Is Total Quality Management Enough For Competitive Advantage - Research Paper Example

And TQM is one of the responses developed. However, currently, there are some concerns regarding its viability. As such, this paper intends to address the question Is Total Quality Management enough for competitive advantage? In lieu of this, the aims of this paper are to provide ample literature that will reinforce and attest to the positive aspects of TQM and at the same time explain its ramifications in the business context. And more importantly, to gain insight regarding TQM and competitive advantage.

In order to achieve these aims, in this research, historical or library research has been undertaken together with a qualitative interview of actual practitioners of TQM. In the library research undertaken, numerous secondary data that are made available and are deemed significant in attaining a clearer and better understanding of TQM and its positive aspects are utilised for the literature review. Together with the literature review, primary research has also been undertaken to get first-hand information regarding TQM from the scholars and actual practitioners of the field.

The collection of primary data is significant as it pertains to the actual experience of people who are actually adapting and using TQM in their respective companies. Through the research study, it has been found out that TQM is undeniably advantageous to corporations or organisations that employ it. Several advantages have been found out in the course of the research. A significant finding is a hesitance among the interviewed practitioners of TQM when asked whether TQM is enough to attain competitive advantage.

It can be claimed that the aims of this paper have been achieved and that the limitations posed by this paper open new avenues for further research. Globalisation is a contemporary phenomenon known only within the last fifty years (Soros, 2002).