Impact of TQM on Performance - Research Paper Example

The paper "Impact of TQM on Performance" is a perfect example of a management research paper. The main focus of this research paper is to prove the effect produced by Total Quality Management (TQM) on organisational performance. The two entities are inextricably linked to one another which will be proved in this report. Research has been done by taking a public university in Saudi Arabia as the case study and its faculty members are made participants in this study. Data has been collected from them by way of research surveys and questionnaires.

This data has been analysed in order to assess the extent to which TQM could be considered responsible for enhancing organizational performance. Discussion of results proves that there exists a direct relationship between TQM and business performance. The more investments are made in TQM and the more heavily it is applied in different areas, the more improved business performance becomes. The overall productivity of any organization depends on properly running management and TQM is all about improving the quality of management to the point where customer satisfaction is ensured.

TQM is the name of a planned approach that is intended to implant the necessity of quality in all organizational processes. The bedrock of TQM is based on reducing different errors happening during the production process that is capable of tarnishing consumer’s satisfaction. Basically, it constructs the way to make the idea of customer-defined quality possible, so that the other competitors in the market cannot take advantage of the poor quality. Introducing the concept of TQM is not the effort of just one person.

Rather, it began to emerge when the competition in the business world became quite fierce and each organization made quality its top priority. This attitude also gave quality a strategic meaning with the result that presently TQM is the concept that is broadly used to define quality and is used in different areas. This research report shows how TQM can be used in public universities by faculty members to improve the education process.Chapter 1: IntroductionBackground of the Study:TQM can be used to accomplish academic program effectiveness according to research (Oakland & Morris, 2013, p. 144).