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Case 1 - Essay Example

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Mintzberg, H. (1992). Structure in fives: designing effective organizations. New Jersey: Prentice-Hall. The book “Structure in fives: designing effective organizations” shows a diagram on page 18, which indicates members and units of the sections of a manufacturing firm…
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Case 1
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Download file to see previous pages The type of structure obtained varies with every organization. There are those that are pyramidal and some that are elliptical. Every organization has the top managers and employees who are entitled to the basic works thus holding the whole system together. The diagram in page 22 strictly shows the how the organization function in accordance to the specific department that exist in the organization. The co-existence of the sections therein is so crucial, and the diagram play a major role in showing how labor is distributed from the top managers, who are the board of directors, to the support staff. One way that an organization may overlay its strategies down the hierarchy is through the system of formal authority. This system is somewhat a map that only shows how information flows from the top managers to the foreman or from the purchasing agents to the shippers. However, it does not inform us on the specific activity that takes place in every section. At a glance, one may know the positions that exist in an organization and the manner in which authority flows in the organization. The system of regulated flows is as well incorporated in the operations of the organization. The flow of production is well broken down from the administrative hierarchy to control the centre of operations. Another flow of communication within the organization is the informal communication system which has the role of laying emphasis on the coordination process amount the employees in the various departments. The communication layout among the employees in the organization is very essential. Through communication, the operations within the organization beginning from the top managers to suppliers and the shipping department will be smoothly run without encountering barriers that may cripple the efforts made. There are sections within the organization that do not need official attention and thus such sections only gain access to the unofficial communications posed to them. From the diagram, it can be clearly seen that the arrows move from one part to the other without a clearly defined path. This is a clear indication that the informal communication does not take a specific path to its destination. The information relayed may by-pass one department to the other, but the message would still be relevant and fruitful in the end. The organizational structure depicted above may be attributed to the Waterstones Company. The flow of operations in this company takes the different systems discussed therein within the organization. It follows the traditional hierarchy of the organizational structure, which consist of Board of directors, Chief operations officer, departmental heads and employees. Waterstones is the largest book retailer in the UK and Ireland. Recommendations and Implementations 1. Implement a well defined Hierarchy. The top manager will oversee all the operations of the organization. 2. Every department should be managed by a skilled and knowledgeable individual. The departmental heads will oversee the operations within their own department and ensure that what is delivered is up to the standards required by the board of directors. 3. Layout a channel for communication. Since communication is an essential tool in passing of information, the entire organization has to speak a common language that is understood by everyone. Through this, flow of information within the o ...Download file to see next pagesRead More
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