OGC Commercial Project Management - Essay Example

………………………………………………………………………..xxxxxx ………………………………………………………………….xxxxx ………………………………………………………………….xxxxx ……………………………………………………………………xxxxx @2013 Commercial Project Management Introduction An OGC offer information on community investments, which include trade case growth. One of the most important information is the recognition of the assessment points best known as gateways. There are six of them, and they are used to determine whether to continue with the project or not (Robinson 2010). OGC helps in determining the projects that are beneficial to the community and approving them. Introduction of the Biometric Data Capture Facility in the renewal of driving licenses is a big move. The process need to be taken carefully and systematically in order to archive it. Because of this, there is the need to use the Gateway5 review process. From the Gateway5 review process, it is evident that the project has been successful. Review of operating phase Following an alert and committed attempt by all the employees involved the accomplishment of the project is looming completion (Cameron, Duff & Hare 2008). A few areas are yet to use the Biometric Data Capture Facility but are considered to be on time with the budget. The change has seen the Post office as one of the best performing organizations in the United Kingdom. This is because of the use of this new facility. Safety measures are taken when using the facility unlike the manual methods that were used to get the signatures, fingerprints and international civil aviation organization compliant photographs (Shoniregun & Crosier 2008). It was hectic, tiring and time consuming. This facility has eased all that. This has made the facility efficient. Despite some branches taking long to start using the facility and some employee shortage issues, the modifications have been successfully realized (LI & Jain 2009). The high level of support and devotion of all the employees involved has been broadly pointed out by those interviewed. Almost all the objectives set out in the project have now been accomplished and the project is successful even though some issues need to be adjusted in order to ensure full success of the project. A few of the issue that are yet to be handled include: Advertising the use of the new facility; so that the public does not hesitate to renew their driving license when they see the new facility being used (Gibson 2008). Ensuring all the 750 branches are using the facility; the remote areas are not excluded from the development. They too ought to upgrade their systems. Business case and benefits management The Application, Enrolment and Identification program (AEI) did not have a consolidated Business case. The service change anticipations were documented through the session and options process, whilst financial targets were made as measurement of the corporate performance and financial management command of the system (Marks 2012). However, throughout the AEI program, advancement reports to the Trust Board have been made regularly as a component of the approved governance structure. Thorough performance examination has been supported with a presentation scorecard across a number of regions that were the objectives of the programme (Marks 2012). These included, time used to renew a driving license and Flow of people; in that people just come for a few minutes and therefore no overcrowding. Extensive reports of presentation on these and other regions have been taken place. The majorities are now part of the corporate management process in the system and as such are treated very seriously. There is also a client satisfaction survey and amenable process that helps to track client’s experience (Ramakrishna 2010). The financial savings anticipated at this point have not been achieved. This has been observed with some disenchantment by those interrogated. A new programme though has been created to ensure the financial savings targets are realized and which shows the economic position. A business case will be created, and we support this plan. Plans for the ongoing improvements in value for money As part of implementing the AEI programme, financial assistance was offered to those organizations that were unable to purchase the facility. This has helped these areas keep up with the rest of the organizations in using the facility (Turner 2008). This has ensured uniformity among the organizations both in urban and remote areas. The uptake of these services to present has been intermittent, and it may now be the right time to evaluate whether the available policies represent the best use of the funds that have been invested. Driving and licensing agency are found in numerous sites (Lowe & Leiringer 2008). A full spread and sharing of any new information that is important could help in the re-planning of the methods to be used in the future. Plans for the ongoing improvements in the project performance and innovation There is a general realization amongst the interrogated that the AEI programme is accomplished and that the system is moving on with the new programme. There are some remaining issues which need to be transferred to the mainstream work of the system. These programmes are meant to improve the performance of the project. There is still work to be done to ensure maximum benefits amount up to users of the services (Friedlein 2009). This will be enhanced by a greater admiration by the staff of the intentions of the system. Senior executives are well aware of this and are addressing this issue as part of the system. Since the launch of AEI the financial landscape for the DVLA locally and nationally has changed greatly. This poses challenges and opportunities for the system and for the full benefits realization of AEI. These are being addressed through DVLA and its performance monitoring process. The assessment group suggests that the completion of the Programme would be enhanced by active communications with main stakeholders, including staff, the general public, Governors, the local media and the Overview and Scrutiny Committee (Marks 2012). This should include success stories, which have arisen from the implementation of AEI. The trust should identify whether there are any residual matters arising from the service changes within the organisations with staff and the general public. If so, appropriate communications should be made. Review of organizational learning and maturity targets AEI programme has been very successful. This is due to the hard work of the employees in doing the right thing and also ensuring that the project is achieved. An initial session learned workshop has already been undertaken, Post AEI programmes implemented (Jain 2009). These programmes will help in following up of how the clients feel about the new project. This is especially the facility that is being used to get their signatures and fingerprints. Their views are very important in this project because it will be a waste of time to start up a project that the clients don’t like or approve of (Jain 2009). Their views will also help in the improvement of the project. This will help in bringing harmony between the clients and the service giver. These sessions are meant to help the employees in handling the facility and also in the handling of the clients themselves. Some clients can be very arrogant, and some can be very resistant in using the new facility. It is very important to know how to handle such a situation. The future performance of the system is would be enhanced by using this as a learning experience, with a retrospective examination of the process (Gibson 2008). Such a review may also be help in the Driving and Vehicle licensing Agency. Readiness for the future – Plans for future service provision A number of interrogated have raised with the team issues concerning the daily workload of the facility business executing team during the planning and implementation of the AEI. The system may want to ensure enough capability exists, and appropriate leadership and project execution skills are in place before the new development plans are finished. The future performance of this project is dependent on the employees and also the management of the system. If the system is not managed well, then the project will fail. The fund is the major thing about the project (Hare 2008). They ought to be managed well so that the budget can fit as anticipated. A number of issues relating to the development of the DVLA pathways have been raised with the Assessment Team. We understand that central to the AEI Programme, will be the growth of further DVLA pathways and this task will be of particular significance in relation to the potential vertical integration of DVLA services as part of transforming agenda. Proposals for other such facilities are currently being developed for consideration by the trust (Marks 2012). Decisions on the selected strategy are expected over the next two months. Relevant actions will then be taken into the AEI Programme. It will be crucial to ensure that all of the lessons from the AEI Programme are taken into account as the AEI Programme develops. It will be critical that effective quality assurance processes are in place to support the delivery of AEI objectives. Several interrogates have raised issues regarding the current nature and provision of services. The system may wish to consider what next steps are required for the service to be developed into a better service (Turner 2008). This can only be by the use of the Biometric Data Capture facility. If the establishment of this facility is considered, then it is suggested that the role of this service is fully discussed, clarified and that the responsibility for execution is approved (Robinson 2010). It is acknowledged that some initial discussions have already been scheduled to take place soon so as to ensure the project is completed on time. Was the project a success? Application, Enrolment and Identification Programme (AEI) project for the UK post office has been a success. The fact that the UK post office is considered one of the best performing organization in UK is an indication that the project was successful. Significant measures have been put in place to improve performance of the post office. The project has led to advancement in production of reports for the Trust Board hence enhancing the post office’s corporate governance structure. It is because of this project that the post office has recorded substantial success in its operations which has been coupled with improved or increased financial performance. So far, the project has been of great help to the organization and it is expected that the organization will enjoy much of its benefits once the project is fully completed. References Cameron, I., Duff, R., & Hare, B. (2008). Integrated gateways: planning out health & safety risk. Friedlein, A. (2009). A guide to Web project management: how to deliver successful commercial Web sites. San Francisco, CA, Morgan Kaufmann Publishers. Gibson, B. (2008). The new Home Office: an introduction. Hook, U.K., Waterside Press. Li, S. Z., & Jain, A. K. (2009). Encyclopedia of biometrics. New York, Springer. Lowe, D., & Leiringer, R. (2008). Commercial management of projects defining the discipline. Oxford, Blackwell Pub. http://site.ebrary.com/id/10159025. Marks, T. (2012). 20:20 project management: how to deliver on time, on budget and on spec. London, Kogan Page. Ramakrishna, K. (2010). The essentials of project management. New Delhi, PHI Learning. Robinson, H. (2010). Governance & knowledge management for public-private partnerships. Chichester, U.K., Wiley-Blackwell. http://public.eblib.com/EBLPublic/PublicView.do?ptiID=477896. Shoniregun, C. A., & Crosier, S. (2008). Securing biometrics applications. London, Springer. http://site.ebrary.com/id/10223328. Turner, J. R. (2008). Gower handbook of project management. Aldershot, England, Gower Read More