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City and Islington College Foundation Degree in Public Services Management Year Two; Semester 2 May 2012 Change Management Assignment Tutor-Mr Peter Firkin Assignment By Sengho Koffi Student Number-AA40053 Table of Contents Introduction 3 The Implemented Change Process in the Department 5 5 Critical Analysis of the Main Issues with Literature 8 8 Analysis of the Change Management Process with Models 11 Conclusion 16 References 17 Introduction Education and Family Department has been a concern for the government of the United Kingdom in recent times…
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Download file to see previous pages The necessity for the change management process has been recognised because of the three main issues. One of the prime concerning issues is that the department was not being able to reach around 30% of the population targeted by them. It has also been noted that the department was not being capable to reach the own targets set by themselves with regards to performance, customer service and finance. Thus, the government’s target population was not being able to receive the services that were offered by the department. At last, the local authorities decided that the department should consist of youth who will be responsible for delivering services to all the children within the age group of 0-19 years. The department also has planned to provide support to children at the earliest stage who have been identified with additional needs (Education and Families Department, n.d.). The discussion in the paper will include the major processes that took place in the department’s change management initiative. ...
The Implemented Change Process in the Department The existing department comprises The Extended Service Team which was formed to be a part of the Children’s Partnership Service along with the Integrated Services Team and Young People’s Sexual Health Team. The department achieved their objectives by working in collaboration among the teams that were associated with the department. The teams had to provide services spread over 12 establishments which were costing the local authority very significantly. Thus, the future plans within the change process include setting up of 16 establishments which will increase the budget for the local authorities if the same model or management was followed (Education and Families Department, n.d.). However, the economic downturn made the competent authorities to focus on bringing certain changes in the management structure and processes that could lead them to deliver effective services through efficient planning. Children centres being relatively newer concept, the department decided to establish a forum for governors and local management board members of all children centres. The issues for dissolving the earlier board were blocking the pace for development which made the department to work in partnerships with different boards and government bodies. The Education and Families Department planned to provide excellent services to the families with children under statutory school age. The transformation of the management decided to develop a streamlined governance structure which will be efficient and provide strong support to all the centres across each locality (Education and Families Department, n.d.). The department’s proposed structure included the decision to merge ...Download file to see next pagesRead More
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