Developing the Package for a Human Resource Trainer in an Organization - Essay Example

Interview Package Abstract The following paper has been developed in relation to the interview package where the focus will be on developing the package for a Human Resource trainer in an organization. The behavioral criteria that have to be fulfilled by the desired post will be discussed and stated along with the various criteria that will be assessed during the conduction of the interview. The paper also looks at ensuring that there is developed a basic format that will be followed by the interviewer when conducting the interview. Also the introduction and the conclusion that will be given out when conducting the interview will also be developed. The paper will also be inclusive of the various references and the journal papers that have been refereed to when developing the paper. Contents Abstract 1 Contents 1 Behavioral Characteristics 2 Communication Capabilities 2 Liaison Building Capabilities 3 Motivation Capabilities 3 Technological Knowhow 4 Interview Preparation 4 The questions 4 Location 5 Advising Candidate 5 Interview Introduction 5 Interview conclusion 6 The interview Guide 7 Behavioural Questions 8 Reference 9 Tapia A, How to write a profile or interview based article, accessed on January 3, 2011 at http://freelancewrite.about.com/od/mechanicsofwriting/ht/WriteInterview.htm 9 The Position: Human Resource Trainer Behavioral Characteristics Communication Capabilities It has to be ensured that the person who is being interviewed is one who is able to communicate with ease with a diverse group of individuals and can coordinate among the group. As a trainer of the human resource the person will have to conduct training sessions for the employees of the company and be able to communicate the skills and the technological knowhow to the various employees in accordance to their needs it has to be ensured that the person who is hired is one who has high skills of communications (Kolpas N 2008). It has to be ensured that person who is hired to train the people has to have communication skills both in the oral as well as in the written field. Also it has to be ensured that the person is able to communicate with a large group of people and be able to hold their attention as this would be imperative for the position. Liaison Building Capabilities As a trainer one has to be sure that there is developed a relationship channel with all the various employees in the organization. This is of great significance as it is only through the development of an understanding of the needs of the various levels of employees. This is important as when the person is training the employees of a certain level then it has to be ensured that he or she is able to understand and comprehend the needs of the employees and can train them in an effective manner (Nadler L, Nadler Z 1994). Motivation Capabilities It is also important as a trainer to motivate the employees to adopt the new technologies. Therefore it is significant that the person who is employed is one who is able to motivate the people with whom he or she will be working with so one can increase the productivity of the employees so as to ensure a better working environment and increase their efficiency. Technological Knowhow As a trainer it has to be realized that the person who is employed is one who is one who is well knowledgeable of the various techniques that are involved within the functioning of the organization. The person should also be able to adapt to new technologies and be able to grow as his or her knowledge base with time with regards to the changes that are occurring in the market. Interview Preparation The questions A general background has to be established where the personal information about the interviewee can be developed.  The questionnaire is another important part of the interview. It is the basis of the entire interview, where there are direct questions asked to the interviewee and a large amount of information can be extracted through the questionnaire. The questionnaire can be added as to the process of interview to ensure that during the interview precise questions can be asked. Yet if there is observed that the response of the interviewee is one which is highly technical, the responses can be simplified instead of reproducing the response as it is in the paper. This is a more comprehensive manner of writing down the questionnaire (Ragusa G 2010). The questions that are asked have to look into the personal information as well as the behavior of the person while at the same time ensure that he or she is qualified enough to hold the position responsibly. It has to be ensured that the person is able to cope with different problems that may come up and case scenarios can be given to the person to gauze the though process that is followed by an individual. Usually the interview should be conducted by two of three people panel who are experts on the subject so that a holistic interview is conducted. Location Another area that has to be focused upon when conducting the interview is the location where the interview is to be held. It has to be ensured that the interview is held in a formal surrounding where there is a semblance of order (Griffin R W 2006). There has to be ensured that water is available to each candidate and that there is maintenance of the logistics such as electricity, light and temperature during the interview. Usually these are held in board rooms. Advising Candidate Before the interview is conducted it has to be ensured that the candidates for the interview are informed about the venue of the interview and the time that is to be allocated to each candidate has to be decided and communicated. It is also significant that the candidate is made aware of the various documents that the candidate is required to carry along to the interview (Tapia A, Online). This helps ensure that the entire process is managed in an effective and efficient manner. Interview Introduction Scholars who have written about interview development have emphasized upon the fact that the role of the introduction during the interview is highly significant. Thus there has to be ensured that an informative introduction to the interview is developed. I would like to thank you for coming in today for the interview for the position of training coordinator with our organization. The panel which will be conducting the interview consists of Mr. A Border who is the head of the HR department in our organization and has been an invaluable part of the team of the company for 23 years. He will be accompanied by the regional manager Mrs. F Smiths and I will also be part of the panel. I am the regional head of the company in the Melbourne. The entire process will require about an hour to complete, and the questionnaire has been prepared for you. We will be observing you and taking down notes. Please feel free to avail of tea if you so require. Interview conclusion It has to be ensured that at the end of the interview process, once all the required processes has been completed the candidates are given a closing statement which gives them an opportunity to ask any questions that may need answering to and clarify any doubts that they may have with regards to the position that is being offered (Lipow Anne Grodzins2003). I would like to thank you on behalf of this panel for taking you valuable time out and for coming to meet us for this process. The process has now been completed, and you will be contacted by the personnel of the company within the next two weeks about the results of the interview. If you have any questions with regards to the office for which you have applied or with regards to the organization and its functioning then you can now address them to the panel. I trust that you will have a pleasant day, thank you. The interview Guide Candidates Name: Panel Members Name: Relevant experience Introduce the candidate and confirm selection/interview process Welcome candidate Introduce panel members Advise role of a scribe if being used for this process Reaffirm the position and requirements of the successful candidate Advise the candidate of the interview and selection process that will be employed for this process and include any reference to referee checks Ask candidate if they have any questions prior to commencing interview Behavioural Questions 1. Can you describe for the panel a HR or Training initiative that you developed and the level of success it had for the organisation? 2. Can you discuss how you encourage and motivate others to meet your deadlines so you can achieve organisational timeframes for project work requiring consultation? 3. Do you have a particular project or initiative that you are particularly proud of? Why were you proud of this? 4. Describe for the panel your process for setting work priorities and what you would do if it was clear you could not meet an organisations timeframes? 5. Can you discuss with the panel your verbal communication strengths and provide an example of how this will value add to this position? 6. When people communicate there are verbal and non verbal cues, why is knowing this important for trainers and presenters and what are some negative non-verbal communication cues? 7. Can you describe a consultative process that you have been responsible for and how did your interpersonal skills contribute or inhibit the outcome of the process? Reference Griffin R W 2006, The Environmental concept of HRM, Chpt. 14, Management, pp 373- 378. Lipow Anne Grodzins2003, The Virtual Reference Librarian’s Handbook (Berkeley, CA: Library Solutions Press; New York: Neal-Schuman Publishers, Inc., pp 65  Kolpas N 2008, How to interview: Tips for writers, accessed on January 3, 2011 at http://www.suite101.com/content/how-to-interview-a51199 Nadler L, Nadler Z 1994, Designing Training Programs, the critical events model, pp 156-170 Ragusa G 2010, How to write an interview essay, May 11, 2010, accessed on January 3, 2011 at http://www.ehow.com/how_5121152_write-interview-essay.html   Tapia A, How to write a profile or interview based article, accessed on January 3, 2011 at http://freelancewrite.about.com/od/mechanicsofwriting/ht/WriteInterview.htm Read More