StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Quality Management and Quality Improvement - Assignment Example

Comments (0) Cite this document
Summary
From the paper "Quality Management and Quality Improvement " it is clear that when the quality improvement component works smoothly and effectively, quality management also improves and hence the overall performance of the organization really increases…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER94.4% of users find it useful
Quality Management and Quality Improvement
Read Text Preview

Extract of sample "Quality Management and Quality Improvement"

How would you distinguish quality management from QI?
Quality management aims to ensure that the product or service under it is effective and efficient. It does this through the use of four components which are quality control, quality planning, quality improvement and quality assurance. All these components together ensure that they have the means to achieve product or service quality. Quality management can, therefore, be said to a management strategy umbrella with several principles that guide it to ensure good performance (Hoyle, 67).
Quality improvement (QI) on the other hand is one component of quality management that aims to make better the product or service under quality management. QI employs the use of many methods in order to ensure that the services being provided to the customers are improved to the customer’s satisfaction. It also ensures that the products being offered and the whole process improves and becomes of such high standards of quality (Hoyle, 126).
The guidelines include following the zero-defect program and ISO certification guidelines among other guidelines. The principles used in quality management include focusing on the customer, involving the stakeholders and better leadership among others.  Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(Quality Management and Quality Improvement Assignment, n.d.)
Quality Management and Quality Improvement Assignment. Retrieved from https://studentshare.org/management/1599367-health-administration
(Quality Management and Quality Improvement Assignment)
Quality Management and Quality Improvement Assignment. https://studentshare.org/management/1599367-health-administration.
“Quality Management and Quality Improvement Assignment”, n.d. https://studentshare.org/management/1599367-health-administration.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Quality Management and Quality Improvement

Total Quality Management of Bank Muscat

I am sincerely indebted to Mr. Majed Ambusaidy, the manager of quality department in Bank Muscat and his assistant, Yasser Al-Raisi, for helping me gather much information for my researching needs.
Any corporation values its customers for they believe that customers are as important as the human capital of the company. Usually, customers dictate the needs and requirements whilst the company develops and provides these needs. In case the customer is not satisfied with the outcome of the product or service rendered, negative implications set in against the enterprise. It may affect not only the customer per se, but it also subjects the entire organization’s reputation at risk. Not to mention the loss incurred as the custo...
72 Pages (18000 words) Case Study

The Quality of Democracy in Britain

The network method comprises a chain of networks that influences stiff policy communities to open issue networks. Pressure groups achieve a result by influencing the public policy process through exchanges and interchanges made by members of a number of networks. The participants of these networks include members of interest groups, professionals, pressure groups and voluntary organizations. Networks have gained much significance due to the string of communication that takes place between non-governmental and governmental players and private and public sectors in recent years (Peele, G 2004 p.336).
Pressure groups instil pressure on councilors, governments and others in power to avoid unpopular policies which the group does n...
6 Pages (1500 words) Assignment

Management Project of Happy Tots Child Care Centre

Scope, time and cost are the restrictions that are acting upon the project management progression. This constraint can also be connected with one of the knowledge areas of Project Management (Bass et al. 2003).
Project Management Plan: For effective project management, the basic step that should be taken is to collect the information that is necessary for developing the project plan and then make flowcharts for the plan (Kenneth, 1999).
Project Scope Management: takes account of the processes required to make certain that the project includes all the work required, and only the work required, to complete the project successfully (Bass et al. 2003).
The project is a database project that will involve the development...
7 Pages (1750 words) Lab Report

Business Management Framework in Educational Organizations

The organizational structure should be present to guarantee clear divisions of authority, responsibility, communication, and control. The second component is the generation of the organization situations for successful implementation such as culture, communications, reward and incentives systems, training, and control (Fonseca 2002).

Two basic theoretical paradigms to business management framework could be identified. The first puts considerable emphasis on structural frameworks to change and involves an issue with organizational design as well as the linkage between organization and environment. This point of view puts less importance upon human activity and the way individuals try to understand or make sense of the wo...
6 Pages (1500 words) Case Study

Household Management by Isabella Beeton

The other virtues that should be adopted by her are: early rising, cleanliness, frugality and economy, choice of acquaintances, care in building friendship, hospitality, a careful conversation with friends, maintaining good temper, to follow fashion in terms of clothing; buying dresses or apparels within the means and status of one’s husband; charity and benevolence; bargaining while purchasing things; maintaining housekeeping account book; hiring competent and honest servants. A guide to the annual wages of domestic servants is also given by the author.
This shows that a woman is in command of all the expenses of her household, which she should spend with care. The bread earner in the Victorian Age was always a man: fa...
14 Pages (3500 words) Article

Difficulty in Operations and Service Management

The unique nature of every service makes the evaluation of quality extremely difficult. Let’s take the case of a doctor. The doctor might be thinking that when he is knowledgeable, is able to provide correct treatment to his patients, has the latest equipment and techniques and the required number of support staff, he is delivering good service. The patients, on the other hand, might be including the friendliness of the doctor and the support staff as well in the list of parameters to call the service as good. If they do not get this, the service quality provided is poor.
The parameters included calling the doctor's service as quality service may also differ from person to person. Some of the patients might be finding e...
8 Pages (2000 words) Assignment

Scientific Management and Human Relations Approach

For many years, a huge number of experts (Donnelly, pp. 24-33, 2008) have been trying to define the term management; however, analysis has indicated that management is itself a vast terminology that constitutes various aspects of an organization. For some, management is something that involves people. For some experts, management is an art that includes strokes that incline individuals to perform the required tasks in an efficient manner. Due to such a broad scope of management, until now, one can come across various management theories that propose different and diverse methodologies to manage people in an organization, such as classical theory, neo-classical theory, behavioral management theory, etc. As earlier mentioned, this p...
6 Pages (1500 words) Assignment

Management Information System of Linux

As emphasized by GB direct (n.d.) “one of the principal reasons for the growth of open-source software is its affinity with this business model” (par. 8). The support applications specifically come in the form of “helpdesk advice and diagnostic research and direct intervention to diagnose and resolve problems” (GB direct, n.d., par. 24).

The helpdesk application of open source software “backs-up and extends in-house resources when they are approaching their limits” (GB direct, n.d., par. 26). Even unskilled staff or personnel without any technical knowledge of software applications are assisted by the program to back-up relevant files. This support mechanism of open-source software ca...
6 Pages (1500 words) Assignment

Understanding of Customer Relationship Management Strategies Pursued by Vodafone PLC

With the increased globalization and competition, it has become very difficult to maintain customer loyalty. The same has been experienced by UK mobile service providers. Customer retention is an acute problem for companies. It has been found that the lack of proper customer relationship management is mainly responsible for this global issue. Vodafone Group Plc, UK’s largest telecommunication company has been selected for undertaking the research to determine the root cause of this problem and to investigate other relevant reasons. A report of 2009 published by the company reveals that there are severe problems related to customer retention. It is well known that the mobile phone industry has boomed over the last eight years...
19 Pages (4750 words) Research Proposal

Training and Development from a Human Resource Management Perspective

The last section will discuss my personal recommendation with regard to specific changes in the use of HR theories and work-related practices. My overall experience during the internship training period was fun and challenging.

During the first week of the training period, I managed to develop useful research survey questionnaires and research aids which enabled me to gather information needed for the development of a training plan for the fitness instructors.

Designing an effective training instruction plan that will address the main concerns of the students is the most challenging part of the internship. Using the ADDIE model, I plan to design a training instruction material by integrating the research sur...
30 Pages (7500 words) Thesis
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Quality Management and Quality Improvement for FREE!

Contact Us