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Summary

The paper "Reynolds Defense Firm " highlights that Reynolds Defense Firm has realized that customers are the essential people for their business activities (Reynolds, 2015). As such, the firm engages in extreme respect of all customers and interacts with them successfully…

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Subject: Marketing
Type: Assignment
Level: High School
Pages: 1 (250 words)
Downloads: 2
Author: jjacobs

Extract of sample "Reynolds Defense Firm"

The lawyers of the company pay attention to individual cases and focus on delivering the best results.

Further, the firm has established a team of caring and genuine people, which contributes to winning trust from its clients. This aids in ensuring that the firm does not face challenges in conducting its business activities. These persons also have the essential skills and knowledge to ensure that they have the ability to deliver the best results as expected. Moreover, the firm embraces the concepts of effective communication. This ensures that there is a two-way channel of interaction in terms of winning the trust and communicating effectively.

The communication strategy, which is adopted by the firm, ensures that customers get satisfied with the information they get. It is this communication strategy that supports effective interaction through social media where individuals can gain immediate feedback on their queries. Moreover, the communication strategy eliminates issues of delay and client dissatisfaction, which may have negative impacts on the business activities of the firm.

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