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Operations Management - Assignment Example

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Subject: Management, Assignment. Topic:  Operations Management. Introduction: McDonald’s is one of the top and popular fast-food restaurant chains in the world. They have served above 46 million consumers in about 59 countries and presently have over 30,000 locations worldwide…
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Operations Management Assignment
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Download file to see previous pages Their competitive edge also transcends to other areas including quality employee training and management. This study intends to analyze the operations management and strategic planning that are fundamental to McDonald’s success. It also identifies various stages of operations management and strategic planning process. 1.1. Explain the importance of Operations management to the success of a business, using McDonalds as an example. Operation management is the one of the core functions of every business organization. It help to increase value of the products and efficient transformation of services. Operation management in McDonald's enables their overall success. The organizations, thus, attains and sustain efficiency in customer service, relies on JIT system. The do not begin to cook their orders until a consumer places the order. Due to sophisticated technology used in the making of a burger, McDonald’s is capable to serve its customer without much wastage of time other placing on order. Thus, by aligning their operations through efficient operational management strategies the company currently sustains a large market store in the F&B industry globally. Globalization and the consequent liberalization of polices have also enable them to expand their operation bases across the world, including Asian countries and Middle East. 1.2. Explain the need for an MsDonalds to produce goods/services to time, cost and quality/specification and with reference to legal requirements. Need for a McDonalds to produce goods/services to time, cost and quality/specification and with reference to legal requirements is that higher quality, lower cost and quality specification products help to provide the customers with fresh food items and also to attract more customers. Besides, the trendy outlook and hygienic setting also have helped in making them a favorite among all segments of the population across the world. JIT technique eliminates delivery delays while saving the customer with fresh food strait from the order. This higher quality consumer service remains one of their major strengths. Through the efficient coordinating of order delivery and operation management, they are capable of reducing cost. Lower Costs or holding expenses for burger is a main reason for retention and expansion of customer base. Frozen ground beef that's good nowadays might not be so superior and good in a few months. 1.3. Explain the link between operations management and strategic planning with specific reference to McDonalds. Every organization has objectives and goals and operation management also encompasses short term plans to accomplish these goals and objectives. Operation Management Plans are crucial to accomplish strategic aims by tactical implementation. These tactical plans of the business establishment are for routine issues and are extremely frequent e.g. for the manufacture operation management is quantity of output produced in particular time and machinery and HR requirement. The manger of the McDonald’s gather information by talking to their consumers and offer best services. It is the best way to solve consumer problems and develop a high level of satisfaction of consumers. This encourages workers and managers of McDonald to be responsive and communicative with regulars. McDonald’s maintains balance among the consumer satisfaction and operations in restaurant. “From the statement of McDonald’s operations strategy, it is clear that both consistency and high product ...Download file to see next pagesRead More
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