Governance Of Virtual Project Teams: The Decision To Return The Project Management Office (Pmo) And Govenance To The Onshore Office Based On Client Preception - Dissertation Example

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This study will use the performance surveys for Project Managers (PM) to analyze a management decision of an Information Technology Outsourcing (ITO) provider to return the Project Management Office (PMO) from Monterrey, Mexico to Dallas, Texas…
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Governance Of Virtual Project Teams: The Decision To Return The Project Management Office (Pmo) And Govenance To The Onshore Office Based On Client Preception
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Download file to see previous pages tional capabilities have had disappointing results for some companies, especially in terms of customer satisfaction (Palvia, King, Xia, and Palvia, 2010). Some of the firms have indeed started backsourcing their operations, with the probability of this trend rising especially in view of rising and dynamic IT capabilities such as virtualization and cloud computing that have made IT services and projects easier and less costly to handle (Benaroch, Dai, and Kauffman, 2010). This study will use the performance surveys for Project Managers (PM) to analyze a management decision of an Information Technology Outsourcing (ITO) provider to return the Project Management Office (PMO) from Monterrey, Mexico to Dallas, Texas. The surveys, taken over a two-year period, represent twelve months prior to the initial decision to return the PMO to the Dallas, TX office and the twelve months that immediately followed that decision. The analysis will compare the two periods to determine if there is a significant statistical difference in the performance ratings. A strong or positive statistical difference favoring the second twelve month period, would suggest support for the management decision to return the PMO onshore. Conversely, a weak or no significant difference in the ratings would not support the decision. Additional contributing factors could be whether the PM holds the credentials of a Project Management Professional (PMP) and which country the PM resides. As a closing process for a project, clients and other lead contributors receive an email from the PMO Governance Board at the completion of a project requesting their participation in surveying the Project Managers performance. The PMO Governance Board is responsible for providing project management processes, direction in...
The surveys, taken over a two-year period, represent twelve months prior to the initial decision to return the PMO to the Dallas, TX office and the twelve months that immediately followed that decision. The analysis will compare the two periods to determine if there is a significant statistical difference in the performance ratings. A strong or positive statistical difference favoring the second twelve month period, would suggest support for the management decision to return the PMO onshore. Conversely, a weak or no significant difference in the ratings would not support the decision. Additional contributing factors could be whether the PM holds the credentials of a Project Management Professional (PMP) and which country the PM resides.
As a closing process for a project, clients and other lead contributors receive an email from the PMO Governance Board at the completion of a project requesting their participation in surveying the Project Managers performance. The PMO Governance Board is responsible for providing project management processes, direction in defining scope, and executive support for Project Managers during the course of an active project. Therefore, for purposes of this study the Project Manager’s performance is a direct reflection of the governance provided by the PMO. The problem under consideration here is; can the survey results support the management decision to return the PMO onshore. ...Download file to see next pagesRead More
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