We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Important Decision that I Have Taken at Work - Essay Example

Free

Extract of sample
Important Decision that I Have Taken at Work

Until noon I realized my boss must have lost his way to his office or he might not be coming today for work till I heard some voices down below from the office and gradually the voice started picking up and converted into an angry yelling tone that started disrupting most of the people at work and they came out of their offices to see the reason behind for the disturbance. I stepped out of my office too and looked down below the balcony as I saw two men cussing over an employee. I couldn’t understand first the reason for such behavior but I preferred listening rather going out there and interfering the matter. So as I listened, the pieces tried to fill in more and more and I got a clear picture of the situation that must have taken place. It was just another case of employee mishap in which a customer would not have counted the money while leaving his counter and must have realized at home that he was some money short. The customer was bragging something about the bank that it hired thieves and thugs and was directly conveying his message to the other customers there for not trusting this bank and their employees. The managers were doing a terrible job of restraining this customer and no one dared to come near him. As this situation was damaging to the reputation of the bank, I took a deep breath and made an effort to get down there and solve the problem and get my theories at work before anything worse would happen. Before I headed down those stairs I rephrased every bit of the lecture

Check these samples - they also fit your topic

The Road Not Taken
The poem has been structured as a narrative. The total framework of the poem is four stanzas that consist of five verses each possessing the rhythm scheme ABAAB. The rhymes are considered to be largely masculine and austere with the exception of the very last line.
3 pages (750 words)Essay
'French argues that 'An awareness of the impact of (national) culture on people in work organisations' is important in tod
Studies have shown that the national culture of a country has a dominant role in determining the managerial practices pertaining to cross border investment. Due to the differences in national culture, a company not only faces complexity in choosing the most pertinent form of entry mode but along with that also faces tremendous amount of difficulties in integrating the foreign personnel into the culture of the organization.
8 pages (2000 words)Essay
Information for decision making
The third part is a discussion of the connection between information and decision-making. The fourth part looks at the consequences when the connection between information and decision-making breaks down, citing two related examples based on
10 pages (2500 words)Essay
Decision Making Process
They continue with the decisions they have made. But, ‘unsuccessful’ are very sluggish to make any decision at all and they change the ones they have made very rapidly indeed (Kotelnikov, 2008). It is necessary
2 pages (500 words)Essay
The public's interest should be taken more into account when the decision is made to disclose a person's health details. Discuss with reference to public health law and confidentiality
No side has ever firmly and decidedly won the argument. This paper presents the argument that the public’s interest should be taken more into account when the decision is made to disclose a person’s health details. It shall weigh in on
8 pages (2000 words)Essay
Decision Making Paper
Finally, an evaluation of any dissonance that possibly emerged from the decision making process would also be identified. All individuals are faced with situations that require making a decision. Even children, at very young ages, are given the opportunity to
6 pages (1500 words)Essay
Decision-Making Process Paper
s been done, I find the reasoning for it so that my decision-making does not get affected by entirely alternate evidences which might be available at one point in time in the future. I want to be 100 percent sure that my decision-making process is absolute and comprehensive from
2 pages (500 words)Essay
Business Decision Making (Team Work)
When building a virtual team, there are quite a number of elements that ought to be considered. Even though people may work far from each other, coordinated efforts have to be
2 pages (500 words)Essay
Discuss and critically evaluate research into the decision-making processes of property crime offenders. Your essay should focus on research that has adopted a grounded approach (i.e. the work of Bennett, Wright, Logie, Nee, Taylor and colleagues)
In this step the decision maker is required to clearly spell out all the possible alternatives of the decision. The third step then becomes gathering and processing of information. The decision maker collects and processes the information they find. By processing we mean
4 pages (1000 words)Essay
How i work
For instance, in the event that extremely problematic equations are solved, I am often inspired to find the reasons behind such solutions. In fact, tough situations inspire me as I usually seek to unravel all mysteries that
1 pages (250 words)Essay
that I studied in the class of Customer relationship management and those theories that dealt with the handling of bad situations at work and angry clients. Recovery strategy was all up in my mind right now and how to retain that customer without damaging the goodwill of the company as the guru of Marketing Philip Kotler once said, “One angry customer would share its experience with ten potential customers and it will gradually create a pool of dissatisfied customers” (Silk, 2006). The first step says to ‘listen’, so I walked up to the customer and we exchanged greetings and I took him into a private room as far away I could take him to part from the other customers so they do not get the air of this mishap. I offered that customer a chair and I listened intently for half an hour of his complaints and I tried to be more empathizing I can be, so to give an impression that the company do care for its customers. The second step that states “Customers are not always right but one does not have to rub it in”. I knew our company had the policy that the Bank would not be responsible if the customer leaves the counter without counting its money but I didn’t had to pursue with that subject because it would have aroused more anger in him and he could have terminated the conversation. Apologizing is an essential thing by the name of the company even the customer doesn’t understands certain aspects that are obvious from an organization’s perspective. So, I made an apology regarding that employee and the company and made him convinced that it was a mistake after all and we will do everything to solve the matter (Bhushan & Rai, 2004). Since fixing a problem for the customer should be the top priority but letting the customers know that our company has a certain policy regarding exchange of
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Important Decision that I Have Taken at Work Essay”, n.d.)
Retrieved from https://studentshare.org/management/1442913-problem-at-work
(Important Decision That I Have Taken at Work Essay)
https://studentshare.org/management/1442913-problem-at-work.
“Important Decision That I Have Taken at Work Essay”, n.d. https://studentshare.org/management/1442913-problem-at-work.
  • Cited: 0 times

Summary

Running head: PROBLEM AT WORK Important decision that I have taken at work [Supervisor’s name] Important decision that I have taken at work In the midst of a raving sunshine I set across for my first day at a job as a sophomore in some bank for an assistant manager position…
Author : theresa67
Download 0
Important Decision that I Have Taken at Work
Read TextPreview
Comments (0)
Click to create a comment or rate a document
Let us find you another Essay on topic Important Decision that I Have Taken at Work for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us