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Top Quality Management - Research Paper Example

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Name: University Course: Instructor: Date: Abstract The paper seeks to illuminate the concept of Total Quality Management (TQM) as one of the best quality practices presently adopted by organizations. The modern competitive business environment compels organizations across the world to adopt strategies that can ensure high quality products that meet and exceed the expectations of the customers…
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Top Quality Management
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Download file to see previous pages The leadership of the organization is therefore charged with the responsibility of ensuring that all the programs run as intended. Without doubt, the importance of this practice is seen in the success of organizations that have always been at the forefront in terms of quality and performance. Introduction The modern business environment demands more than conventional tactics and strategies. Globalization and economic liberalization have made the business environment more competitive and intricate to the extent that new strategies of operations become certainly imperative. In this regard, quality is one of the most important considerations as a way of creating a competitive advantage and retaining customers. The need to ensure high quality standards has become one of the core concerns for most modern organizations. In any case, Total Quality Management (TQM) calls for a number of strategies which can be adopted by a business in order to stay ahead of its competitors in the market. Conventionally, TQM encompasses an agreed system of activities in the organization which transcends the operating structure, management of personnel and coordination of business activities in a manner that ensures high quality standards at the most economical budgets (Mizuno, 2004). ...
It is a question of collectively involving everybody and everything in the organization through team work, commitment, empowerment of employees etc. The interventions in the TQM process have to be steered by four basic principles of change namely analysis, variability, work processes and continuous improvement. In this case, the production process must be enhanced, variance must be regulated and all the information on operations must be continuously collected and analyzed. In the same way, a continuous effort to improve the performance and the commitment of the employees must always be on course. A combination of these critical factors certainly creates a competitive advantage for the organization TQM and Corporate culture Most organizations have presently realized that in order to survive in the increasingly competitive business environment, they must always strive to become “total quality organizations” (Owlia, 2010). More importantly it should be realized that the essence of TQM is the concept of continuous improvement where innovation and change become central issues for management. TQM therefore employs a number of tools and strategies which are applied in the business in order to create a kind of behavior. Such behavior subsequently leads to such aspects like employee empowerment, an open culture in the organization and a sense of executive commitment. These aspects blend in to create the perfect innovation and change which ensures that quality is most ensured. The idea of corporate culture has been widely applied over time in many organizations. It is understood that the success of an organization is associated with the manner in which its employees feel, act and think. In any case, corporate culture includes the values, beliefs assumptions and ...Download file to see next pagesRead More
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