Operation Management: Literature Review/Critique - Essay Example

? Operation Management: Literature Review/Critique ID: Lecturer’s of Affiliation: OperationManagement: Literature Review/Critique Introduction Operation management is a managerial process that deals with creation or designing of products and services, as well as, deals with processes and supply chain aspects. This management process takes into considerations the development, acquisition and resource utilization that a company need in delivering products and services to their customers effectively. Operation management ensures that business operations are carried out in an efficient manner by utilizing the scarce resources available in an effective way in order to meet the demanding needs of customers. The research studies have attempted to reveal the significant of operation management in the contemporary business world because it is at the centre of varied changes affecting the business environment. Many companies have now come to understand the significant of operation management in the global business world. This is because they have realized that efficient operation management offer managers the potential aspect to advance both efficiency and customer services simultaneously; thus improving organizational performance. Therefore, the research project provides an overview and critiques the article of operation management in the contemporary business world. Overview Tazelaar, Snijders and Behavioral Operations (2013) in their article of operational risk assessments by supply chain professionals: process and performance attempts to examine the paradox of process performance by taking into consideration the operational risks in the operations and supply chain management field. The professionals of operations and supply chain management (OSCM) have made significant efforts to examine the operational supply risks and attempted to reveal the way process-performance can be clearly understood as the consequence of process characteristics mediating between assessment performance and operational expertise (Tazelaar, Snijders and Behavioral Operations, 2013). Therefore, the experiment setup was conducted by using real life business cases in order to examine the operational risks that arise in business process by employing two different real business cases. Varied characteristic for the decision making process made by the professions were measured and comparisons of the risk assessments were made. The findings indicated that OSCM with more expertise ignored less information and specialized expertise used increased certainty in the assessment process whereas general expertise made high intuitive judgment. The net effects for the general and expertise provided zero performance but the results in the specialized expertise were negatively related to performance. Critique The article of operational risk assessments by supply chain professionals: process and performance is one of the significant articles that attempts to examine the way many operation and supply chain managers have made significant efforts to increase competition, as well as, meet the demanding needs of customers through the paradox of efficiency process performance. The authors have attempted to reveal the way many professionals including the general, expertise and many others rely on their experience and intuition to achieve their achievements. However, the organisations that are embedded in unstable environments, experience and instinct are often seen as paramount (Tazelaar, Snijders and Behavioral Operations, 2013). Moreover, the empirical research approach conducted in this article is unique in a manner that the authors combined the survey data with a directly related experimental design, which provided significant results. This is because the authors executed a large scale of survey data between different business case studies in order to examine the whole process in the supply chain management. The article relied heavily on the theoretical backgrounds and other previous research carried out by research expertise in order to examine the paradox of process performance in the supply chain management. However, despite this, the authors made significant efforts of incorporating and acknowledging the way other previous researchers focused on the topic of operation and supply chain management issues. The operations managers’ views towards supply risks are assumed to be critical and also adequate for consequent actions. One can also wonder the extent in which the authors assessed their assumptions from a theoretical perspective that operational and supply chain managers are flawless when carrying out operation management tasks. This can be argued by focusing on the way this article lays more emphasis and clarifications of operations management in more detailed insight in the way human errors are consistent. The findings from this article reveals that supply risk assessments in an OSCM context could benefit operation managers when depending on intuitive judgment in decision making process. The Relation of the Article to Context of Operation Management There are varied reasons for careful operational management of the supply chain and this operation management has become more significant in the contemporary organisations. This is because of increased demand, high competition, short product life cycles and many other aspects in the contemporary business environment. According to Tazelaar, Snijders and Behavioral Operations (2013), emphasis in supply chain management has typically focused on cost reduction with an aim of increasing operational efficiency. This has contributed to a reliance on partnering, acquisition and outsourcing of firms, which in turn has contributed to advanced integration in the supply chain management process and increased complexity. Foster and Ogden (2008) have also attempted to reveal the way operations and supply chain managers from varied firms have made significant efforts of understanding the way the approach quality management in order to improve performance. Managers utilize quality tools and values in order to improve quality management across the operations and supply chain management. This is vital because it has enabled many companies to improve their business activities; thus achieving a competitive advantage in the competitive business world. The supply chain risk events have caused the supply chain to become highly vulnerable to varied kinds of risks; thus the need for effective operation management. The article of Tazelaar, Snijders and Behavioral Operations is linked to the context of operation management because the authors are concerned with process and performance across the supply chain in the modern business world. Drawing on the aspect operation risk assessment and process-performance strategy, the article attempts to reveal the way managers can reduce supply management risks through employing effective operation management strategy. The management behaviors are the key to supply chain risks; thus the need to carry out effective assessment and alter operation management in an effective way that can enable the company to achieve their intended goals. Mishra (2009) asserts that it is the role of an operation manager to manage the process of converting inputs into the desired results in order to meet the demanding goals of the company effectively. The article deals with the aspects of risk assessment, process, performance and supply chain management and these are all related issues of operation management. For the past few decades, operations management has been reorganized as the significant factor in economic growth of a nation. Although little research has been carried out on the significant of operations management in the contemporary business world, some scholars have attempted to recognize the way operations management and assessment of risk in the supply chain management plays significant roles in business operation process (Tazelaar, Snijders and Behavioral Operations, 2013). One of the significant aspects is that operation managers and industries employing operations management encounter low risk in the supply chain management process. There is also no chance of failure in a firm because of flexibility and the reduction in demand. Moreover, this process can always get one or the other workforce orders; thus keeping a company operating efficiently (Mahadevan, 2010). Rastogi (2010) argues that with the vast potential operations management, production function is now gaining increased prominence among key functional areas of supply chain management process. Therefore, this has led to production and operations management as the significant and popular key areas in management studies. Many articles on management have recently been written; thus, the authors have attempted to focus on the operations management and the way it reduces risks in the supply chain management process (Tazelaar, Snijders and Behavioral Operations, 2013; Schniederjans and Cao, 2009). According to Schniederjans and Cao (2009), aligning operation management strategy is presumed to be a positive contributor to effective business performance in the contemporary competitive business environment. The authors developed a research study and carried out empirical research analysis by examining the manager’s views on operations management strategy. The research results supported the hypothesis that organizations variables moderate the association between operation managers and the perceptions of the general managers towards employing operations management strategy in improving business operations. Conclusion The research project provided an overview and a critique of the article of operational risk assessments by supply chain professionals: process and performance in the contemporary business world. The research summarized the main significant ideas and indicated the research experiments conducted, as well as, the findings were revealed as presented by expertise. The researcher assess critically the article and this is where the author attempted to examine the way many operation and supply chain managers have made significant efforts to increase competition, as well as, meet the demanding needs of customers through the paradox of efficiency process performance. Lastly, the article relates to the context of operations management since it deals with the aspects of risk assessment, process, performance and supply chain management and these are all related issues of operations management. References Foster, S., & Ogden, J. (2008). On Differences In How Operations And Supply Chain Managers Approach Quality Management. International Journal Of Production Research, 46(24), 6945-6961. doi:10.1080/00207540802010815. Mahadevan, B. (2010). Operations management: Theory and practice. Upper Saddle River: Pearson. Mishra, D. K. (2009). Operations management: Critical perspectives on business. New Delhi: Global India Publications. Rastogi, M.K. (2010). Production and operation management. NEW Delhi: Laxmi Publications, Ltd. Tazelaar, F., Snijders, C., & Behavioral Operations. (January 01, 2013). Operational Risk Assessments By Supply Chain Professionals: Process And Performance. Journal of Operations Management, 31, 37-51. Schniederjans, M. M., & Cao, Q. Q. (2009). Alignment of Operations Strategy, Information Strategic Orientation, And Performance: An Empirical Study. International Journal Of Production Research, 47(10), 2535-2563. doi:10.1080/00207540701673465. Read More