Senior Management at the Ritz-Carlton Hotel Company - Case Study Example

nbsp;In a world of businesses and industries, one important aspect to consider is the quality of products and services they provide, and in which a continuous improvement of quality plays an essential role to the success of any company.... nbsp;In a world of businesses and industries, one important aspect to consider is the quality of products and services they provide, and in which a continuous improvement of quality plays an essential role to the success of any company....

This report explores the different strategy that ritz-carlton hotel needs to develop so that the performance of their employees further gets enhanced.... To be able to deliver superior performance ritz-carlton hotel has looked towards specific purpose training of the employees which helps to provide the required skills based on which customer satisfaction has been maximized.... In addition to it ritz-carlton hotel has developed the orientation program for employees in such a manner that the employees feel comfortable and appreciates the job....

The report recognizes importance of the company to continue training their employees even after they are moved from a monitoring program for the sake of making sure there are well equipped with the latest skills (United States 2012).... It also acknowledges extra cost that may be incurred during training and how the company might try to cut those costs by using cheaper training methods like technology (International journal of management and human resources 2013)....

When a good technology is in place and it's correctly applied, the managers are able to obtain organization benefits that are able to stimulate growth in a company that is in line with the evolving market.... … The paper 'Implementation of ICT System in a Marston Lodge hotel" is a good example of a management case study.... The way the hotel industry sells to its customers has significantly changed over the years (International journal of advanced computer science and application 2012)....

… The paper “Human Resources Development  Practices at ritz-carlton hotel” is a brilliant example of the case study on human resources.... This paper will look to analyze the HRD practices at ritz-carlton hotel by looking into areas of training and development which need to be provided.... The paper “Human Resources Development  Practices at ritz-carlton hotel” is a brilliant example of the case study on human resources....

The Portman ritz-carlton hotel is centrally located in Shanghai city which makes it afford easy access to the extensive commercial, the cultural, and the entertainment centers in the center of Shanghai (Barney,1991).... According to the hotel general manager, the Portman ritz-carlton hotel has initiated good services to its employees which motivates their service delivery to the hotel clients and this is because he believes that the service comes from the people....