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Environmental Management and Quality System - Essay Example

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Environmental Management and quality System The purpose of this essay is to analyze how Hallmark has approached the implementation of environmental management and quality systems and to explore on the challenges they encountered during implementation process as well as the benefits they obtained…
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Environmental Management and Quality System
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Download file to see previous pages In addition, it is a formal approach to managing the aspects of an organization’s activities, products, and services that have or could have an impact on the environment (Sheldon & Yoxon, 2002). According to Muchemu (2008), a quality management system is the organization’s structures, processes, procedures, and resources needed to implement quality management. The international and national standards are used to form the foundation for effective quality management systems (Schlickman, 2003). Hallmark is the largest greeting card company in the world owned by a family since it was started more than a century ago. It has an ISO9001 and ISO14001 certified system and other certified systems like BRC, SMETA/SEDEX Ethical, and FSC. In addition, it has other non-certified systems like ISO18001, PEFC, and ISO26000. Having this certified systems means that it is dedicated to management review, legal compliance, continual improvement, internal communications, traceability, concerns/ incidents and training. This organization has environmental objectives that build to a strategic plan for each area of operations business. It also has personal objectives via appraisal process and independent verification of achievements. The Hallmark’s approach to implementation of environmental management system is by identifying key performance indicators, improvising a mean of measuring those performance indicators and designing a way of improving those performance indicators. One of the key performance indicators that the company has chosen in its approach to implementing environmental management system is to reduce water consumption by a further 5% by the end of this year, based on a 2009 baseline. The company measures this performance indicator using the monthly water usage figures provided for each site by the Yorkshire water company. In the company implementation approach, it aims to improve this key performance indicator by increasing awareness about water consumption and the costs it brings to the company among all its employees. Moreover, the company is introducing an initiative on reducing water usage. This will be working with cross-functional teams to ensure a reduction for resources that the company uses in its processes. Another key performance indicator that Hallmark decided to use in its approach to implementing an environmental management system is ensuring a reduction in its carbon footprint by a further 2% by the end of this year compared to a 2008 baseline. In this approach, the company uses the annual reporting on energy consumption, LPG consumption and diesel consumption to measure this key performance indicator. To achieve various improvements on this performance indicator Hallmark has designed an energy management team that consists of cross-functional members. This team has been holding several meetings to discuss possible energy reduction initiatives that require being introduced. Moreover, the company has also designed staffs awareness program to educate its staffs on maximum energy utilization and effective energy saving techniques. To continue working towards recycling 95% of all solid wastes by the end of this year is another key perform ...Download file to see next pagesRead More
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