quora
Nobody downloaded yet

Patient Satisfaction and Retention Strategies in Hospitals - Thesis Example

Comments (0) Cite this document
Summary
This essay explores the patient satisfaction and retention strategies in hospitals, particularly at the Sheikh Khalifa Medical City in UAE. The study outlines the contributions in the theoretical and empirical reviews detailing the relationship of variables used in this topic of research…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.8% of users find it useful
Patient Satisfaction and Retention Strategies in Hospitals
Read TextPreview

Extract of sample
"Patient Satisfaction and Retention Strategies in Hospitals"

Download file to see previous pages This paper illustrates that the performance of any hospital is dependent on the patient satisfaction and retention strategies for hospitals. Studies have been conducted on how hospitals can improve their patient satisfaction and retention strategies, as well as, how hospitals can attract patients. However, the studies did not explain explicitly the tactics that can be implemented to help attract patients and retain them at the same time. Therefore, the need to understand and analyze various factors that can help in improving patient satisfaction and retention in hospital settings. Although studies have been conducted to establish why different hospitals perform better than others, employee satisfaction has always satisfaction has always been a very important tool for medical staff. Staffs who are content will be more productive than discontented staff and will also have the low turnover of staff. The question of why some hospitals perform better than others is asked by many and by conducting a research on the patient satisfaction and retention strategies on Sheikh Khalifa some of the questions will be answered. Though sickness is not something that can be wished for it is foolish or naïve to ignore the fact that people fall ill. It is in this context that SKMC tries to understand that treating a patient does not necessarily mean he or she is satisfied with the services offered. SKMC was built in 2005 due to the merger of publicly managed health care providers in Abu Dhabi. It encompasses several ‘Centers of Excellence’ and it is run by the Cleveland Clinic. It functions as the leading institution in SEHAs system. It is overseen by its obligation to practice modern health care services to high standards as high as the world’s best medical facilities. SKMC’s broad healthcare services provide for the priorities of the people of Abu Dhabi. It ensures both the finest levels of patient satisfaction and care and promotes overall health through awareness and education. SEHA is standing for Abu Dhabi Health Services and Company. SEHA is the Arabic word for health. It was launched in December 2007 and it is owned and run by the Abu Dhabi government. SEHA was launched by the government has plans to reform the healthcare sector in Abu Dhabi and represent a positive milestone in the provision of the best healthcare services in the world by His Highness Sheikh Khalifa. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Patient Satisfaction and Retention Strategies in Hospitals Thesis”, n.d.)
Patient Satisfaction and Retention Strategies in Hospitals Thesis. Retrieved from https://studentshare.org/management/1659191-patient-satisfaction-and-retention-strategies-in-hospitals-a-case-study-of-sheikh-khalifa-medical-city-uae
(Patient Satisfaction and Retention Strategies in Hospitals Thesis)
Patient Satisfaction and Retention Strategies in Hospitals Thesis. https://studentshare.org/management/1659191-patient-satisfaction-and-retention-strategies-in-hospitals-a-case-study-of-sheikh-khalifa-medical-city-uae.
“Patient Satisfaction and Retention Strategies in Hospitals Thesis”, n.d. https://studentshare.org/management/1659191-patient-satisfaction-and-retention-strategies-in-hospitals-a-case-study-of-sheikh-khalifa-medical-city-uae.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Patient Satisfaction Compared in 5 Rural and 5 Urban Hospitals in Illinois
Rural hospitals provide basic medical care to people in rural areas. These hospitals are usually smaller compared to their counterparts in urban areas. Basically, rural hospitals are predominantly owned by the local authorities, non-governmental organizations or private practitioners (Amyx, Mowen & Hamm, 2000).
5 Pages(1250 words)Research Paper
Employee Turnover and Retention Strategies
People constitute the most valuable resource for any organisation that intends to emerge as a winner in the highly competitive marketplace. Any extent of material resources or the best of equipment available in the market can be of little use to an organisation unless it is productively employed by a team of competent and committed personnel.
4 Pages(1000 words)Essay
Patient safety in hospitals
Perception of Front-line Healthcare Providers Toward Patient Safety: A Preliminary Study in the University of Egypt. Topics in Advanced Practice Nursing, 8(2). Retrieved October 19, 2011, from Web Site: http://www.medscape.com/viewarticle/570921_2 is the article taken up
2 Pages(500 words)Research Paper
Patient satisfaction survey
Patients suffering from ESRD are increasing year after year. For example: In UK, more than 3 million individuals are diagnosed with renal failure (Organ Donor Campaign, 2009). Because of the limited available kidney transplant, 20,000
8 Pages(2000 words)Essay
Patient Satisfaction
Therefore, there is a perceived need to measure quality of care. There is general consensus as to the assessment of quality of healthcare based on three criteria. These are structure indicating the characteristics of the provider, process indicating various parameters of care encounters between the provider and the patient, and outcomes of care.
11 Pages(2750 words)Essay
Patient satisfaction
vels of the patient such as use of questionnaire, surveys, direct interviews with patients and holding of forums and seminars with the patients so as to discuss general issues affecting them thus establishing how they are satisfied by the services. Patient satisfaction
1 Pages(250 words)Essay
PATIENT TO NURSE RATIO IN HOSPITALS
(2011). The primary objective of the article is to establish how the ratio of patients to nurses (PNR) affects patients’ risk of getting ventilator-linked pneumonia. The study utilizes data from a previous study, which took place in 27 intensive care
4 Pages(1000 words)Research Paper
Patient satisfaction from physicians' communication

According to the essay, the institute of medicine discovered that many of the employees in the health care sector lack sufficient training in communication. They underscored the importance of patient centred care which can only be achieved if there is adequate flow of information between the practitioners and patients.

9 Pages(2250 words)Essay
Why Hospitals should hire Patient Navigator
The challenges of evaluating cost-effective navigation program include a distant relation between navigation programs and outcome of interest. Evaluating the cost and impact of navigation requires the use of a novel method that is critical in
4 Pages(1000 words)Research Paper
Retention and Satisfaction
This is because these studies ensure that not only are results developed but also that recommendations can be made concerning the best ways to ensure that there are higher first year satisfaction and retention rates in institutions of higher education.
5 Pages(1250 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Thesis on topic Patient Satisfaction and Retention Strategies in Hospitals for FREE!
logo footer
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • StudentShare App Store
  • StudentShare Google play
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us