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Medictest Laboratories - Case Study Example

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MEDICTEST LABORATORIES   Executive Summary The case talks about creating a plan that would consider employees’ morale, productivity and motivation within Medictest Laboratories, a group of testing centers with satellite branches in Sarnia, Ontario under the supervision of a regional manager Jean Kelly…
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Download file to see previous pages This means eliminating some of their best supervisors they have worked with for many years. The decision is final and the only way to settle this issue is through having the right communication process. A formal general meeting with the supervisors together with their chosen staffs should be conducted. In line with this, the information regarding some external factors may be well explained. Furthermore, the reason why there is a need to cut off and absorbed employees will be clearly discussed in detail. This has to be done by the Human Resources department to be backed up with the head office. In order to remarkably consider employees’ morale, productivity and motivation, it is good that the company will start informing the employees with their performance and appreciating them of a job well done if necessary. Furthermore, the company should continue enhance technical and leadership skills of the chosen supervisors as a way of empowering them and as a way to cope with the new company system structure. Problem Statement The case talks about the need to streamline the operation of Medictest Laboratories, a group of testing centers with satellite branches in Sarnia, Ontario under the supervision of a regional manager Jean Kelly. ...
Problems/Subproblems/Issues Jean wanted to create a plan that would consider employees’ morale, productivity and motivation. Thus, the heart of the said issue significantly concerns the following specific questions stated in the case: 1. How should the changes be conveyed to the supervisors leaving, to those who are staying, and to the staff? 2. Where should the discussion be held? 3. Who should communicate the decisions? 4. In what sequence? 5. What should be the physical set up? 6. How should head office be involved? Analysis The case of Medictest Laboratories in Sarnia, Ontario is a remarkable proof that the external environment has significant impact on an organization’s success. The budget cut that has to be implemented by the government is a significant external force that eventually would affect Medictest’s system structure. Although it is an integral part of its success, this is beyond the control of a business firm and it has nothing to do about it. What it can actually do with this is to consider its internal environment where it has substantial influence and this remarkably includes its human resource. The human resource is something that Medictest can influence in the midst of some impacts brought about by its external environment (Berger 2). The only way to influence the human resource is to create some changes within the firm and in the case of Medictest, its essential point would be to streamline its operation and move forward to empowerment of its personnel. This is the very core of the challenge that the said company must face. At this very point, the firm must choose the best among the best and it has specific ...Download file to see next pagesRead More
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