Babies communicate with their mothers as they cry when they are hungry, the mute use sign language to express what they want to say, while the mentally disabled laugh when they are happy or excited. The forms of communication people use may vary but common elements are usually present. These include the message and the communicators or the participants who play the role of either the sender or receiver of the message. In the communication situation, I had with my friend, these common features were present along with others namely, feedback, noise, context, and mutual agreement/negotiation. These elements affected the outcome of the conversa...
12 Pages(3000 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Healthcare Communication for FREE!

Contact Us