Observations at Applebee - Essay Example

Meals are served in a high-quality presentation that adds to the savory appeal. Concurrently, the staffs are very courteous, as they all serve customers with a sunny disposition. With a friendly smile, this personnel is noticed to be effectively trained in customer service, as well as in ensuring that the client’s diverse needs are addressed. In addition, the restaurant’s environment is just remarkable. The premises are maintained in pristine condition with cleanliness adhered to the highest levels. Also, management ensured that there are services that could be availed by other loyal clients who would like food to be pre-ordered and taken out. I observed that they have the Carside to Go service which enables customers to order online and drive to the nearest Applebee store to pick up the food immediately. Overall, dining at Applebee’s is indeed a memorable and happy experience where customers would look forward to the next visit.