Jefferson_County_Case_Study - Essay Example

The two teams appointed the suitable units for various hardware and software components of the system. Along with this, they undertook the necessary measures such as establishing databases, RFP, appointing the project team along with other essentials. All that yet, the customers’ needs and expectations were given little attention in the overall work process. The databases formulated were void on the requirements against the detailed description that was sought originally.This particular aspect led to the failure of the JCSS and its subsequent failure.

The software system so used was not updated as per the needs of the modern day. Carol Andrews the person in authority was blamed for having ignored and overlooked upon such important aspects making the system relatively dysfunctional.The JCSS team paid extra attention to the vendor relationship, yet the main aspect of the end users and customers consideration was overlooked which resulted in the major drawback in this regard. The costs calculation was another failure owing to the poor calculations.

Finally, the system development Life Cycle that is in place is partially efficient enough to make up for the needs that are at hand with regard to the overall scenario. The overall crux is:The pilot test should be undertaken with regard to all basic considerations and requirements.Providing the workers with training and guidelines with regard to the Hybrid system operation.Clearly identify and mark out the customers’ needs Incorporate adaptability such as Lewin/ Scehin Change model.Create alternativesIncorporate good communication channel concepts.

Diverse teams formation.