Central Michigan University: personnel information - Case Study Example

McGuirk Arena Introduction Central Michigan is a public study which was established in 1892. It is also known as the third leading university in Michigan. The University provides around 200 educational programs to the students that comprise doctoral level programs and master level programs along with other professional courses of journalism, psychology, music and entrepreneurship among others (CMICH EDU, 2015). This paper intends to explain about Central Michigan University emphasizing its operational, financial along with staff and personnel related information. This paper also deals with the facility operation of the organization including the programs or activities offered by the organization, along with the policies followed by it. This paper also explains analysis of risk management related procedures, risk identification and risk assessment of the organization apart from emphasizing the implementation of the control program along with the recommendations made for reducing the risks for future improvement of the organization. Description of the Organization Central Michigan University is an educational organization, which offers various programs to the students as a part of their higher studies. This University is administered by a Board of Trustee, as similar to the governance system of any other non-profit seeking organization. The eight members of the university have been selected by the Michigan Government. Currently, more than 20,000 students are studying in this university and around 7000 students have enrolled online from more than 60 different regions around the world. Besides, around 400 employees are engaged to provide requisite maintenance services to the large pool of students in the industry. The campus of the University is spread over 30 million square feet comprising hospital and healthcare centers. The mission of the university is thereby concentrated to provide a safe, healthy and comfortable environment to the faculty, staff, students and guests. It is noteworthy in this context that Michigan University pays due significance to provide equal opportunities to all the staff members and its faculties along with students, having strict anti-discrimination policies into effect (CMICH EDU, 2015). The staff members also have the good faith on Michigan University, which is one of the benefits of the organization to achieve its determined goal. With all these strategic virtues, the financial position of Central Michigan University has been stronger than 2012 in 2013 and ever since. In 2012, the assets and liabilities of the organization were accounted at respectively $15.7 billion and $4.9 billon. Subsequently, the assets of the organization have been increased in 2013 from $15.7 billion to $16.4 billion, which indicates a positive impact on the financial conditions of the university (CMICH EDU, 2013). Facility Operations Central Michigan University provides several facilities to the faculties, staff members and the students. The organization mainly focuses on the providing a healthy and safety working environment to the staff members and its faculties that further enriches the educational quality in the campus incorporating both traditional and contemporary systems of andragogy. It is in this context that the organization also focuses on providing good and comfortable study environment to the students. The organization also provides emergency services as a crucial facet to its facility operations. The organization provides a wide-range of programs to the students along with training facilities to its staff members. Notably, by providing training program, the organization intends to deliver information related to the job roles, policies and the services available in the university. These programs also include music, psychology and audiology among others. The university also provides residential facilities and the restaurant facilities for the students and staff members. The organization also follows certain policies with the aim of maintaining a healthy working environment within its campus. One of the major policies adapted by the organization mandates the ‘employment eligibility form’ as per the federal law. The organization also provides the opportunities to the students to select their location from where they wish to continue their studies with flexible timing and online study facilities. In terms of Employment Assessment Program (EAP) the organization also provides various opportunities to the employees and the staff members so that they can perform their work effectively in order to achieve the set organizational goals (CMICH EDU, 2015). Risk Identification The organization faces several risks for maintaining its wide departmental divisions. The several risks faced by the organization can be: Risks related to operations management: Operational management risks refer to those risk factors associated with operational activities such as processing and inspection in organization Risks related with Human Resource (HR) department: HR related risk can be defined as the risk of recruitment and selection program in organization and transparency to its treatment of staff members Risks associated with facility operation: Facility operation risks indicate hindrences in providing proper and adequate facilities to the staff members and students Risks related to financial position: Financial risk can also be defined as risks associated with maintaining budget and lack of competencies to ensure financial flexibility of the organization Risks related to maintenance department: Maintenance department risk indicates those problems related to the department of electronic and technical facilities Risks associated with the training process: This risk factor refers to time duration risk in training process and the risk in acquiring or retaining skilled trainees for providing the adequate information Risks related to the academic programs: The risk can be unable to provide relevant programs to the students based on their knowledge Risks associated with the education program: This risk can be witnessed if the faculties are unable to provide sufficient information to the students or maintain transparency throughout the education program Risks in the communication process: Due to communication problem, transparency risks can be identified in the facility operations of the organization Risks in the maintaining the collaboration with the employees: Due to communication problem, faculties and employees shall be unable to maintain collaboration among them Risks related to the technical program: This risk refers to the limitations in technical parts, which are used in providing the academic information Risk related to the meeting program conducted by the organization: The Board of Trustees may face the problem to find out solutions during the time of meeting, which can also be identified as a risk to taking productive strategic decisions Risks in lack of consistency in work: There are few numbers of staff members who lack in adequate consistency to work that might create productivity related problems to the organization Risks in information system: Due to problems in the information system, the identifiable risks can be witnessed in terms of sharing the relevant information about the academic paper Risks in employment assessment program: The organization is unable to provide adequate facilities to the employees based on their needs Risks in maintaining the financial report or data: Errors in assessing the profit and loss of the organization for every year along with ensuring transparency therewith is a major issue Risk in keeping the details of employees along with students: Maintaining privacy in securing the details of employees and students can also present an ethical risk for the company Risks in technology used in the organization: Problems in technology, which are used in the class room may raise such risks Risks related to the student service: If the management is unable to provide the best student service based on their needs, it might lead to dissatisfaction amid the students and hinder a healthy environment in the organization Risks associated with managing the employees and also team members: This risk might crop if the managers are unable to manage the team members to achieve the organizational goals Risks in campus environment: Risks will be faced in case the university is unable to manage cultural diversity among students, leading to unrest within the campus Risks in project co-ordination: The risks involved in project co-ordination can be related with lack of co-ordination amid the faculties Risks related to the energy management: The risks involved in energy management can be lack of ability and lack of reliability in work Risks in administrative department: This risk shall arise if the employees lack competencies to maintain administrative tasks properly and are unable to provide administrative information to the people with adequate transparency Risk in work management: Disorganization and lack of coordination can be identified as a major risk factor for the university Risks Nature Rationale Hidden hazard Operational risk Primary risk It can directly affect the performance of the organization No Inefficiency in human resource department Secondary risk It can affect the attrition rate of the university No Lacunas in facility operation Secondary risk It can affect transparency in organizational operations, causing dissatisfaction amid the employees No Financial Risk Primary risk It can directly affect the economic growth of the organization No Maintenance department Secondary risk It can affect the effective functioning of the organization No Hindrances in training process Secondary risk It can affect providing the essential information to the staff members No Inefficacy in academic programs Primary Risk It can directly affect the performance of the organization No Communication risks Secondary risk It can affect the degree of transparency in the organizational process No Lack of collaboration with the employees Primary risk It can directly affect the performance of the organization No Technical program Primary risk It can directly affect the technical process of the organization hindering communication No Inefficiency in meetings to be conducted Secondary risk It can affect effective strategic decision making No Lack of consistency in work Primary risk It can directly affect the workflow process of the organization No Information system Primary risk It can directly affect sharing of the information No Employment assessment program Secondary risk It can affect employment opportunities and a transparent relationship between the different stakeholders of the university No Financial report or data presentation Primary risk It can directly affect the financial performance of the organization and hinder stakeholders’ confidence No Details of employees Secondary risk It can affect the privacy rights of the university Yes Technology hindrances Primary risk It can directly affect in providing academic information to the students No Student services Secondary risk It can directly affect the performance of the students and their loyalty to the university No Managing the employees Primary risk It can directly affect the work performance of the organization No Campus environment Secondary risk It can affect the career of students and the environment overall within campus, causing unrest No Project co-ordination Secondary risk It can affect the performance of the organization indirectly Yes Energy management Secondary risk It can affect the efficiency of the entire work process within the organization Yes Administrative departmental inefficiencies Primary risk It can directly affect the performance of the organization and its sustainability on being ineffective No Work management Primary risk It can directly affect the work performance of the organization Yes (Source: CMICH EDU, 2015) Risk Assessment The 15 risks, which have been selected for this section, are: Risks related to operation management: This type of risk can affect the operational work, which can also be a problem for the improvement of the performance of the organization Risks related with human resource department: Due to this type of risk, management shall have to witness increasing attrition rate and hence, face lack of employees’ and stakeholders’ loyalty Risks associated with facility operation: This risk will certainly affect the sustainability of the organization wherein its facilities shall be insufficient to meet the needs of its stakeholders, comprising employees and students Risks related to financial position: Due to this risk, the organization shall fail to maintain a balance and flexibility in its financial health Risks related to maintenance department: Lack of maintenance is likely to affect the long-term efficiency of the organization and hence, reduce its competitive advantages largely Risks associated with the training process: The risks associated with the training program can be lack of technology and time causing unnecessary burden of costs Risks in the communication process: This risk might augment chances of transparency issues and hence, obstruct future improvement of the organization Risks associated with the education program: Inadequacy in the information provided to the students may increase their confusions and trigger higher dropout rates Risks in information system: Due to this risk the management is unable to share the required information for the improvement of the academic program in the university and hence, it might obstruct its future progress Risks in employment assessment program: This Employee loyalty towards the organization and hamper its long-term goals Risks in technology: Due to technological risks the management shall face problems related to providing adequate technological information to the students Risks in project co-ordination: This type of risk is one of the prime concerns, which can affect the project flow due to lack of co-ordination among the faculties and students Risk related to the meeting program: The risk in meeting program signifies lack of coordination among the organizational leaders that might raise concerns over its efficiency in strategic decision making Risks related to the technical program: Due to technical problems, students shall face scarcity in availing requisite information related to their academic program leading to lowering student turnover rates Risks in student service: This particular limitation shall lower the number of enrollments by students related to academic programs and technological programs. Risks Risk Profile Rationale Strategy Operational risk Low Severity/High Frequency It can be recognized Reduce the risk HR risk Low Severity/High Frequency It can be recognized Reduce the risk Facility operation risk Low Severity/High Frequency It can be recognized Reduce the risk Financial position risk Low Severity/High Frequency It can be recognized Reduce the risk Maintenance risk High-Severity/Low Frequency It can be measured Avoid the risk Training risk Low Severity/High Frequency It can be recognized Reduce the risk Communication risk Low Severity/High Frequency It can be recognized Reduce the risk Educational risk Low Severity/High Frequency It can be recognized Reduce the risk Information system risk Low Severity/High Frequency It can be recognized Reduce the risk Risk in Employment assessment program Low Severity/High Frequency It can be recognized Reduce the risk Risk in technology Low Severity/High Frequency It can be recognized Reduce the risk Risk in project co-ordination High-Severity/Low Frequency It can be measured Avoid the risk Risk in meeting program High-Severity/Low Frequency It can be measured Avoid the risk Technical risk High-Severity/Low Frequency It can be measured Avoid the risk Student service risk High-Severity/Low Frequency It can be measured Avoid the risk (Source: OSBIE, 2015) SEVERITY FREQUENCY Catastrophic Critical Moderate Low A High risk w/ severe injury = eliminate Maintenance risk Risk in project co-ordination Risk in meeting program Technical risk Student service risk Operational risk HR risk Facility operation risk Financial position risk Training risk Communication risk Educational risk Information system risk Risk in Employment assessment program Risk in technology B Catastrophic injury (broken neck) C Retain, no insurance (SSource: (OSBIE, 2015) Implementation of Control Gantt chart Risk Ranking and Rationale Recommendations Recommendation 1: The organization should focus on the training program so that the risks can be identified with better efficiency. By identifying the risk in training program, the organization can reduce the risks and improve the training program subsequently. The organization also should provide better infrastructure to provide with adequate information and make the training program effective (CMICH EDU, 2015). Recommendation 2: The organization should implement innovative strategies to enhance facility operations and to improve the entire business process accordingly. By improving the entire business process, the organization can provide equal opportunities to the employees and meet their needs. By satisfying the demands of employees and students, the organization can also increase the economic growth of its business (CMICH EDU, 2015). Recommendation 3: The organization also should focus on the HR department and implement innovative strategies to select skilled and experienced candidates for the organization. By hiring skilled and experienced candidates, the organization can improve its work performance and better its business growth opportunities (CMICH EDU, 2015). Summary and Conclusion From the above discussion it can be summarized that Central Michigan University is one of the leading educational institutes of the United States, which aims at providing various educational programs to worldwide students. It is noteworthy in this context that there is a high scope for the students to develop their career by enrolling themselves in this university, which is indicated through the wide scope for future development of the institute. From the above discussion it can also be observed that there can be greater risks in an organization. In this organization, the major identified risks were related to the limited efficiency observed in the functioning of its operational department, risks in its finance department, its HR department and educational program among others. To mitigate these risks, the organization needs to identify its limitations followed by effective strategies as recommended in the above section. References CMICH EDU. (2015). Central Michigan University. Retrieved from https://www.cmich.edu/colleges/cgs/GSGraduatePrograms/GSCollegeofGraduateStudies/Documents/International%20Student%20View%20Book.pdf OSBIE. (2015). Risk Priority and Profile Charts. Retrieved from http://osbie.on.ca/risk-management/risk-assessment-toolkit/priority-chart.aspx CMICH EDU. (2013). The University of Michigan. Retrieved from http://www.finance.umich.edu/system/files/A133_FY13_FINAL.pdf Appendix (Source: OSBIE, 2015) Read More