Thr Gate Gourmet service company study - Essay Example

However incorporation of a foreign program in the operations scenario gives rise to different challenges and problems in place that need to be effectively administered to contribute to the overall gains. Herein this paper focuses on properly evaluating the parameter of utility of such software in rightly helping the company management and the stakeholders gain potential information relating to external environment changes and also in addressing the problems emerging thereof. The paper divided along potential sections would contribute in getting useful recommendations along several facets thus helping in the holistic development of the service enterprise, Gate Gourmet in effectively serving airline passengers.

Contents Contents 3 Introduction 5 Discussion 5 Critical Determination of the Systems that Enable the Efficient use of Input Resources 5 The Input-Output Related Transformation Process 5 Process of Optimally Using the Available Resources 6 The Case of Gate Gourmet 7 Trade-Off and Challenges Faced by Gate Gourmet during the Process 8 Benefits and Challenges Faced by Gate Gourmet in integrating Information Technology in Supply Chain 9 Benefits 9 Challenges 11 Recommendations for Enhanced Performance of Information Technology Driven Supply Chains 12 ERP Implementation and Challenges 13 Challenges Faced by Gate Gourmet in the Implementation Phase of Organisation Wide Information Systems (ERP) 13 Addressing ERP Implementation Problems in Gate Gourmet 14 Tacit and Implicit Knowledge Use in Gate Gourmet 15 Case of Gate Gourmet 15 Conclusions and Recommendations 16 References 17 Introduction Gate Gourmet is a firm that works in the rendering of effective operations and services to airline passengers in the mode of rendering quality food and catering products.

The company in the unison with other employee groups also renders other value addition services relating to cleansing, baggage checking, loading and unloading and other flight crew services. Gate Gourmet has effectively incorporated information technology to enhance the level of integration and competency involved in its functions and collaboration with other stakeholders like suppliers supplementing them with information relating to market and demand changes. The paper in this connection tends to evaluate the effectiveness of the information technology component rightly integrated and incorporated by the company in its service delivery network.

Discussion Critical Determination of the Systems that Enable the Efficient use of Input Resources The Input-Output Related Transformation Process The Transformation Process related to the input-output system relates to the effective integration of different type of resources pertaining to human, financial and technological capital for the production of goods and services as needed outputs. The model for the Transformation Process used in Operations for effectively transforming inputs into effective outputs can be rendered as follows.

Figure 1 The inputs segment of the Transformation Process tends to incorporate two types of resources like Transformed and the Transforming. Transformed resources are as such that get readily transformed to serve as outputs in the process while Transforming Resources are such that aid in the effective transformation of inputs into proper outputs. Herein the Transformation