Operations Management - Essay Example

Operations Management Part A Facility Management is a specific profession that encompasses several disciplines in order to ensure the functionality of the developed environment by integrating place, process, people and technology (Cotts, Roper & Payant, 2010). On the other hand, capacity management is a particular process that used to manage information technology. The primary objective of capacity management is to ensure that the information technology capacity meets the present and future business requirements in an effective cost-effective manner.

The facility managers of McDonalds ensure the functionality of the organizational environment. This effective facility management helps to integrate people, process, place and technology in the business process. The organization tries to avoid possible workplace conflicts through significant facility management process, such as organizational diversity, effective space allocation process in global market and maintaining god health and safety standards. On the other hand, the organization provides products according to the market demand.

They established several innovation centers in order to enhance capacity management process. Effective performance turning and analysis process enhances the capacity management process of McDonalds. The organization implements capacity management process through appropriate resource calculation process based on the specific market demand. McDonalds follows facility layout process. This facility layout process helps the organizations to achieve potential competitive advantages. It is seventh major innovation strategy of McDonalds.

The organization redesigned all the 30,000 outlets around the globe. This strategy helped the organization to reduce the business operation cost. McDonalds is accommodating more customers through this process comparing to past processes. Generally, the organization is providing services to near about 50 million people on daily basis through this process. Part B Based on the review of the recommendation plans of all the group members, it can be stated that, the organization is facing major challenges regarding their operation process.

They had issues like inadequate quality of food that reduced the sales of products. However, the organization overcame the issues through the introduction of several healthy food items. Health and safety issues in workplace, capacity management issues and several facility management issues are affecting the business performance of the organization. The organization needs to maintain health and safety workplace standards in order to ensure the good health of employers. Moreover, the organizations need to employ more number of employees in busy operating areas in order to reduce the waiting time of the customers.

In previous recommendation, it had stated that the organization needs to implement decentralized supply chain process to reduce operation time and cost. However, this needs to be considered by the organization. Moreover, all the recommendations were properly provided in previous study. In terms of change strategy, the organization can pay serious attention to the food inventory system. The organization should focus on alternative menu options. Keeping sufficient stocks in each and every restaurant will help the organization to support their product and service differentiation strategy.

McDonalds needs to be responsive and flexible to all possible changes in supply chain process. Lack of integration strategy can affect the business operation process of the organization. ReferencesCotts, D., Roper, K., & Payant, R. (2010). The Facility Management Handbook. New York: Amacom.