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Cross culture communication and negotiation - Essay Example

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Globalization and liberalization brought huge changes in international business circles. Cross cultural business or international business have been increased a lot in recent past…
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Cross culture communication and negotiation
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"Cross culture communication and negotiation"

Download file to see previous pages The author point out how both native and non-native speakers should make their approach in order to understand each other and co-construct the conversation in intercultural communication in an age when English is becoming a global language. 5. Dovidio, J.F., Hebl, M., Richeson, J.A. & Shelton, J.N. 2006. Nonverbal communication, Race, and intergroup Interaction. [Online] Available at: http://www.yale.edu/intergroup/Dovidio_Hebl_Richeson_Shelton_2006.pdf In this article, the authors analyses the importance of nonverbal communication in cross cultural communication and negotiation process. It says that members of majority and minority groups in general may differ in the types of nonverbal behaviors they display regularly. It also analyses Social Identity and Nonverbal Behavior in Intergroup Interaction. 6. Rudlin, P. 2008. Indirect communication: I see what you mean. MultiLingual, Jun2008, Vol. 19 Issue 4, p49-51, This article focuses on the importance of non-verbal communication in Japan. It says that Japanese prefer to use eye contact, teeth sucking and head movements to avoid confrontation and disagreement with others. Listeners and speakers are expected to understand the real meaning of their movement and vague expressions to convey that it is not necessary to talk about it. 7. Mandal, M.K., Harizuka, S., Bhushan, B. & Mishra, K.C. (2001). Cultural variation in hemifacial asymmetry of emotion expressions British Journal of Social Psychology (2 001), 40, 385–398 The authors of this article argues that emotions such as happy, sad, fear , anger, surprise, disgust etc are displayed differently by people of different cultures after analysing the emotions of Japanese, Oriental Indian and...
All these developments result in increased cross cultural communication and business negotiation processes.
Cross cultural communication and negotiation are vital in determining the success and failures of international business. Stuhlmacher & Citera (2005) pointed out that “Negotiations are often categorized as distributive (win-lose) and integrative (win-win)” (p.24). Even though everybody wants to conduct negotiations to yield a win-win result, in most of the cases, it results in win-lose results. Both the parties argue their points strongly while doing negotiations. Such arguments often end up in conflicts. The success of business negotiation rests in the abilities of the parties in solving such crisis.
While doing international business, the negotiators belong to different cultures, and hence it is quite possible that the ideas conveyed by one by one person may not be perceived properly by the other person. It should be noted that verbal as well as nonverbal communication are important in communicating the ideas of one person to another. In cross cultural business negotiations, the negotiators are from different cultures and hence their verbal as well as the nonverbal means of communication could be entirely different. ...Download file to see next pagesRead More
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