Computer-mediated Communication Systems - Case Study Example

Communication Student’s name Institutional affiliation Date Communication Critical Thinking Critical thinking is the process of analyzing, applying, evaluating collected information that can be through observation, reflection, and experience, communication in guiding oneself in taking an action and belief. It is based on the subject matter that are presented to be accurate, consistency, sound evidence, have a good reasoning, precise, depth and fairness. Critical thinking is very useful for solving issues on other subject matters. It is incorporated in different modes of thinking like historical thinking, economic thinking, moral thinking, mathematic thinking, historical thinking, anthropological thinking and scientific thinking. Critical thinking is essential as it helps in dominant the general capacity of thinking. This gives a person a clear and rationally ability to think before making a decision. It creates the new formation of knowledge that helps the economy. Changes in an economy like increase use of technology demand more intellectual skills and analyze various information that can be used in solving problems. It enhances the use of language proficiency and presentation. Thinking improves the way people perceive and express their ideas. Critical thinking improves creativity. The generating of new ideas can give solutions to particular problems. New ideas can be evaluated, the best alternative chosen and modify the ideas through critical thinking. Self-evaluation can be achieved through critical thinking and trying to reflect on one's actions and decisions. Critical thinking helps in science and democracy. In science, one need critical thinking to use in reasoning when performing an experiment and confirming a theory. Proper democracy requires citizen who can think critically when choosing their leaders who can provide good governance. Critical thinking is paramount in my study. As I study, it is needed to think critically when solving problems like mathematics. This is when my teacher request as to think out- of- the box the box to answer the assignments. Verbal and non-verbal communication Verbal communication is meant used to pass the message that consist of words spoken signed or written. Verbal communication can be used to inform or impact knowledge to other people who are in need. The primary component of verbal communication is clarification. Verbal communication ensures there is no misunderstanding and information is complete. Verbal communication is essential as it can be used for persuasion. Additionally can be used to enhance creativity, used in debates, the relationship can be deepened and new ones created. Verbal communication can be used alongside with non-verbal communication as people’s perception can be exchanged (Paivio, 2013). Nonverbal communication is referred as using nonverbal stimuli to pass information from the sender to the receiver. Therefore, it involves transferring message without using verbal codes that are words. The message passed can be unintentionally or intentionally through body language, facial expressions, gestures and eye contact. Nonverbal communication enables one to express their emotions, reflects on one's personality, rituals can be performed like greeting, and it offers support for the interaction with the verbal communication. In school, I can use both verbal and non-verbal modes of communication. For instance, if am in class, and I want to communicate to my next classmate. I can write a note to deliver to my classmate. The teacher can nod his face as an indication to pay attention and stop what I was doing immediately. Interpersonal communication Interpersonal communication refers to the process of using both verbal and non-verbal means to transfer information. It involves face to face conversation. Interpersonal communication comprises of the various element that include: communicators these are the people who interact when a message is passed that the sender and receiver (DeVito, 2007). It can be a one-way process where one individual sends information while the other one is listening. Additionally, can be two ways process where the sender and receiver transfer messages to each other. Most communications are seen as a two-way process. Interpersonal communication involves message that are verbally in nature that use of words or non-verbally where the signal is transferred like gestures, body language, touch and facial expressions. On verbal gives additional information to the verbal message. Feedback is received from the receiver. The sender gets the response and the reaction of the receiver from the feedback. The context does influence the effectiveness of the communication. For instance, the social context such as the emotional climate between the participants has a great impact on communication. The channel is the physical means that transfer the message to the receiver from the sender. Can use vision and speech on the face to face context while using telephone one can use only speech. In class can use interpersonal communication to communicate with my classmate. I can use speech these when am passing information and vision because I can see the receiver. It can be a two-way as the receiver can give me feedback immediately like when I ask a friend to lend me with a pen, and the receiver responds, I do not have two to help you with one. Mediated communication Mediated communication is using electronic to pass information. Computer-mediated communication (CMC) refers to the use of computer environments in the human interactions among themselves. A person can post a message, and the receiver can read it any time that suits him. The communicating people are not necessarily supposed to receive the message the same time that is being online the same duration. Communication between the sender and receiver is interactive. A person can become both the sender and a receiver the same time. Examples of CMC email that is used in to pass message among individuals. Mail lists send a message to a group of people. Video conference system is used to hold meeting in the real time in different geographical areas without moving (Kerr & Hiltz, 2013). Internets relay chats it is an internet system that allows the sender and the receiver to talk in the real time this can be through audio internet or texting. Usenet is an internet system that allow its users to contribute on issues they are interested globally. I always receive my assignment through the internet in my email. The teacher uses mail list to send assignments to the students Group Dynamics Group dynamics is the characteristics of a group based on its attitudinal and behavioral. It highlights the formation of a group, the process used in its structure and its function. It is employed in both informal and formal types of groups. Group dynamics plays a vital role in studying the organizational behavior of a company. There are several theories that explain the applicability formation of an individual group (Broadbent, 2013). Classical theory suggests that groups are formed based on their interactions, sentiments and activities that they are involved. This theory explains that individual are more likely to form a group based on having shared activities and will result in a negative or positive interaction among themselves. Social exchange theory suggests that the individual will form this group on the beneficial exchange based on trust and duty obligation relationship. Social identity theories suggest that particular kind of the group so as to identify and build their self-esteem. Groups are classified as formal and informal. An official group is well organized by the organization to achieve its goal. Formal group comprise of command group that is made up of supervisor and subordinate who are required to report to the directors. The task groups comprised of members who are supposed to perform a specific duty within a given time. The functional group is established by the organization and remains in existence even after achieving the specified goals. Informal are created naturally by individuals who have same interest and values. The informal group includes interest group they are created by the person who shares the same interest even though they are not within the same organization. Friendship group are established by individuals who have a same social activities interest, religious value or political ideologies. Reference groups created in order people can evaluate themselves, especially in social comparison. In my school, our teacher regularly emphasizes on forming the task group. We are assigned the task to carry out within the specified duration then present for marking. Leadership Leadership involves the people in charge who create and implement transformational change in an organization. There are several leadership skills that one requires to become successful. They include: motivate and be an inspiration to others. Leaders who are successful can establish a vision that makes a difference that motivates employees to achieve. Great leaders do display a high level of integrity and sincerity. They perform their task with great integrity and are honest. Additionally, they can detect an opportunity gap in the market and take advantage. Leaders who can achieve the organizational and personal goal. Therefore, they ensure the organization performs on a profitable basis. A good relationship facilitates a successful business (Lord & Hall, 2005). Leaders can communicate powerfully thus other people listen to them. A great leader should build both technical and professional skills that will help him when dealing with his team. The manager can establish different strategies that can assist the company in ensuring stability and continuity in future. A leader can develop others by offering to train thus providing skills to the next leader. In my school for one to become a student leader you should obtain the necessary leadership skills. The leadership skills will help one when leading the others. Conflict Conflict sometimes results to destructions leading to negative feelings among people. It mostly occurs in individuals who are stressed like when one becomes jobless. It can also arise in a relationship, inside and outside workplaces. Handling conflict can result in the positive way and less destruction. Additionally, it reduces tension and create room for understanding as people come together to seek solutions. There are various types of conflict, instrumental conflicts they involve the organization or individual goal, procedures or structures. The personal conflict involves a different self-image or identity. Worth noting is also called relational conflict that result from a relationship based on aspects of betrayal, loyalty, lack of confidence and respect. Conflict of interest involves means of attaining one's goal, knowledge, expertise and relative importance. (Van Kleef, De Dreu, & Manstead, 2006). Resolving conflicts in its earlier stage is through negotiation among the victims. During this negotiation, there can be a mediation or arbitration that can help in solving the conflict. The parties can agree on giving up something so as to come up with the solution. One situation I was in a conflict with a classmate .we were taken to the disciplinary room where both issues were heard from both sides. We came with our parents and both parties agree on talking to their children. The disciplinary team concluded that both participants we were to attend counseling session for a whole month. Ethics Ethics discipline comprises on how systematic, defending and implementing concept used in categorizing the behavior if it is right or wrong. In the recent years philosophers have distinguished different ethics theories and classified into applied ethics, normative ethics and methethics (Williams, 2011).The practical ethics focuses on issues that are controversial like nuclear war, environmental concerns, capital punishment, abortion, animal rights and so on. Met ethical focuses on issues related to the universal like moral meaning and judgments’ according to Gods rules. Normative ethics takes into account more practical tasks and are measured by the moral standard of conducts of right and wrong. It involves the goods habit to articulate, our responsibilities and duties to others. Most people ethics originated from homes, social meetings, churches or school. Most people acquire their ethics during childhood, but moral development is obtained as a person develops to maturity. Many discipline, organization have different ethics norms that suit their objectives. My personal experience has played a great impact for example through interaction with other people in school. I have become sensitive to other person reactions and emotion. Therefore, before coming to judgment, I have to think about what the other person will feel. I have been fair enough this makes me some time to feel anxious on what choice to make. My personal experience has educated me in making a good decision than the previous once and reduced biases. Intercultural communication The world consists of different people who use different linguistic and culture. Intercultural communication is referred to communication used by various individuals who have different culture and language. This definition is derived from fundamental meaning of communication and cross-cultural (Ting-Toomey & Chung, 2012). Intercultural communication consists of both competence and concept. Intercultural competence is the contribution of qualities in an individual to a quality intercultural communication. These conditions can be explained in terms of primary attributes that include attitudes, skills and knowledge. Lack of knowing another particular culture can make business or international agreement or to become difficult. Additionally it can lead to embraces the mistakes that can be done on communication. The success of an organization in the recent world depends highly on how their useful is their intercultural communication. Participants that involve in acquiring knowledge on intercultural can build global capabilities that they can use in international activities. In my school, different students are from different places thus different culture. We have learned to how to embraces other people's culture and live in harmony. Motivation and learning Motivational increase, one's effort to do something and energy like in learners the desire to achieve one's goal (Ross, 2009). It also improves the consistency in doing an activity .learners are more motivated if they can achieve success thus they become upset when their grade lowers. Motivation does affect what the learners want to pay attention to and how well they can process. Forms of motivation do not change a human being the same way on learning and performance. The extrinsic motivations are factors that motivate people externally. For example in our school students are motivated to get good grades to get the scholarship. Intrinsic motivations are factors that drive people internally. Learners are intrinsically motivated to engage themselves in things that give them pleasure or they think is morally the right thing to do. References DeVito, J. A. (2007). Interpersonal communication. New York: Longman Inc. Broadbent, D. E. (2013). Perception and communication. Elsevier. Lord, R. G., & Hall, R. J. (2005). Identity, deep structure and the development of leadership skill. The Leadership Quarterly, 16(4), 591-615. Kerr, E. B., & Hiltz, S. R. (2013). Computer-mediated communication systems: Status and evaluation. Academic Press. Paivio, A. (2013). Imagery and verbal processes. Psychology Press. Ross, B. H. (2009). The psychology of learning and motivation: Advances in research and theory (Vol. 51). Academic Press. Ting-Toomey, S., & Chung, L. C. (2012). Understanding intercultural communication. New York: Oxford University Press. Van Kleef, G. A., De Dreu, C. K., & Manstead, A. S. (2006). Supplication and appeasement in conflict and negotiation: The interpersonal effects of disappointment, worry, guilt, and regret. Journal of personality and social psychology, 91(1), 124. Williams, B. (2011). Ethics and the Limits of Philosophy. Taylor & Francis. Read More