Management styles. The Jefferson Clinton Hotel - Assignment Example

? THE DEVELOPING MANAGER By Introduction Every organization requires an effective manager to oversee the smooth running of the organization. There are different types of managerial skills that can be adopted by various managers. This will lead to the successful management of a particular organization. If the manager is not talented enough, then the organization may achieve its full potential. In today’s world, people are training to become the perfect managers. The current scope of the organizations of today, require that the managers should be adequately skilled in everything that they do. Management styles in a hotel The Jefferson Clinton Hotel is located in the united states and was built in the year 1927. This means that the hotel has been in existence for quite a number of years and it is still one of the most luxurious hotels in the country. Just like any other organization, this has adopted various managerial styles that help it run its day to day activities smoothly. Management styles that have been used 1. Democratic style This is one of the most suitable managerial styles used in any organization. Using this style, the manager does not make decisions on his own. Before any decisions are made, the manager must consult with the employees of the organization. This means that everyone is included in the decision making process. By including the employees in the decisions making process, they become motivated to work in the organization because they were involved which means they are working under the same rules that they helped to create. This management style is particularly ideal in very complex organizational settings like the Jefferson Clinton Hotel. The hotel has employed many workers and this style is the best style that can be used to manage all of them. 2. Persuasive style This type of management style borrows a few skills from the autocratic management style. However, the persuasive manager remains in control over the decision making process. But this manager will spend time with his employees and try to convince them of the benefits of the decision that would be made. The employees do not have a say in the decision making process. However, the employees of the hotel feel like they are motivated because they now see the benefits of the decisions even if they were not involved in the decision making process. This management style is used in the event that decisions require to be made urgently and there is no time to go through the normal decision making process that is normally there within the hotel that involves the employees as well. 3. Consultative style This management style is more of a dictatorial management style, whereby the employees have no say in what happens. However, the decisions are made in the best interests of the employees. This means that the needs of the employees are brought forward first. Using this management style, communication between the employees and the management is mainly in a downwards direction. This means that the employees do not communicate with the employees. However, feedback is very much encouraged as it helps in boosting the morale of the employees. The manager therefore consults the employees when making a decision but the employees are not involved in the decision making process. The hotel has adopted these management styles due to the fact that there are some instances where decisions need to be made quickly and urgently. There is therefore no adequate time to go through the normal decision making process where the employees are involved in the process. The type of management style that an organization chooses to use is very important as it can help to develop the organization even further or pull it behind (Greenhaus, Callanan&Godshalk, 2009, p. 178). Leadership characteristics The manager of an organization is also the leader of the employees in that organization. This therefore means that the leader should be able to lead the employees very well. The employees look up to the employees for guidance and to gain a sense of direction. There are various characteristics of a good leader. The general manager of the Jefferson Clinton Hotel has a number of good leadership characteristics. This is evident by the fact that the hotel is very successful to date. Type of leadership characteristics 1. Good communication skills An effective leader should be able to communicate with his or her employees very effectively. The employees look up to the leader for guidance and direction. This means that the leader needs to have adequate skills so as to be able to clearly communicate to the employees and the employees should be able to understand what their leader is saying to them. The general manager in the Jefferson Clinton Hotel usually walks around and meets with the employees and talks to them. This is a very effective way of communication as it increases the morale of the employees and at the same time, they are motivated as well. 2. Interpersonal skills The general manager of this hotel has good interpersonal skills. This means that the manager is very comfortable in relating to the employees. By being able to easily create a rapport with the employees makes the manager to become very approachable by the employees. This forms a motivational factor for the employees as they are able to approach the manager at any time if they have any problem that they need addressed. 3. Ambition The general manager has ambition. For the organization to succeed, the employees and the management team need to be constantly working towards achieving a certain goal or objective. At the same time, they need to see the same characteristics in their employees. When the manager himself works hard, then the employees will also be motivated to work hard because they are following in the footsteps of their manager. They will always work hard to mirror the character of their manager or leader. 4. Inspiration The general manager of the hotel also has inspirational qualities. The employees often look up to him for inspiration, guidance and direction. The employees follow the lead of the manager. The general manager of the hotel therefore possesses these qualities. It is for this reason the employees are usually very motivated in doing their work because they can see the manager doing the same. This forms a source of motivation for the employees in the work that they do. Communication process The communication process in any organization is very important as it determines the flow of information within the organization. It also plays a very important role in the process of motivating the employees. Communication is basically the transmission of messages and information from a sender to a receiver. The flow of information within the organization has to be smooth and efficient enough for it to be effective. The receiver of the message has to understand the message for it to be effective. Different organizations have their own communication processes that may or may not be identical to other organizations. For it to be effective enough, the international Hilton hotel has adopted various communication models that see the organization becoming. The most effective model that has been adopted by the organization is the direct communication process. This refers to a situation whereby the employees can relate directly to the management without going through any intermediaries. This provides a source of motivation to the employees as they can communicate directly to their managers without any hindrances. Direct communication processes may vary from one another. In most cases, organizations use the writing procedure. Whereby a note is written directly to the manager and a response is received using the same channel. By embracing this form of communication, the employees at the Hilton hotel have become very motivated in the work that they do because their needs are always addressed and they can easily gain audience with the management. The high level of motivation of the employees is clearly visible through the manner in which the hotel is performing. The hotel is one of the leading international hotels in the world. This does not happen by chance. It took the hard work and determination of the employees and the management of this organization to achieve this stature. The channel used in the communication process is also very important. It determines whether the communication process is effective or not. The channel that is used has to be understood by the receiver of the message or the message will not be communicated. The receiver has to be able to access the specific channel of communication that has been used. The Hilton hotel has employed the use of extension channels that are installed within the hotel. They are used to enable communication between different people within the organization and of different levels. The management communicates directly with the people in the lower level of the organization. This process that the hotel incorporated has been very effective and has seen the organization grow to higher heights as it is a good motivator for the employees. By being able to communicate directly to the top management, the employees feel as if they are part of the organization thereby enabling them to work even harder which in turn ensures that the organization is very successful in everything that it does. Organizational culture and change Every organization has a different culture within its employee structure. This is because, it is almost impossible to employ people from one particular structure. It will be regarded as discriminatory organization. The Hilton hotel also has a diversified culture within its employment structure. It is important to embrace different types of cultures within and organization because it helps in increasing the level of diversity and creativeness in the organization. Furthermore, the people are capable of learning on how to co-exist effectively with other people. Aside from performing their daily duties, they also learn to appreciate other cultures and learn to understand them and their character (Haneberg, 2008, p. 102). Being an international company, the Hilton hotel has a wide range of diversified cultures in its employee structure. This means that the organization has employed people from all over the world who all work together to achieve the goals of the organization. The hotel itself is living evidence that the employment of different cultures helps in improving the performance of both the organization and the employees themselves. The employees learn how to live and work with people from different cultures in the world. This helps them to understand different people and their characters and at the same time they learn what may offend them and what may not. The employees become more efficient in their work thereby benefiting the whole organization altogether. This also helps in promot9ing a good image for the hotel to the general public. People will begin to view the hotel as an organization that is highly diversified organization that does not discriminate to a particular group of people. When the general public has this kind of view towards the organization, then they will most likely be attracted to go visit the hotel because the people will also feel very welcome in the hotel. When one likes how things are done in a particular organization, they are bound to most likely visit the organization on a business capacity for often than other organizations. In addition, the hotel has to have diversified culture within its employment structure because it offers its services to different locations around the world. The inclusion of a diversified culture within its employment structure is a beneficial move to the hotel in a bid to attract as many customers as possible. Since the hotel is an international enterprise, this means that it has customers who come from all over the world to visit the place. It is therefore very important the visitors to the hotel feel at home and comfortable. This is made possible by virtue of the fact that the visitors get to interact with people who are from the same culture as their own. This means that they can be able to relate and interact with people who are from the same culture as themselves and at the same time appreciate the high level of diversity that has been employed by the organization. How managerial and personal skills support career development A career is something that one has a passion of doing since they were young people. In most cases, it involves their hobbies, as this is what they like doing most. However, this is all integrated into a person’s skill set, both personal and managerial. Pursuing a certain career requires the use of special skills that will be used to in the career of choice. A person’s skills such as ambition and persistence will ensure that you do not give up on your dream career under any circumstances. There may come a time whereby the road towards achieving one’s career of choice can be hard. During such times, there is the need to become patient with life and persistent. It is important that you do not give up on your quest to become a person of your career choice. Managerial skills also play big role in the process of pursuing one’s career. Managers possess skills that help them in managing the professional careers. People require these skills to properly manage their pursue of their careers. Careers can be thought of as a business which requires special management skills to manage it so that it is effective and efficient. Ultimately, the goal has to be achieved. Personal development needs To achieve your career, you need to have personal development skills. These skills are needed to come up with a development plan and how to achieve some future needs. We all need to be patient in our lives as we try to achieve the career of choice. When choosing a career, we choose something that we are very effective in doing. Careers are what we love doing. As we grow older, we discover our careers more and more. In this case, the choice that we do for a career becomes even more clear to us. This therefore requires us to develop our personal needs for them to be in line with what our careers are. Careers are meant to satisfy our personal needs. This therefore form the development process of our careers. It is for this reason that it is important for us to have a development plan for our careers (Jackson, 2000, p. 45). The career goes through a development process that has to be very well planned out and organized. This plan is dependent our what we will need in the future. However, in the future, we shall have our careers. The carrier is meant to satisfy every need that we may have. The carrier is therefore supposed to be developed in a progressive manner and special attention has to be paid for it so as to ensure that it does not turn out to be inefficient or ineffective. The career is very important as it determines how a one’s life will be in the future. List of References Greenhaus, J., Callanan, G &Godshalk, V 2009, Career management.Illustrated. USA. SAGE Print. Haneberg, L 2008, Developing great managers.Illustrated.American Society for Training and Development Print. Jackson, T 2000, Career development.Illustrated. USA. CIPD Publishing. Read More