Operation management - Essay Example

The operations of an organization should be well structured as it would benefit both the organization as well as the customers. It is an important area in management that is related to the designing and controlling of the production system. The major responsibility of operations management is to ensure that the efficiency level of the business operations is high in terms of optimum utilization of resources and meeting the needs of the customers. It involves the management of the entire process of supply chain from procurement of raw materials to the delivery of the finished products.

It is related to the conversion of inputs that are raw materials, energy and labor into outputs in the form of products or services. The success of incorporation of operations management in the system requires certain aspects for its success such as creativity, technical knowledge, people skills, and rational analysis. The operations strategy involves plans regarding the use of resources of the firm in an efficient manner so as to obtain competitive advantage for long run. The concept of operations management is effective handling of the metrics which comprise of quality, stock availability, quality, flexibility and time.

The main aim of the teams of operations management is to strike balance between cost and revenue so as to achieve higher net profit margins. Nando’s originating from Portuguese community is a South African restaurant for casual dining. The theme of the restaurant is more of a Portuguese or Mozambique style. The restaurant was founded in the year 1987 and has now expanded its business to twenty four countries and operating through 1000 outlets. The restaurant chain’s total revenue in the past year was about $650 million.

The specialty of Nando’s fast food outlets is in chicken dishes either herb and lemon, lime or mango, different levels of spicy meals of Peri-Peri marinades. In some other countries according