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Facilities Management - Essay Example

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Facilities Management Name of Student Student Number Institution Date Table of Contents Table of Contents 1 1.1.Introduction 2 1.2.Background Information 2 1.3.Objectives and importance of Study 3 1.4.Organizational Framework of HSBC 3 2.0…
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Download file to see previous pages Factors Influencing Growth of Facility Management. 7 2.5. Facilities Management Transformation 8 2.6. Support Service Facilities Management at HSBC 8 3.0. Facilities Management Strategy 10 3.1. Facilities Management Development Strategy 11 3.2. Strategic Analysis of Facilities Management 11 3.4. Developing Solutions 12 4.0. Strategic Implementation 12 5.0. Conclusion 13 6.0. References 14 HSBC (Hong Kong Banking Corporation Limited) 1.1. Introduction HSBC is has its headquarters in London and is among the largest banking and financial services organizations in the world. Its international network comprises or close to 8, 000 offices in more than 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. In the United States alone, HSBC has more than 460 bank branches and has its listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges. The shares at HSBC are held by over 220,000 shareholders in 132 countries and territories. With respect to the New York Stock Exchange, the shares are traded in form of American Depositary Receipts. On close observation, it is clear to note that HSBC provides a comprehensive range of financial services to close to 89 million customers through four global businesses. These constitute: Retail Banking and wealth Management (prior referred to as Personal Financial Services); Commercial Banking; Global Banking and Markets; and Global Private Banking. 1.2. Background Information HSBC Private Bank is the marketing name for the private banking business. With its established presence in virtually every financial market in the world, HSBC possibly has the most valuable place in multinational banking giants. HSBC has many facilities to the distinguished customers in Retail and Wealth Management, as well as commercial bank offering financial services to small, medium and middle market enterprises. HSBC was founded in Hong Kong Shanghai in 1865 and the banking facility regards Asia as its most crucial market region; with America, Asia Pacific and Europe each represent a third of its business. HSBC offers the following financial services to its customers; Customer’s personal financial services. Current and savings accounts. Mortgage Car Financing 1.3. Objectives and importance of Study The main objective of this study is to develop a facilities management strategic framework for HSBC support services with respect to the contracts to other companies to make the service delivery effective. With greater insights in the contemporary world towards the improvement of the global economy, the world has been rocked by major financial crisis in the recent past orchestrating for strategic measures to ensure that the global economy remains well functional. The main focus is aimed at the transformation strategy for Facilities Management in the public sector. 1.4. Organizational Framework of HSBC HSBC organizational structure is specially designed to be dynamic and customer focused. On the same note, it seeks to ensure effective control, supervision and enhance consistency in all standards across the organization and align all areas of operations to achieve overall organizational objectives. HSBC organizational structure is divided into six principal groups namely: - Retail Banking. The Retail Banking Group is in charge for the products and services for retail customers and small enterprises including various credit products, liability products, distribution of third party investment and ...Download file to see next pagesRead More
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