Nobody downloaded yet

Factors of Conflict in the Workplace - Research Paper Example

Comments (0) Cite this document
This research “Factors of Conflict in the Workplace” will begin with the statement that communication is defined as the transmission of information from one end to another. When it is between people it is termed as inter personal communication…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.7% of users find it useful
Factors of Conflict in the Workplace
Read TextPreview

Extract of sample "Factors of Conflict in the Workplace"

Download file to see previous pages Conflict in the workplace is the result of certain factors. For instance, according to Fiore, the most important cause could be in the case where one feels taken advantage of. The employer/boss/manager may take advantage of the employees by overworking them but ultimately paying them close to nothing sometimes even not paying them at all. It could also be that the employee feels misunderstood in the workplace not only by the employer but also by colleagues. In other instances yet, the company may not clearly have interpreted its goals and values well to its employees. Conversely, the employee may have goals and values that are not in tandem with those of the organization that they work for. Thus, there are four main conflict resolution steps that employers and managers may take so as to reduce workplace conflict. (2008) Sample the following scenario that has the potential for conflict in the workplace. A janitor is going about his daily duties in the organization that involve cleaning of not only the halls but also the restroom. He is about 45 years of age and has been a janitor for the last 20 years. On one occasion as he goes about his duties cleaning the restroom, a man in a business suit who forms part of the management approaches him and says to him, 'you should listen to me, you appear to be an intelligent fellow. For more than 15 years you have been cleaning the toilets. Why don't you try something else Do something with your life and get another job' In response, the janitor smiles and says to him, 'what And leave show business' the man in the suit cannot help but walk away and shake his head in disbelief? Few weeks go by and the janitor and the man in the suit meet gain. Just like before, the man in the suit says the same thing as before. This time the janitors seeks to question him, why he often speaks to him as he does.  Janitor: 'I often feel like you are putting me down when you constantly ask me to do something with my life and get another job. Man in suit: I am only trying to help. Janitor: While I understand that, I would appreciate it if you didn't ask me to get another job. I try not to let it bother me but it makes me feel inadequate. Man in suit: I apologize. Janitor apology accepted: Apology accepted. I enjoy interacting with the people I come into contact with as I do my job which is why I made fun of your comment last time. Man in suit: It was very smart and caught me off guard. I will try and be more appreciative of the job you do for us on a daily basis. Janitor: That will be very nice of you. According to Tillett, the first and the most important thing that the managers need to look into is communication skills. They need to understand how communication is carried out in their organization. Of particular significance is the way in which they communicate and how they could be teaching their employees to communicate with each other. (1999) For instance, it is important that the use of 'I' as opposed to you is encouraged. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Factors of Conflict in the Workplace Research Paper”, n.d.)
Factors of Conflict in the Workplace Research Paper. Retrieved from
(Factors of Conflict in the Workplace Research Paper)
Factors of Conflict in the Workplace Research Paper.
“Factors of Conflict in the Workplace Research Paper”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Factors of Conflict in the Workplace

Workplace Conflict

...?Workplace Conflict Conflict is a situation in which two or more people realize that they have incompatible objectives due to which they think that they are unable to go along with one another (Himes, 2008). Conflicts happen as a routine in the workplace environment. Some are little that are resolved in no time with a little communication (Cahn & Abigail, 2007); while, some are big enough that a mediator is needed to resolve them. The mediator comes with his own mediation plans and strategies to work out the problems between the parties involved. In organizational context, conflict occurs due to a number of reasons. Conflicts may happen among employees of the same level but mostly conflicts arise when job satisfaction decreases... at the...
3 Pages(750 words)Essay

Conflict Resolution - Workplace ADR

...“Conflict Resolution – Workplace ADR” During summer last year, I volunteered to work at a bank forapproximately ten weeks. I wanted to do something constructive during my vacations instead of sitting idle, so I applied for the position of a Student Advisory Board Member for a project which revolved around launching the new customer value proposition of the Priority Banking Segment of Consumer Banking of that bank. Since the idea behind launching the new value proposition was for the customers to be aware of the augmented benefits that accompany the revised proposition, the management decided that the best way to do that would be to organize an event in which the high-profile guests can be invited and be...
5 Pages(1250 words)Essay

Conflict management in a workplace

...Conflict Management in a Workplace Introduction The success to effective mediation and conflict management in a workplace is a timely intervention. Timely intervention is necessary to notice signs of conflict and come up appropriate measures of addressing the conflict. Conflicts in workplace may result to tragic accident such as fire outbreaks and killings. This may be because of a manager firing a worker with no enough evidence of such decisions. In reality, such tragic events leave permanent psychological marks (Doherty & Marcelas 17). The media addresses these conflicts...
6 Pages(1500 words)Research Paper

Understanding conflict management in the workplace

...?Running head: understanding conflict management in the workplace 14th November Introduction Inthe day to day operations of a business, individuals within the teams may engage in arguments which may lead to conflicts that may jeopardize the operations or be of benefit to a business. Conflicts refers to the situation that arises when the interests of a group or an individual crashes with those of another person or group in such a way that strong emotions are aroused (Laurie, 1989). There are various levels of conflicts including intrapersonal, interpersonal, intragroup, intergroup, intraorganisational and Interorganisational. This paper aims at...
5 Pages(1250 words)Essay

Human Factors and Workplace Safety

...Human factors and workplace safety Impact of OSHA and other regulations Introduction: The staggering number of work-related accidents in U.S.A is alarming. 6,026 U.S workers died recently in workplace incidents at work and 6.2 million suffered from workplace injuries. In 2004, 5,703 fatalities have been reported of which 1004 were due to contact with equipments, 815 because of falls, 459 due to exposure to harmful substances and 159 due to fire and explosions. Occupational hazards are numerous and expensive to the organizations (Bohlander 2004,341). Today, there are laws that safeguard the employee's physical and emotional well- being. As per Herzberg's theory, working conditions, which assure safety, is a factor of motivation... into four...
8 Pages(2000 words)Essay

Resolving Workplace Conflict

...Resolving Workplace Conflict Conflict can occur in any company or organization, no matter how large or small. The key is not in avoidance of conflict at all costs. It is in effective management of disputes and disagreements among various work groups or teams. Facilitation of open discussion, establishing of rules or guidelines, creating an environment of mutual respect and stressing the importance of working toward a common goal are all methods that limit and effectively handle conflict. Validation of each team’s ideas is also essential in reducing conflict. Open discussion includes the sharing of ideas, by two or more...
2 Pages(500 words)Essay


...Conflict resolution in the workplace The workforce of every organization must understand that differences exist amongst themselves. The main attributable aspect of the situation is the fact each individual depicts distinct beliefs and attitudes, which may hinder coexistence among themselves. In the long run, the organizational goals and plans derail as performance dwindles. The following discussion seeks to implement on the various approaches and concepts adhered to in resolving the conflicts between the Head of Department (H.O.D) and George, a salesperson at the company. Concepts of conflict resolution between George and the head of department As an employee, George maintains focus on delivering the required tasks promptly... of production...
5 Pages(1250 words)Essay

Organizational communication and conflict in the workplace

.... This essay analyzes how conflict and inefficient communication at the workplace affects organizations and it uses two informants to help in understanding the topic clearly. The manager of Sweet Waters who is one of the informants believes that poor communication causes conflicts while the human resource of Greenwich Tiles argues that the causal relationship between the two factors is two way. The Sweet Waters leader believes that firms should install efficient communication channels to prevent conflicts. The Greenwich Tiles manager, on the other hand, believes that firms should install proper problem solving techniques as well as efficient communication...
15 Pages(3750 words)Term Paper

Conflict at Workplace

...reason that conflict can manifest itself in an organization is due to power struggles. A power struggle can occur between the CEO and the board of directors, among the departmental leaders, or among the members of a workgroup. A fourth factor that can lead to conflict in the workplace is interpersonal relationships. Interpersonal conflict involves conflict between two or more individuals that disagree over a subject manner (Chand, 2014). This type of conflict is probably the most common type of conflict. Once conflict manifests itself companies must deal with it to find a resolution. An...
3 Pages(750 words)Essay

Managing Conflict in the Workplace

...Managing Conflicts in the Workplace Managing Conflicts in the Workplace Introduction According to Brinkert , "Recognition ofconflict as normal makes it acceptable, arguably even obligatory, to directly address conflict and treat it as a significant matter" (p. 152). Each and every employee has his or her own diverse viewpoints or opinions when it comes to addressing issues in the workplace. As a result of this diversity therefore, conflicts are inevitable. It is important to assert that conflicts have the potential to negatively affect productivity in the workplace if not addressed properly. It is the obligation of the Nurse manager to deal with conflicts when they occur in an effective manner. This paper offers a brief overview... of a...
2 Pages(500 words)Term Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Factors of Conflict in the Workplace for FREE!

Contact Us