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Final Project : Smith's Accounting and Tax Service: Can Amanda Turn Her New Business Around Before It Is Too Late - Case Study Example

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Final Project Case: Smith's Accounting and Tax Service: Can Amanda Turn Her New Business Around Before It Is Too Late? To, Date: 09.03.2013 The Smith's Accounting and Tax Service, Dear Amanda, Subject: Recommendations for Improving Management I have studied your case and on the basis of my analysis, I sense that you need to enhance the managerial functions in your organization…
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Final Project : Smith's Accounting and Tax Service: Can Amanda Turn Her New Business Around Before It Is Too Late

Download file to see previous pages... With the aid of these four functions, you can utilize the resources effectively, minimize the expenses and ascertain sustainable improvement for your business (Eze, 2012). The major problem that I have identified in your business is mismanagement as there was no appropriate communication of mission and vision statement. Furthermore, in the business, a lack of employee motivation, a lack of performance standards and measurement activities has been observed. It is also observed that you take low curiosity about certain negative information which you had perceived from the clients. These aspects along with a lack of employee commitment and a lack of proper follow up on employees activities have resulted in a negative image of the organization. The following recommendations will help you to enhance the management of the small business and also bring about positive consequences within the organization. Now Amanda, the other most important drawback that I consider in your business is a lack of human resource planning. Planning is a vital element for any business irrespective of its size, because every function which is related with business falls under proper planning. On one hand, the planning of the business with respect to human resource management was good as you had organized interviews for employing qualified professionals in the business which was quite effective to a certain extent. However, the fact that Lisa, your acquaintance was liable for the recruitment process proved to be an ineffective decision for your business. The reason is that Lisa is not competent enough to handle the human resource management issues. Furthermore, she also has limited understanding in the field of accounting and taxation. Therefore, her selection of employees was inappropriate for the organization. Consequently, in order to make the recruitment process appropriate, there is a need for proper planning through devising precise job description, job design and selection method. Apart from these factors, I have recognized inappropriate management of time to be the other crucial element in your business. I can see that you have limited time for your employees. You had also failed to organize the time effectively. Often, you were under tight schedule and unable to provide appropriate guidance as well as direction to Lisa along with other employees. This poor time organizing has resulted in overlooking of serious managerial factors which has impacted upon the services of the business. Therefore, it is recommended that you must organize the schedule in such a way so that you can be present amid the varied activities in the business when needed in order to provide proper guidance and leadership (Alimo-Metcalf & Alban-Metcalfe, 2008). It is true fact that employee motivation is a vital factor which can determine the future of a business. Since there was no proper job description and job design, your employees are quite unsure about what are being expected from them. I can also see that Lisa was unable to provide proper instruction to the employees regarding what the organization expected from them. Due to this reason, the employees were unable to provide their best effort to accomplish the organizational goals. Thus, in order to make the employees to recognize what the organization wants from them, there is a requirement for developing and sharing the mission ...Download file to see next pagesRead More
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