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Leadership and Managment - Assignment Example

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This paper says that effective managers should possess good interpersonal skills since they deal with people on a daily basis. However, research has shown that “a study of top executives at six. …
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Leadership and Managment
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Download file to see previous pages This paper approves that the manager sees the existence of the conflict but deliberately tries to avoid it. The manager tries to ignore the sentiments raised by the team members. In as far as the aspect of accommodating is concerned, it can be seen that the other party tries to appease others through placing their priorities on top of his. The other aspect is related to compromising where each party tries to give up something as a way of resolving the conflict. this stage deals with behaviour where it can be seen that the conflict becomes visible in the organisation. In this case, the behaviour of the team members has negatively changed since there is low morale in the organization after the encounter described above. Communication involves the exchange of information between parties involved in a certain conflict. In order to solve group conflicts, there are certain steps that can be taken by the leaders. There are three ways of solving inter-group conflict namely: peaceful coexistence, compromise and problem solving.
This essay makes a conclusion that in an organisation, it can be noted that conflict is inevitable but it can be solved amicably depending on the leader’s capability and interpersonal skills towards finding ways of resolving conflicts. In the scenario described above, it has been noted that the leader is too authoritarian hence he could not listen to the views of the members of the team. This created the conflict described above. Therefore, it is recommended that the leader should implement the following measures in order to avoid a similar situation in the future. ...Download file to see next pagesRead More
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