Organizational Structure and Behavioral Analysis - Term Paper Example

? Organisation and Behaviour Contents Contents 2 Organisation and Behaviour-Assignment No Part 4 Answer 4 Answer 2 8 Answer 3 8 Organisation and Behaviour-Assignment No.1, Part 2 9 Answer 1 9 Organisation and Behaviour-Assignment No. 1, Part 3 10 Case Study 10 Answer 1 10 Answer 2 11 Answer 3 11 Answer 4 11 Answer 5 11 Answer 6 12 References 13 Organisation and Behaviour-Assignment No.1, Part 1 Answer 1 Diagram of Structure Type of Structure and Description Type of Business that Uses this Structure (Source: Nicholas 325) This flat organisation structure helps in spreading of informal communication in an organisation and also generates adequate flexibility. A small organisation focusing on informal communication aspects more works on flat structures (Nicholas 325). (Johnson, Scholes, and Whittington 402) The matrix organisational structures help in the effective combination of both functional and project based operations in a concern. Functional denotes the hierarchy of functions while project denotes the incorporation of complexity unto such. Companies working on areas like project management or specialised areas work based on such organisational structures (Johnson, Scholes, and Whittington 402-403). (NordNet 349) Functional organisation structure helps in the development of different functional teams within the organisation. Knowledge and skill of the different functional groups is enhanced owing to such specialised organisation structure. This type of an organisation structure best works in case of knowledge based organisations or for concerns conducting specialised services (NordNet 349). (NordNet 353) The divisional organisation structure works based on the decentralisation functions where the entire organisational task is allocated among people pertaining to different departments. Consumer relationship activities are enhanced through such organisational structure and it also helps in enhancing the coordination of people belonging to different teams. Divisional organisation structure works best for large organisations. These organisations conduct their activities operating through a large number of people spread along different geographical boundaries. Further the organisations also work to help produce a plethora of products and thus needs both specialisation and coordination (NordNet 353). Answer 2 Wal-Mart operates based on the functional organisation structure such that it works to render specialised services and products to its consumer groups. The company operates based on specialised sets of people working in different formats that focus on rendering products at affordably low prices to the consumers. Procter and Gamble is a leading consumer products concern that works based on a divisional organisation structure. This concern has several global units based in different geographical territories constituted by people belonging to divisions focusing on production and marketing. The product division is further subdivided into other subdivisions and also the marketing team is also divided into other marketing development divisions or groups. The organisation culture also promotes large scale interaction between the different divisions (NordNet 349, 350-351). Answer 3 Procter and Gamble through the operation based on separate divisions tends to create a competitive advantage for it to compete effectively against other competitors. The company works on separate product units focusing on sectors like infants, women and family care, fabrics, health and beauty commodities and on other food and beverage items. People working in the product units work together for the enhancement of the brand image pertaining to the different products. Brand enhancement activity of the different product divisions is conducted by linking such with the activities of the marketing development team to gain significant competitive advantage (NordNet 350-351). Organisation and Behaviour-Assignment No.1, Part 2 Answer 1 To, Mr. Siddall, John Siddall (Printers) Ltd. As per the observation made a change culture can be brought about in the organisation through the introduction of the decentralisation philosophy. Decentralizing activities introduced in the workplace would help in enhancing the effectiveness of delegation of duties among the several organisational people. This practice would help in augmenting the productivity and skill sets of the employees and also enhance their cooperation in organisational decision making activities. Thanks and Regards, Consultant. Organisation and Behaviour-Assignment No. 1, Part 3 Case Study Answer 1 Stephen the manager of the small sized Tesco store is found to render emphasis to the situational management approach while dealing with the subordinate people. The situational management approach taken by Stephen reflects a consulting ideology where Stephen tends to conduct the decision making and administrative functions while incorporating the views of the subordinate people. However here the final decision making power in case of contingencies rests on the hand of the leader like in this case, Stephen. Other than the approach taken by Stephen in regards to the specific situation, Stephen can also operate based on the Maslow’s hierarchy of Needs Theory in which a person’s need hierarchy escalates from physical to self actualization. Herein, Stephen is not only can motivate the subordinates through the use of financial incentives but can also train the people to develop their knowledge and productivity pursuits. This practice helps in helping the people gain the advantage of promotional opportunities in the concern. The enhanced training dimensions can help the people satisfy their needs to enhance their self esteem and also offers them potential security in the job environment. Sense of belonging to the organisation also increases on account of initiatives that develops the sense of employee loyalty and reduces attrition rates (Milliken and Honeycutt 73). Again, Stephen can also operate based on Alderfer’s ERG Theory where apart from focusing on securing the existence of the employees through rendering financial and other benefits and also rendering growth initiatives to the people through training functions the employer or the manager also renders some other benefits to the subordinates in relation to the industrial environment. The additional benefits are such that can be related to the benefits rendered by other companies in the same industry (Koontz and Weihrich 291-293). Answer 2 Stephen might have to cut down the financial rewards and other financial and non-financial benefits rendered to the employees from time to time. Rather such rewards can be more focused on only high performing people and rendered on quarterly or biannually. Similarly the training costs would also need to get reduced and is often rendered while on job. Answer 3 Taylor’s Motivational theory is practiced in the organisation in regards to rewarding the employees where financial incentives are awarded to the people by depending on the number of pieces sold or on the sales volume achieved. Again, through the exposure of the people to a more growth related work environment and culture developed through communication and training initiatives the company effectively works on Abraham Maslow’s motivation theory. Answer 4 Tesco operates based on both a formal and informal work environment. In the formal environment the company takes into count the different stakeholders like suppliers, customers, government bodies and the employees in regards to decision making avenues to enhance the performance based on ethical paradigms. However the organisation also operates based on informal work groups through which the company tends to sustain the productivity and improvement brought about in the concern (Tesco Plc). Answer 5 Factors that Promote the development of Effective Teamwork Factors that Inhibit the Development of Effective Teamwork Development of small teams within the concern Creation of large sized teams Converse based on a formal language Management functions carried out by different agencies thus conflicting on mission and goals Incorporating the total people in groups to take part in conversation Training and operational deficiencies inhibiting the growth of workers in multi skill or multi task environment Creating awareness in the minds of the individuals about the subject of conversation Confusion as to the constitution of the team structures Coordinating the activities of different people to achieve organisational objectives (Tsang 84-85). Workers and managers fail to agree on a common stand about how the task is to be performed (Jones et al 16-17). Answer 6 The introduction of the self checkout till system in the retail corporations has helped in enhancing the dimensions of team work. It is for a team member proceeds to the till for helping the release of another team member employed in the till functions. Such team member thus released from the cash point duty then starts taking care of other duties like replenishing activities. Henceforth the system of self checkout till has in turn helped in teamwork activities through the exchanging activities of different roles (Smith). References Nicholas, Lionel. Introduction to Psychology. Juta and Company Ltd, 01-Apr-2009. Johnson, Gerry, Scholes, Kevan and Whittington, Richard. Exploring Corporate Strategy: Text & Cases, 7/E. New Delhi: Pearson Education India, 01-Sep-2008. NordNet. “Organisation Structure and Controls”. No date. http://asso.nordnet.fr/adreg/hitt%20et%20al%20chapitre%2011%20structure%20et%20controle.pdf. January 25, 2012. Milliken, Mary Elizabeth and Honeycutt, Alyson. Understanding human behavior: a guide for health care providers. United States: Cengage Learning, 19-Mar-2004. Koontz, Harold, and Weirich, Heinz. Essentials Of Management. New Delhi: Tata McGraw-Hill Education, 01-Nov-2006. Tesco Plc. “Transparency”. 2012. http://www.tescoplc.com/corporate-responsibility/our-community-promises/buying-and-selling-products-responsibly/trading-fairly/transparency/. Janaury 25, 2012. Tsang, Philip. Enhancing learning through technology. USA: World Scientific, 2007. Jones, Roger et al. Oxford textbook of primary medical care, Volume 1. Oxford: Oxford University Press, 2004. Smith, Lewis. “Self-service, or merely self-serving? The revolution at the tills”. The Independent. 23 AUGUST 2010. http://www.independent.co.uk/news/uk/home-news/selfservice-or-merely-selfserving-the-revolution-at-the-tills-2059363.html. January 25, 2012. Read More