Implementing a Logical Plan on Changing Management in Business - Research Paper Example

? Implementing a Logical Plan on Changing Management in Business Implementing a Logical Plan on Changing Management in Business The performance of a business solely depends on its management. A business that has experienced and credentialed managers is obviously on the verge of making greater performance. This is due to the implementation and execution of strategies and plans that are incepted in the business. Credentialed and experienced managers will ensure they tackle an issue at the right time and with the right strategies. This will ensure the organization or firm is performing as planned. This leads to substantial income that will be useful in the organization. For instance, most managers plan for ways of tackling any setbacks that could affect the organization. This prepares the organization to make a better approach in management of its business (Sutton, 2010). However, some businesses perform dismally due to the laxity and haphazard nature of tackling issues. This will affect the performance of a business in the short run. Apparently, some businesses do not approach these issues at the right time and this brings about complex issues. As such, the business could be affected in the long run. Therefore, there is a need to have credentialed managers that have the much needed requirements that befits the management role. Zappos Experience Many industries in different sectors use different strategies in ensuring they are performing to their best. Some firms ensure they concentrate on making the best products which are attractive to the market. However, these products attract a higher price tag. On the other hand, some firms use the economies of large scale production. In such a case, the firm produces bulky products and services that are retailed at a lower price. In business terms, this strategy is known as scalping. The firm ensures it gets low profits on bulky products and services, which results to high profits in the end. However, the Zappos experience is different from the aforementioned firms. Zappos uses a number of strategies which are evidently enhancing the performance of the firm. The collective efforts from these strategies have been a success in the firm as it has grown over the years (Joseph, 2012). Apparently, the credit is given to the managers of Zappos as they have used technical and personal skills to accrue this success. It is a reward to their commitment and dedication to the firm. However, without such dedication, the positive results would not be realized. First, Zappos ensures all the strategies are applied across all their industries and business. Using such a criterion in all the sectors of the firm ensures there is leveled performance. Though the performance will vary, the difference is not much and this will not affect the business. All the industries under the Zappos umbrella have to implement all the stated strategies in making success (Chopra, 2012). Since the strategies are proven to accrue success, the Zappos firm will not have a hard time in attaining its stated goals. For instance, all the organizations have to ensure they are following the laid procedures in approaching a market. This will instill the needed demand in the market. Therefore, the industries and business will make substantial profits which are needed. Secondly, the Zappos experience is heightened by the fact that the firm has a soft spot for diversity. Diversity is where different people are employed in different department to work on particular tasks. The people that are delegated duties in the different departments have credibility and specialization in the stated sector. As such, they will employ all their technical and practical skills to make sure the firm is performing to the best outcomes (Stokes and Wilson, 2006). For instance, financial managers are employed in the financial department to deal with finance issues. Since they have ample training in the stated subject, it is almost obvious that the firm will be performing well. Similarly, the firm adores specialization to greater lengths. Specialization is where different people are mandated to tackle a single task during their entire working period. This leads to innovation and renovation where they employ their skills in ensuring the firm is performing to its best. Zappos experience is controlled by “doing what is right.” Many organization are prone to failure, not because they are weak, but because they are not doing the right thing. Though some approaches are worthwhile in an organization, they are not right. Therefore, the “good boss” in Zappos has employed this aspect as part of the performance strategies. The managers and employees have to do the right thing that conforms to the regulations and strategies that are incepted by the firm. This will lead to timely execution of tasks in the organization, which leads to delivery of products and services to the people that need them at the right time (Joseph, 2012). However, evading this aspect is detrimental to an organization. To begin with, the organization’s performance will be jeopardized when the managers and employees are not doing the right thing. For instance, the rule of law could clamp the organization since they are not doing the right thing. Similarly, the competitors could also be a stumbling block as they are concerned about the activities of the firm. Lastly, the people in demand for the services could also be affected since they are directly involved. Therefore, all institutions that need to record better performance have to ensure they are doing the right thing. This will give the institution an added advantage over the other competing firms. For a firm to make positive performance there are a number of approaches that are used by the management and bosses to ensure the workers are on track. In most cases, the bosses act as a role model to the workers and employees. Therefore, the managers should have the needed credentials in driving the company to better performance. First, the managers have to be the perfect servants (Hatten, 2011). To be a better leader, there is a need to act as a better servant. Managers that execute their jobs accordingly are highly rated as compared to managers that do not complete their duties. For instance, managers that complete their work at the appropriate time encourage the employees to emulate the same. These managers have ample time to assist other workers finish their job in time. This drives the workers into haste as they try to complete their work at the right time. Apparently, managers that finish their work on time are preferred than managers that would prefer to finish their work in time (Chopra, 2012). The managers that finish their work in time send the right signal to the workers especially in time concerns. However, managers that finish their work in time are not time conscious and this could affect all the employees. Managers have to consider the values of the institution and look forward to protecting these values (Sutton, 2010). Apparently, in the initial stages of forming an institution, the values are considered vital as they are the basement of all the activities. Therefore, the managers in the firm should look for various ways of strongly defending the values of the firm. For instance, some firms value quality services and products. Therefore, it is an ultimate goal of the institution to produce high quality products and services (Kuratko and Hodgetts, 2008). The managers have to ensure their values of the firm are prioritized during their tenure. Maintaining such vales ensures the firm is on better records especially in performance. Zappos is a firm that adores swift change in its business. Therefore, they employ various strategies of effecting swift change in the business. Without change, it is almost impossible to make greater performance in the future. For instance, the management has to engage employees when they are making changes. When the employees are engaged in making changes, they are prepared to tackle any setbacks that may occur. Similarly, the management maintains customer loyalty when they are making the changes (Joseph, 2012). Maintaining the loyalty of customers strengthens the business as the customers are not likely to prefer a competitor. This includes providing honest information to loyal customers all the time. Though the changes could affect the running of the firm, it will be a better approach informing all the loyal customers. Interpersonal connection has been a major uplift in Zappos experience. This firm adores personal connections while offering products to the market. The employees of the firm have to be connected to make a strong bond. This will ensure all the activities are executed accordingly. Similarly, there will be relay of information in the hierarchy. As such, the firm will be running smoothly (Joseph, 2012). In addition to this, the management in Zappos uses business language in communication, which has exemplary kindness. Some institutions consider talent as an asset in the firm. Therefore, they will try to nurture the talent. This will assist the firm in other aspects that are not directly linked to the daily business of the firm. However, they will be worthwhile in the end. In relations to this aspect, Zappos engages in developing and nurturing talent internally (Chopra, 2012). Similarly, the institution links with Zappos University and Zappos pipeline to nurture the internal talents. Lastly, Zappos considers the spirit of participating and winning. The ostensible reason to participate in business is to make a positive impact (Hisrich, 2011). Therefore, there is a need to keep the focus on wining. This aspect has helped Zappos to achieve its long term and short term goals. Firms need to make several changes in an organization to keep them up to standard performance. These managers have to keep making positive changes with time and create a new working environment. They have to keep implementing the inputs that are required to make the possible changes. This also includes perfecting the technology. Similarly, there is a need to train all the employees that are concerned. This places the organization at a better place. The management should be concerned with the management process of an organization if it wants to make positive performance. It should closely monitor all the functions of the organization and ensure the workers are committed to their work (Ebert and Griffin, 2003). Similarly, there is a need too lead the process of encouraging the workers to perform better. This could include better remuneration and rewards to employees that are top notch. Therefore, the managers have to use conceptual, human and technical skills. The same should also be applied to the employees as they are equally important. Though many firms struggle to make better performance in their business, there are a number of setbacks that try to pull the firm backwards. To begin with, companies have the issue of engaging diversity. Some institutions are focused on a single product that they offer to the market. At times, this product needs to be diverse in order to appeal to a new market. For instance, Zappos needs to diversify its product line to reach different market. Exposing diverse products to the market exposes the firm to a larger market niche. As such, it will make greater profits. Secondly, there is the issue of change (Sutton, 2010). Every organization needs change to make better performance. For instance, the organization needs to change its management when the incumbent management retires. Therefore, the incumbent management has to nurture young managers that will take over. This brings the point of having different generations in an organization. The old generation has to be in constant contact with the new generation. This will pave way for exchange of ideas on how best to make improvement. In conclusion, management involves concentration on all the aspects that could affect the organization. In such a case, the managers have to concentrate on the strengths of the organization and explore any opportunities that could be exploited by the organization. This includes enhancing performance, getting enthusiastic employees, quality production and exploring untapped markets. However, the organization should be concerned with the weaknesses of the firm. For instance, diversity and specialization should be instilled in an organization to level all the productions. Similarly, there is a need to look at the technological advancement in the firm. Balancing all these aspects prepares a firm to make a positive impact. References Chopra, S. (2012). Leadership by example. New York: St. Martin’s Press. Ebert, R. J., & Griffin R. W. (2003). Business essentials. New York: Prentice Hall. Hatten T. S. (2011). Small business management: Entrepreneurship and beyond. New York: Cengage Learning. Hisrich, R.D. (2011). Entrepreneurship 6/E. New York: McGraw-Hill Education. Joseph, A. M. (2012). The Zappos experience. New York: McGraw Hill. Kuratko, D. F. & Hodgetts, R. M. (2008). Entrepreneurship: Theory, process, and practice. New York: Cengage Learning. Stokes, D. R. & Wilson N. (2006). Small businesss management and entrepreneurship. New York: Cengage Learning. Sutton R. L. (2010). Good boss, bad boss. New York: Business plus Publishers. Read More