Nobody downloaded yet

Quality Management and Continuous Improvement Unit 2 IP - Research Paper Example

Comments (0) Cite this document
The mission statement of Hotel Escargo entails ”serve the business and pleasure traveler by making customer satisfaction priority number one through top quality service, amenities, comfortable…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.9% of users find it useful
Quality Management and Continuous Improvement Unit 2 IP
Read TextPreview

Extract of sample
"Quality Management and Continuous Improvement Unit 2 IP"

Download file to see previous pages It is recognised from the investigation that the current process followed by the hotel to check guest in and out has certain limitations for both including guests and the hotel. In this regard, it is determined that the hotel needs to develop a new process that would ensure convenient and efficient customer experience as well as facilitate in maximum utilisation of the hotel’s resources.
Superior quality customer service is an essential requirement for any hotel providing services to guest for ensuring long-term sustainability (Oh, 1999). Based on the above tabular presentation, it can be observed that there are various areas that need to be improved within Hotel Escargo in order to ensure better services to its customers. Corresponding to the scenario provided, Hotel Escargo can make improvements in three broad areas particularly in its check-in and check-out process as well as in-room service. The current check-in and check-out procedure followed by Hotel Escargo is illustrated below with the use of a diagram.
It would be vital for Hotel Escargo to upgrade its check-in and check-out procedure implemented by the Rooms Division Department. The improvement in this procedure will facilitate the hotel to offer exceptional services by reducing wastage of time. Nonetheless, there are various other areas that can be improved within the next 3-6 months. Correspondingly, it would be vital for Hotel Escargo to place priority on improving check-in and check-out procedure. It would be relevant for Hotel Escargo to adopt industry standard in order to improve its efficiency of delivering services to its customers. Adhering to industry standards will also facilitate in attracting a large customer base and thereby reap the benefit of increased revenue arising from the improvement made in terms of check-in and checkout procedure. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Quality Management and Continuous Improvement Unit 2 IP Research Paper”, n.d.)
Retrieved from
(Quality Management and Continuous Improvement Unit 2 IP Research Paper)
“Quality Management and Continuous Improvement Unit 2 IP Research Paper”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Continuous Quality Improvement
The quality of care experiences growth as the day’s increases from the efforts of the employees. In many healthcare organizations, CQI is illustrated in the strategic plan, the committee of leaders in the organization, human resource training, and methods of identifying opportunities for improvement.
9 Pages(2250 words)Research Paper
The process centers on the production of quality products and services that act as enticements for the clients to develop their allegiance to the organization thus forming a market share. The quality is a relative attribute to a product or service that several scholars and organizations define differently.
3 Pages(750 words)Research Paper
MGT Leadership and Ethics Unit 2 IP
‘Leadership is a complex process that results from the interaction among a leader, followers, and the situation.’ (Nahavandi, 2000) Thus leadership is a group phenomenon, in which the leader exercises this power though actions and the group observe hierarchy either formal or informal within the group.
4 Pages(1000 words)Research Paper
Quality Improvement
However, they can only remain successful if they offer high quality products or services at competitive or affordable prices. In short, quality maintenance is an essential tool that triggers consumer purchase responses and result in
3 Pages(750 words)Research Paper
Quality and Cost (Unit 1 IP)
This means the clerk waits for the customer to give this information and does not proactively pursues it. This leads to a reservation not being associated with a room being kept ready for the guest upon arrival.
2 Pages(500 words)Research Paper
Unit 2 IP
The circular flow of income of a closed system may be represented by the model below that try to show all its elements (Arnon & Young, 2002). An open system refers to an economy that is linked to the rest of the world. An open system include a foreign sector within the
3 Pages(750 words)Research Paper
A country’s gross domestic product (GDP) is an indicator of its economic health, representing the total dollar worth of all services and goods produced in a specified period of time, usually expressed in comparison to the preceding
3 Pages(750 words)Research Paper
Quality Management and Continuous Improvement DB Week One
Obtain responses from the workers providing the services directly to clients such as receptionists and bellman and then distribute then distribute the cost to the cost elements. Cost of appraisal is the cost incurred by the hotel
1 Pages(250 words)Essay
Quality Management and Continuous Improvement Uni 2 DB SA Third Week
In spite of the current success enjoyed by the company, this marketing approach proves to be more expensive towards the company’s future prosperity. Firstly, low product pricing and discounts pose a challenge to Aldi in the sense that, with
1 Pages(250 words)Essay
Strategic Management Unit 3 IP
Others could choose to enter late so as to gain from the experience of others. Whatever the case, success is not a guarantee. First mover advantages refer to those benefits that a firm could achieve by
6 Pages(1500 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Research Paper on topic Quality Management and Continuous Improvement Unit 2 IP for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us