We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Knowledge Management: DHL Company - Assignment Example

Comments (0) Cite this document
This assignment focuses on the observation of knowledge management practice and factors that affect knowledge sharing in DHL company. The researcher describes the technique of developing, sharing, and applying knowledge within an organization in order to gain competitive advantage…
Download full paperFile format: .doc, available for editing
Polish This Essay97.3% of users find it useful
Knowledge Management: DHL Company
Read TextPreview

Extract of sample
"Knowledge Management: DHL Company"

Download file to see previous pages This assignment describes the knowledge management and particular techniques of developing, sharing, and applying knowledge within a DHL organization in order to gain and sustain competitive advantage, that is the crux of knowledge managIt is stated that today, the researchers argue that people do not share knowledge, and as a consequence there is no economic incentive and no possible economic damage in doing so and vice versa. They focus basically on what the researchers entail is what the people may gain or lose economically by sharing knowledge. Knowledge sharing is an involuntary mechanism occurring within the organization as well as outside the organization and it may result in positive results or it may harm the organizations financial health. Thus knowledge management practices affecting knowledge sharing in organizations is a complex process, that was discussed in the assignment, but still have to be properly maintained and executed. The success of effective knowledge management not only lies in the providing channels of communication to unstructured information but it also involves further detailed intervention. DHL has exposited on the complete IT transformation mechanism which separates the company’s demand side from the supply side. The researcher of the assignment sums up that the DHL international company have taken several knowledge management approaches on a model-based knowledge resources which also presents practical ideas how other organizations can adapt this methodology adapted by the company. The company is a global leader in the air and ocean freight markets. The prime task of the company is to transport goods and merchandise to a customer specified destination at predetermined price and delivering them with utmost punctuality (Global Forwarding, 2012). The company has about 500,000 employees in more than 220 countries and territories forming a global vast network focused on service, quality and sustainability (Annual Report, 2009, p.1). Thus with the increase in the complexity of the business the need for a proper knowledge management system by the company became an utmost necessity. For the understanding of the execution of the business processes, the timing and events that drive these processes, the data and systems that emphasize the processes and finally for the complex involvement of the people, the company chose the Zachman framework to represent these aspects. The framework was invented by John Zachman in 1980 for IBM and now it is in public domain for use. The framework uses techniques of manufacturing and architecture and provides a platform of viewing an enterprise and its information systems from different perspectives and thus generating broad gamut of knowledge and thereby providing the most efficient way to capture and store information about the enterprise’s processes, procedures, systems, applications and people The basic working principle of the framework relies on answering some important questions about the enterprise like What?, How?, Where?, Who?, When?, Why? The question ‘What’ deals with the business data, information, and objects. ‘How’ deals with the function and working of the business processes. ‘ Who’ deals with the people that run the people that run the business and analyses the hierarchical structure. ‘When’ deals with the performance of the business processes including the schedule and workflows. ‘Why’ deals with the processes, people and the locations important to the business (Singer, 2007). Personal mastery Complexities simplified A considerable amount of time was spent by DHL in defining these models and their relationships. The first process which the company executed was the modeling work which included the statements of business and IT strategy as derived from the organization’s five-year plan. These statements should also contained particular performance targets, which revealed the individual performance of the ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Knowledge Management: DHL Company Assignment Example | Topics and Well Written Essays - 2000 words”, n.d.)
Retrieved from https://studentshare.org/management/1451887-knowledge-management-dhl-company
(Knowledge Management: DHL Company Assignment Example | Topics and Well Written Essays - 2000 Words)
“Knowledge Management: DHL Company Assignment Example | Topics and Well Written Essays - 2000 Words”, n.d. https://studentshare.org/management/1451887-knowledge-management-dhl-company.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
BP oil company Knowledge management
The paper begins with a brief introduction of BP organizational structure, market performance, and an overview of its knowledge management practices. The discussion section elaborates on BP knowledge management strategy whereby networks that facilitate assessment of efficiency in conveying knowledge sharing have been assessed as the most significant approach for BP knowledge sharing.
8 Pages(2000 words)Assignment
Knowledge management
This has been as a result of the competitive nature of the business sector that the organizations are dealing in. However, some organizations have managed to achieve this domination of the market and managed to enjoy a competitive advantage at the expense of other companies.
8 Pages(2000 words)Assignment
Company critical analysis - DHL
The founders are involved into shipping and discovered that the documents can be shipped by air which can reduce the turnaround time of the company in port and thus discovered the new division DHL Airways which was based at San Francisco and operates along with DHL International of Brussels which is mainly concerned with the operations outside US.
6 Pages(1500 words)Research Paper
Knowledge Management - the Knowledge Creating Company
The traditional Western perspective, according to the author, is that knowledge is treated as a mere resource and is measured and used according to a systematic and quantified metrics characterized by hard data, codified procedures and universal principles. While this approach to knowledge may be effective, it supposedly pales in comparison with the Japanese model.
3 Pages(750 words)Essay
This company is a world leading postal and logistics group with most of its operations dealing with forwarding and freight and supply chain in different destinations. The organization performs activities such as task allocation, coordination, and supervision that is intended in achieving organization objectives and be properly scheduled in a proper line of culture.
12 Pages(3000 words)Assignment
Knowledge Management
In the case study there are two employees who have very different employee profiles. The purpose of this paper is to analyze the two employees in order to implement adequate knowledge capture strategies based on the personality and profile of each of the two
2 Pages(500 words)Assignment
Knowledge management
Boxall and Macky (2009, p. 10) described that knowledge management helps business firms achieve high performance working because it not only a functional management strategy but also bring organizational development
2 Pages(500 words)Assignment
Knowledge Management
However, RIM has been experiencing a lot of problems and challenges since the production of the first I-Phone by the Apple Company that introduced a whole new perspective to people who put so much in
3 Pages(750 words)Assignment
Knowledge Management
The system is beneficial in that, it makes knowledge management in the domain expert to be achieved at a distance, and at the same time involve the users closely in the generation ad selection of the knowledge. Nevertheless, this same
3 Pages(750 words)Assignment
Let us find you another Assignment on topic Knowledge Management: DHL Company for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us