Breakdown in Communication - Essay Example

There is evidence that suggests that the attitudes of the team members towards each other are not suitable for better communication between them anymore. There might be various reasons that have introduced this air of uncertainty, distrust, and unfriendliness among the group members. One might be that they must not have been able to convince their ideas through writings on the email. Sometimes, expression is required verbally in order to get your idea across. Secondly, the mood in which the two people communicating is not clear because there is no proximity and visual exposure between the two.

This can adversely affect the idea that is communicated across. The reason for this is that non-verbal cues are considered equally important to get the right idea across (Harry 2001). The distance might have also triggered expectations from the other members to work more. When you are not meeting regularly to accomplish a certain task, you tend to procrastinate and delay the work. This habit might have triggered accusations of laziness on the part of the workers. Muddled messages can also be termed as a barrier to effective communication in this case.

The people working together through emails might not be able to get their idea across in the right aspect. There is hardly any listening that is taking place in this kind of virtual team. They hardly meet to discuss their ideas together; therefore, a very important aspect of effective communication, the degree of listening for understanding, is nullified here. b) According to Kepner and Trogue, Problem-solving and decision-making are two different developments that require different actions. Problem-solving is basically rectifying an error or blunder that has occurred and therefore, is a very important process that the managers have to look into.

Decision-making is another kind of process that is an activity related to the actions that are expected to happen in the future. Problem-solving is something that needs to follow a proper process. It is very important to diagnose the right kind of problem because if you incorrectly diagnose the problem, it can lead to the birth of other major difficulties (Harry, 2001). Therefore, one needs to follow each and every step in the right spirit to effectively diagnose the problem.