Managing Organization - Book Report/Review Example

Managing Organization In the contemporary business environment, organizational management has become a critical part of organizational performance as it deals with the formation of a strong culture that deliver the organizations objectives and goals. North Shore-LIJ health system is a health care system with its headquarters in Great Neck, New York. It is one of the most popular not-for-profit secular health care system that offer a wide range of out-patient services to over 7 million residents in the United States. The human resource managers in this health system work with a team of over 46 thousand employees, making it a big challenge to streamline all the employee operations. In fact, it is the third largest private employer in the United States. Although the hospital has shown a great commitment to engage in effective human resource management activities, it is still a great challenge to ensure that there is optimal team performance. The essay is an assessment of the efficiency of organizational management in North Shore-LIJ, and it aims at detecting any flaws and providing new strategies towards efficient business operation. The ability of the organization to manage a large number of employees is a result of an efficient organizational structure. When there is a large work force, an organization is bound to have a wide range of challenges due to the diversity of the employee needs. The organizational structure refers to the hierarchy and power distribution in the organization. For North Shore-LIJ, the organizational structure formation is the key feature of leadership transformation. While there is the overall human resource officer in the headquarters as the central administration, there are single clinical leaders across all parts of the organization. Each leader is responsible of the work force in the entire hospital and answers to the central human resource manager. In addition, there are head of each health entity to ensure specialization of the work force. For instance, the head of the pediatrics oversees these services in all the branches while the leader of medicine oversees all activities in medicine irrespective of the branch. This kind of formation is a strategy to divide the work and form small efficient systems. While Bowling understands that this formation is not very efficient, he finds it the best approach to handle such a large work force. The formation of the organizational structure allows effective team formation in the organization. Organizational management seeks to create a competitive advantage within the business environment to ensure that an organization can survive during intensive competition. In North Shore, the design of quality services has become a competitive strategy for the organization. The company has focused on ensuring the highest level of hygiene, care, and treatment within the organization. To create awareness in the field, the company has focused on media advertisement to let the public understand the value of the organization. As learnt, marketing helps to attract customers to the organization to create demand for their services. Next, the company has used cost strategies to attract customers within the hospital to guarantee their survival in the US competitive health care system. Since the price of services is important, the company has reduced its service prices to ensure that customers can afford to visit the institution. The pricing model is important for the organization and has benefited them by assuring them of high customer flow throughout the year. From this perspective, the ability of the company to create value within the organization has contributed to its success in the heath sector. The organization selection and recruitment process is an activity that the human resource managers take seriously to obtain the best work force within the institution. The selection process is an activity that involves selection of only qualified employees who suit the minimum requirements of the position and fill the existing employee gaps effectively. For an organization to achieve its goals, it requires skilled personnel with adequate skills and experiences to handle the needs of the organization. In North Shore-LIJ, the selection process takes at different stages. The applicants undergo scrutiny for academic qualifications, skills, experiences, and leadership qualities. The human resource managers set clear the qualifications of the position in their advertisement to ensure that only the qualified candidates apply. Those with less than minimum requirements are dismissed at the preliminary stage even before the first interviews. This saves on time and cost that is used for hosting the interviews, regarding the high number of applicants who turn up to their advertisements. In the oral interviews stage, the human resource officers scrutinize for personal qualities and leadership skills. The human resource managers provide a formal orientation to the successful candidates. According to organization management theory, the orientation process is a good way to facilitate employees work behavior and this helps them to adapt more quickly and to work become part of the work team more quickly. From this point of view, the health service provider provides an efficient recruitment system, which links to the ability of the organization to have a competent work force. Diversity management is one of the global strategies that organization uses to address cultural difference within the organization. The different cultural attitudes within a society influences the way employees form teams within a business entity. Thus, the human resource managers have the mandate to identify the various cultural differences that influence the way employees relate during their daily duties. In an interview with Bowling, he identified the various strategies that the organizations use to maintain cohesive teamwork within a diverse work force. First, the managers pay particular attention to understanding their work force. Since the time of recruitment, the human resource managers select employees who have a diversity experience to ensure that they are able to cope with the new environment easily. Secondly, the organization provides employees with an orientation to ensure that they understand the new work environment easily and that they are able to familiarize with the working teams. In addition, the organization provides social function in which all the employees meet and interact fostering the chances of them meeting new friends and understanding and appreciating different cultures. These strategies have worked well in ensuring that the diverse work force remains cohesive works towards common goals derived by the organizational management. In conclusion, the North Shore-LIJ health services provider is one of the most efficient health organizations in the United States. Despite the fact that the organization has a large number of employees, the human resource managers pay keen attention to teamwork development. Their talent development plan starts right from the time of recruitment as they focus on selecting only those candidates who fit in the specific positions. The organization pays attention to employee training and promotion to foster employee loyalty and to ensure that the employee have the right skills to handle different customer problems. The efficiency of the organization is depicted in the way that the employees have shown high satisfaction. An efficient organizational structure and ability to create value within the organization has contributed to great performance. Read More