Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Managing Change: Royal Mail Service - Case Study Example

Comments (0) Cite this document
This study "Managing Change: Royal Mail Service" is aimed at examining and evaluating the modernization and the transformation process of Royal Mail Group. The study focuses on an identification of the reason for the privatization of Royal Mail and an evaluation of the desired change in the system…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.1% of users find it useful
Managing Change: Royal Mail Service
Read TextPreview

Extract of sample "Managing Change: Royal Mail Service"

Download file to see previous pages According to Hooper, Hutton and Smith, 2008, it was found out that the Royal Mail Universal postal system in the UK was finding it extremely difficult to keep up with the present and growing problems of pension deficit, tough union and royal mail relations and financial performance. The only options Royal Mail had stated that the company could either modernize or decline. Such modernization was required in 3 major fields as compiled by Hooper, Hutton and Smith, 2008.
2. Pension: Powers were sought in changing and transferring of schemes and also in the establishment of new government schemes. This required establishment of a new division for the Post Office Limited which was empowered to transfer the assets of the scheme from the government (BBC, 2013).
3. Part Partnership: The UPS provision sector was to remain within the public holding while the private sector was to hold the modernization and legislative wings. As per (Hooper, Hutton and Smith, 2008, privatization was a necessity within the universal mail system to bring in some legality and modernization in the postal system for which the government should sell off a majority stake to the private sector (Prizzia, 2001).
According to Lewin, the three-step model for organizational change requires a movement from the fixed state or unfreezing by the process of moving or advanced shift stage to refreezing or the new fixed state (Levasseur, 2001).
The signing of the National agreement between CWU (Communications Workers Union) and the Royal Mail in 2010 was observed as the unfreezing state which created the perfect situations to facilitate the change process and elimination of resistance. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(Managing Change: Royal Mail Service Case Study Example | Topics and Well Written Essays - 2000 words, n.d.)
Managing Change: Royal Mail Service Case Study Example | Topics and Well Written Essays - 2000 words. Retrieved from
(Managing Change: Royal Mail Service Case Study Example | Topics and Well Written Essays - 2000 Words)
Managing Change: Royal Mail Service Case Study Example | Topics and Well Written Essays - 2000 Words.
“Managing Change: Royal Mail Service Case Study Example | Topics and Well Written Essays - 2000 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Managing Change: Royal Mail Service

Royal Health Centre - Change Management

...are available in the city. The few health care facilities cannot cater for the city population, which stands at over two million and continues to double every decade. Upon completion, Royal health centre will be in the capacity to serve this population. Royal Health Centre’s main goal is to offer affordable medical services to the city dwellers in order to solve the problem of congestion on the available health facilities. The centre will mainly focus on providing quality health care and prescription medication to the middle and low-income residents. Royal health centre will provide both inpatients and outpatient services on a small-scale basis. A...
11 Pages(2750 words)Case Study

Royal Mail Literature Review

...? Royal Mail Literature Review Inserts His/her Inserts Grade Inserts (26, June, Executive Summary Royal Mail is considered as one of the best courier service company not only in United Kingdom but all over the globe. The reason behind this is their effective management which helps them to produce efficient and consistent results. Moreover, the company has also been able to generate huge profits because of its outstanding services and products which are not only fruitful for them but the employees are also motivated which entails employee satisfaction and automatically affects the customer satisfaction (Wit & Meyer, 2005)....
8 Pages(2000 words)Essay

Royal Mail Assignment the formation of state communities in the European countries way back in the fourteenth century. The rapid expansion was started from the seventeenth century onwards. (Adekola & Sergi, 2012, p.1). In this discussion our main focus is on the management strategies taken by the Royal Mail Chief Executive in order to change to outlooks as well as functioning process of the organization when everyone was considering that Royal Mail might not be able to regain its market position. 2. Definition of Leadership Leadership characteristics of Royal Mail Chief Executive: 2.1. Leadership: Definition and...
8 Pages(2000 words)Assignment

Royal mail Privetisation

...ten years), and bureaucratic (17 management levels from CEO down to the postman). It was a classic case of a monopoly company that needed reforms. The UK government’s strategy to achieve this objective was the liberalisation of the postal services market. The restructuring and renewal of the Royal Mail that began in 2002 was designed to prepare it for full European Union (EU) internal market postal services liberalisation, possibly by 1 January 2009 (Europa, 2005). Crozier and his team did so well (Economist, 2005) that the UK government, through the Postal Services Commission or Postcomm, were confident that full liberalisation of...
12 Pages(3000 words)Essay

Hierarchy of Needs and FIT theory

8 Pages(2000 words)Essay

Managing Change

... Library. Retrieved from: on August 20, 2009). 10. Organizational Change Management, 2009. The Revere Group. An NTT DATA Company. Retrieved from: (Accessed on August 20, 2009). 11. Simmerman, S. (2006). Teaching the Caterpillar to fly. Retrieved from: (Accessed on August 20, 2009).... Managing Change The of change management is followed in order to get the current stage modified to form the expected future This change can both be organizational or...
10 Pages(2500 words)Essay

Service change

...Tanika D. Sloan Service Change This is a proposal that addresses the distribution errors associated with medication distribution and conclude with asolution. Currently the responsibility of distributing medications to patients resides with trained medical professionals, which normally have contact with patients during two different phases of health care. The nurse, who is responsible for medication distribution while they are in the hospital has been identified as the source of significant errors when dealing with the responsibility of distributing medication. Nurses play a significant role in the life cycle of a medication. The effectiveness of the medication, the dosage of the medication, and whether...
4 Pages(1000 words)Essay

Global Management - Royal Mail

...include the privatisation of the Britain’s postal service, the Royal Mail. On her appointment to the helm of the company, Donald Brydon, the company’s chairperson said that she brings energy, clearer thinking and a proven leadership record of accomplishment to the Royal Mail. The following assignment looks at the leadership style she brought to the helm of the company with enough evidence and justification to objectively defend the position held. Moya Greene is perhaps something of a revered nature, having managed the Canadian post. She is no stranger to the high power position. Perhaps what may have her played to her advantage is her...
1 Pages(250 words)Essay

Managing Change

...and demand for premium services by clients (GCC 2015 Banking Survey). The international regulatory framework for banking procedures is fast evolving and shrewd in protecting the clientele. The dynamic nature of the framework especially after the economic downfall of 2008-2009, it poses a challenge for banks in the gulf region to adjust. The Saudi Arabian Monetary Authority (SAMA) was instrumental in the protection of the Saudi economy from the turmoil of 2008-2009 and has continued to do so by opening communication channels between banks in the GCC region. Banks are assuming risk management protocols which is a reaction from the Basel Capital Accord stipulations that require banks to instrument...
13 Pages(3250 words)Research Paper

Employee relations(Royal Mail)

...Case study report Contents Introduction 3 Literature review 3 Whether disciplinary action might be taken by the company 5 Whether any grievances might be lodged by employees 6 What should be done in order to protect company’s position 6 Alternative strategies that the company might 7 Conclusion 8 References 9 Introduction During the start of industrial revolutions all that the industrialists focused on was to produce more. The conditions of the workers were getting increasingly neglected. The only focus of the management was to focus on increasing the production of the goods. At that point of time marketing was also not given much importance nor were the image of the company major cause of concern. The lives of the workers... should be...
8 Pages(2000 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Managing Change: Royal Mail Service for FREE!

Contact Us