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Training the new IT staff - Assignment Example

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Summary
To provide technical support to Acme Corporation so that it could enhance its customer service that would make the company competitive…
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Extract of sample "Training the new IT staff"

Project Charter: Training the new IT staff Part I: Project Overview This project involves training the new hires in the new department (IT Department) created by the company. The training will be created from scratch. Meaning, there is no existing module that will be used for the training. The project is done to equip the new department and its new staff the necessary skills and knowledge that will provide technical support for the organization.
Part II: Project Details
Project Description
Creation of IT Department and staffing the department
Project Purpose
To provide technical support to Acme Corporation so that it could enhance its customer service that would make the company competitive.
Project Goals and Outcomes
IT Department with its competent IT staff that will competently provide the technological capability to its internal customers and better enable the company to serve its customers
Project Scope
The scope of the project will be limited on the creation of the IT Department and staffing until the integration of the department into the operations of the company.
Project Deliverables
Hiring or transfer of trainors, completion of Training Needs Analysis, completion of course syllabus, confirmation of the attendance of the staff, making the department operational, integration the department into company operations as its IT support.
Stakeholders
Pioneers of the business, investor of the company, HR Manager, New trainors, Trainees, employees of the company, government regulators and general public.
Risks
Cost in creating the department, purchase of additional machines and training expense may not be justified by the actual benefit. Read More
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