We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Total quality management - Essay Example

Comments (0) Cite this document
Name: Instructor: Course: Date: Top Quality Management An organizations model illustrates how managers can set up or group the activities in an organization. The three organizational models the mechanistic model, organismic model and cultural model. In a mechanistic model, the organization focuses on efficiency and performance…
Download full paperFile format: .doc, available for editing
Polish This Essay92.5% of users find it useful
Total quality management
Read TextPreview

Extract of sample
"Total quality management"

Download file to see previous pages Mechanistic models value stability. In an organismic model, their goals focus on organizational survival. Organizations that use organismic model encourage an objective work environment that focuses on an inside boundary. The organismic model describes quality through customer satisfaction. The managers create visions and system that serves to coordinate and provide control. Employees in this model practice self-control within the system. In an organismic model organisations believe that learning assists the organisation to adapt change. A cultural model of organization sets goals that meet individual needs and encourage human development. Quality in this model is described through constituent satisfaction. The cultural model of organization adapts a work environment that is defined through relationships. The role of management in a cultural model coordinates and mediates consultation regarding vision, systems and rewards. Employees play an active role by participating in the creation of vision, system. A cultural model of organization values change and learning. Evans and Lindsay describe performance excellence as an integrated approach to organizational performance management. Performance excellence ensures organizational sustainability through the delivery of continually improved value to customers and stakeholders. Performance excellence ensures the improvement of organizational effectiveness, organizational and personal learning (Evans and Lindsay 12). A system is an organized structure made up of interrelated and interdependent elements, which influence one another directly or indirectly. Deming systems theory explains that organizations have systems of interconnected processes and people that make up system components. Deming considers the success of any system is dependent on the management’s ability to coordinate the influence of each component in order to achieve optimization of the whole system. This is possible through appreciation of a system, by understanding how variations influence the system (Evans and Lindsay 91). Juran explains quality as the features of a product that meet consumer satisfaction. In this case, the effect is on sales Juran explains that providing quality products increases costs. On the other hand, Juran considers quality as being free of errors by reducing error rates, waste, customer dissatisfaction, field failures. In this case, the effect is on cost, which in the end means higher quality costs less (Evans and Lindsay 104). Evans and Lindsay explain four absolutes for quality as stated by Crosby. According to Crosby, quality is conformance to clients’ expectations. Crosby states that quality comes from prevention of defects. Quality requires standards that ensure zero defects. This requires that a company meet the customer requirements. Crosby explains that we measure quality by being aware of the price of non-conformance. Failing to meet the customers’ requirements does make a business lose money (Evans and Lindsay 106). Total quality is a management approach that guarantees success through customer satisfaction. In total quality, the members of an organisation participate in improving the products, services and organizational culture. In total quality, organizations utilize strategic focus on quality, data, effective communication through employee engagement and teamwork to incorporate quality into the culture and activities of the organisation. Visionary ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Total quality management Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Total quality management Essay Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/management/1470523-total-quality-management
(Total Quality Management Essay Example | Topics and Well Written Essays - 750 Words)
Total Quality Management Essay Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/management/1470523-total-quality-management.
“Total Quality Management Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/management/1470523-total-quality-management.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Total Quality Management
It is explained that when a customer complaint appears managers often decide ‘to improve internal operations’ (Campanella 17). In this way, it is expected that quality of product/ service will be increased, so that customer is satisfied. However, this practice can lead to the following implication: operational costs are increased and ‘the potential for profit is decreased’ (Campanella 17).
4 Pages(1000 words)Essay
Total Quality Management
373). According to Pfau (1989) TQM is an approach towards improving the quality of services and goods on a continuous basis which involves participation of individuals at every functional level of an organisation. This study deals with the TQM practices followed at Toyota and how they manage to improve the quality of their products along with all the associated business activities.
14 Pages(3500 words)Essay
Total Quality Management Techniques
Moreover, enterprises were not way about the quality of service they delivered. However, the authors note that this has drastically changed as organizations have become increasingly adaptive in offering both tangible products and services that are globally competitive through TQM techniques.
4 Pages(1000 words)Essay
Technical Development 10 3.3. Marketing the Product 12 Figure 1: Diagrammatic Representation of the Operational Process of Chevrolet 13 Section 4 – Literature review: TQM 14 4.1. Process/ Prevention 15 4.2. Training and Education 15 4.3. Empowerment/ Organisation 15 4.4.
9 Pages(2250 words)Essay
MBA, Total Quality Management
In fact, many studies reveal that to many, organizations, goals are just one and the same as the performance of the organization itself. It therefore becomes more challenging to realize set goals, thus the need for some frameworks through which the realization of set goals; short term as well as the long term goals may be evaluated (Ordonez et al, 2009, p.1-5).
14 Pages(3500 words)Essay
Total Quality Management
Total quality describes the culture, attitude and organizational structure of a company that strives to provide customers with products and services that fully satisfy their needs. This culture requires quality in all aspects of a company’s operations, harnessing processes that do it right the first time and eliminate all defects.
14 Pages(3500 words)Essay
Total Quality Management
Wang (1996) refers to TQM as an important methodology to integrate lateral functions and implement best practices. Implementation of such a plan on a continuous basis allows the business process to remain fresh, innovative
10 Pages(2500 words)Essay
TQM (total quality management)
Management of the company also looks for satisfaction and derived it from well operating company and limiting, or if possible, eradication of waste in the production and other company
9 Pages(2250 words)Essay
Total Quality Management
Total quality administration might be outlined as an administration framework for a client centered association that includes all representatives in persistent change. It utilizes system, information, and compelling correspondences to incorporate the quality order into
3 Pages(750 words)Essay
Total Quality Management

The author states that an important aspect of TQM is Team building. It allows organizational employees to coordinate and communicate. In addition, it helps to educate and guide employees in providing a wide level of flexibility and agility for their business environment. It also facilitates organizations to function with effectiveness and efficiency.

3 Pages(750 words)Essay
Let us find you another Essay on topic Total quality management for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us